Customer reviews of rhumattitude.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

Reviews 3 and 5 stars

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L
laurent D.
Rating: 5 out of 5
tres bon service
Response from rhumattitude.com
Merci beaucoup pour votre avis et à bientôt sur notre site !
P
pierre M.
Rating: 5 out of 5
Perfect, I have nothing to complain about!
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
S
soumois T.
Rating: 5 out of 5
Thank you for your seriousness and speed, I hope I ordered the right rum for my dear, because tomorrow is the big day, as he talks about this rum like it's the holy grail, I'm crossing my fingers, thank you!
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
J
Jennyfer L.
Rating: 3 out of 5
I had checked that I wanted a gift wrap and I received the bottle rolled in an old crumpled orange paper, so it was not giftable in that state. However, due to an error on my part, I had to contact the company by phone, very friendly and efficient.
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Response from rhumattitude.com
Thank you for your comment. I am sorry for this incident. Our gift packages are flawless when they leave the warehouse and well protected in our parcels... Unfortunately, if the package was particularly mishandled during transport (and this happens with all carriers, not just the one you chose), it can happen that the gift package tears or comes apart. The only thing we can do in this case is to offer a goodwill gesture when you contact us to report the problem. I take this opportunity to remind you that we offer gift wrapping services (which most sites do not), and that we have 2 types of wrapping paper suitable for the situation: a
G
GMRPPZSPW
Rating: 5 out of 5
Good service, Thank you !
Response from rhumattitude.com
Thank you very much for your comment and see you soon on our website!
C
Charles D.
Rating: 5 out of 5
classic
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Response from rhumattitude.com
paper for boxes and cases with right angles, and a
L
LP
Rating: 5 out of 5
tissue paper
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Response from rhumattitude.com
for bare bottles and cylindrical cases (in this case, the classic paper would almost always tear). Finally, one last clarification, we obviously use rolls of new paper. The paper is orange, the color of our site (and a nice color for giving rum). Best regards, Olivier from Rhum Attitude.
C
claude
Rating: 5 out of 5
Very reasonable price, very easy order, impeccable delivery with tasting sample, the only downside is that I won't benefit from it because it's a gift. Thank you Rhum Attitude.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
A
antoine H.
Rating: 5 out of 5
Deadline respected Competitive price Well protected product Wide choice
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
M
MC
Rating: 3 out of 5
Perfect, nothing to say.
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Response from rhumattitude.com
Thank you for your feedback. Despite all the precautions we take, this kind of incident can happen, and please do not hesitate to call us so that we can find an appropriate solution (returning a box if there is still time, providing compensation...). Following our phone conversation just now, on one hand, I am forwarding your interesting suggestion to our logistics team to further secure the type of box you received (a bit unusual for us), and on the other hand, as agreed, I have sent you a voucher for your next order. Best regards, Olivier from the Rhum Attitude team.
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Andre (.
Rating: 5 out of 5
Excellent ?? on all points, delighted with my order.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Philbubu
Rating: 5 out of 5
Damaged metal box!
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
S
S&L
Rating: 5 out of 5
Quality, ease, speed, true professionals.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
J
Joséphine S.
Rating: 5 out of 5
This quality rum was delivered quickly. The product was carefully packaged. I will order again from Rhum Attitude.
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Response from rhumattitude.com
Thank you for your feedback!
M
Michel K.
Rating: 5 out of 5
Nothing to say, choice of several products, serious site, fast delivery.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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GDM
Rating: 5 out of 5
Lack of information. I did not receive an email or a text to warn me that my product had arrived at the pickup point ?? I had to call my pickup point to find out if my package had arrived !!!!??
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
J
Jspus
Rating: 5 out of 5
Good communication, fast delivery from several orders.... nothing to complain about.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
V
Valérie G.
Rating: 5 out of 5
Everything is perfect!
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Response from rhumattitude.com
Thank you very much for your appreciation, it really makes us happy. And thank you for your loyalty! The Rhum Attitude team
D
David L.
Rating: 5 out of 5
Nickel chrome
Response from rhumattitude.com
Merci beaucoup pour votre avis et à bientôt sur notre site !
M
morice
Rating: 5 out of 5
Fast service, great advice, great site.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
L
LAURENT
Rating: 5 out of 5
Initially, we subscribed for 3 months... and now we have decided to subscribe without an end date to be able to enjoy the rum boxes month after month. We love the concept. It has become a moment of shared pleasure with family. Each box allows us to have one or two favorites that we then buy in large format. If you are a rum lover, I recommend subscribing to the rum box.
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Response from rhumattitude.com
Thank you very much for your appreciation, it really makes us happy. And thank you for your loyalty! The Rhum Attitude team.
M
Morgane P.
Rating: 5 out of 5
Impeccable, fast delivery, trustworthy site.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
L
Laurent T.
Rating: 5 out of 5
Excellent, responsive, highly recommend.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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JEAN M.
Rating: 5 out of 5
Impeccable service due to good order tracking and good communication despite a postal delivery issue.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Bruno -.
Rating: 5 out of 5
Always perfect
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Benoit L.
Rating: 5 out of 5
Great after-sales service. They handled the Chronopost issue immediately. I highly recommend.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! The Rhum Attitude team
W
Werner (.
Rating: 5 out of 5
Absolument excellent! In English language: Absolut excellent online shop! Very fast shipping, very reliable! Many samples and top rums are available. Really great, 5 stars (or better: 50 stars!)
Response from rhumattitude.com
Thank you for your comment. See you soon on our website ! Rhum Attitude Team
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Emmanuel G.
Rating: 5 out of 5
Fast delivery, product in perfect condition
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! The Rhum Attitude team
C
Client
Rating: 5 out of 5
Speed, neatly packaged, no issues
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! The Rhum Attitude team
S
Simon
Rating: 5 out of 5
I recommend
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
J
Julien D.
Rating: 5 out of 5
Quick order, good packaging and reasonable price. What more could you ask for?!
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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NG A.
Rating: 5 out of 5
Perfect, a wide choice on the site with very well-placed prices, well-packaged delivery, and deadlines respected. Recommended rum order.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
P
Pitou
Rating: 5 out of 5
Excellent.....!!!!
Response from rhumattitude.com
Merci beaucoup pour votre avis et à bientôt sur notre site !
J
Jean B.
Rating: 5 out of 5
Fast shipping, arrived in very good condition, order as expected, see you soon on rhumattitude!
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
R
Regis E.
Rating: 5 out of 5
Great choice, very competitive prices, hassle-free packages, prepared with care and professionalism, very very fast deadlines, in short, the best! I would even invite them to taste a rum with me. Don't hesitate!
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
T
Taxi C.
Rating: 5 out of 5
Absolutely nothing to complain about, delivery times quite fast, perfect packaging, the product meets my expectations.. Thank you to rhumattitude.com..
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
J
jeremy
Rating: 5 out of 5
Issue with breakage with the carrier but impeccable responsiveness and professionalism following this problem.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Emilie M.
Rating: 5 out of 5
I gave a 3-month subscription to my husband who is a rum fan, he loved his gift and is now asking for a 12-month subscription! :D It was great, the packages are very well done, the bottles well suited. Thanks again, we will order again! Emilie
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Dominique H.
Rating: 5 out of 5
Great service, great advice, very very fast delivery and good packaging. All the staff are top-notch.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
L
Lienair
Rating: 5 out of 5
Fast delivery! But unfortunately, I did not receive the free sample. Otherwise, everything is great! Update: happy to hear from the seller, top customer service, their oversight, arrangement proposed.
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Response from rhumattitude.com
Good evening, This is a preparation error and we apologize for this incident. We will contact you to resend the missing sample or find another solution that suits you. When this happens, do not hesitate to report it by writing to [email protected] The Rhum Attitude team