Customer reviews of rhumattitude.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

Reviews 3 and 5 stars

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Rafael D.
Rating: 5 out of 5
Good choice and fast delivery.
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AUDREY D.
Rating: 3 out of 5
Very good, however no news regarding my package until it arrived so I was a bit worried :/
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Response from rhumattitude.com
Thank you for your order and your feedback. However, we send you an email on the day the package leaves with the tracking link. Did you not receive this email? Maybe in your spam? Furthermore, we provide your email and phone (text) to the carrier so they can notify you of the package's arrival at the pickup point (which you can also see with the tracking link mentioned earlier). The Rhum Attitude team.
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Élo D.
Rating: 5 out of 5
Good product description and aromas for tasting allowing for better choice.
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dominique
Rating: 5 out of 5
Interesting prices, fast shipping.
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Jean-Luc D.
Rating: 5 out of 5
Excellent, nothing to complain about.
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Monsieur C.
Rating: 5 out of 5
Received on time and as per my order.
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Stuart P.
Rating: 5 out of 5
Always 5 star. Great range of rums, great prices, well packaged, quick delivery. What more can you ask. Recommended
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Glock P.
Rating: 5 out of 5
Hello, I sent a bottle of Belle Cabresse to Brignoles in mainland France, it was received without any issues and on time. Thank you.
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Mme C.
Rating: 5 out of 5
Initially, an original gift idea, and rums now appreciated by 'the taster'. This box has become the moment of the month. The rums are varied, and we try to verify with the booklet, the notes and scents observed. Moreover, it is always nice to give a gift and say: happy birthday for 6 months (for my subscription).
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LAMBLA
Rating: 5 out of 5
Only good advice from the team, I made good discoveries in round rums as I like them. Thank you to the whole team.
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Mélanie L.
Rating: 5 out of 5
A very good customer service! My order was, I suppose, lost by La Poste. The customer service was very responsive and quickly sent me a new box. Regarding the product, the box is very nice and the little booklet that comes with it is a real plus! I haven't had time to taste it yet but it won't be long.
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Chris
Rating: 5 out of 5
Well-packaged package, fast shipping.
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Madame S.
Rating: 5 out of 5
This was a gift for my son-in-law who was very happy with it. This was not the first time I ordered from Rhum Attitude and I have always been satisfied.
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client(e)
Rating: 5 out of 5
Product as expected and well packaged. Fast shipping. After that, delivery depends on the carrier. Great choice and reasonable prices.
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Ann O.
Rating: 5 out of 5
I cannot fault these enough, they have exactly what I was looking for and the service and delivery to the UK is second to none and so fast! I have purchased 3 times from them now and will again!
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olivier C.
Rating: 5 out of 5
Very convenient, international shipping; fast order processing; quality and variety of products offered; it's very good; well done :-)
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Pierre P.
Rating: 5 out of 5
Simple to use site, fast delivery. Nothing to say!!
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Paul I.
Rating: 5 out of 5
Delivered on time. The miniatures help guide purchases.
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Mr S.
Rating: 5 out of 5
Extremely serious and super professional! I have been ordering for years and always this consistency of quality.
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DIDIER O.
Rating: 5 out of 5
I ordered an item and I had no problem with the received item, it met my expectations and arrived on time.
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Salsa
Rating: 5 out of 5
Very well packaged package.
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sabrina B.
Rating: 5 out of 5
Express delivery, be careful with the weekend and timing of the order. Ordered on a Thursday late afternoon, delivered Saturday morning with express delivery!!!! Thrilled! Perfect packaging, no breakage possible! I recommend.
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Anthony
Rating: 5 out of 5
Always great. Top service.
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Redfox
Rating: 5 out of 5
A wide selection of rum, very well packaged (which can also be reused in case of moving) and always a little gift included. Thanks again.
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Thierry
Rating: 3 out of 5
Well, I am happy with the purchases. But on the other hand, the Don Papa samples are disgusting. Strange taste.
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Response from rhumattitude.com
Thank you for your order and your feedback. We have 3000 very varied references. We cannot guarantee that everyone will like what they order. That's why we have set up a sample system that allows everyone to taste before buying a full bottle, if they don't know it. Indeed, Don Papa does not please everyone and offers a rather atypical rum. Generally, those who buy it from us already know it.
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Mélanie M.
Rating: 5 out of 5
Great! Fast shipping and super good :) I recommend.
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Anthony
Rating: 5 out of 5
What can I say negatively.... Well absolutely nothing, service, quality, after-sales service, responsible and everything is perfect. My purchases are multiplying and in case of issues, there is always a solution. Thank you very much to you and see you at the next order.
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Yonax
Rating: 5 out of 5
Super shopping experience and a very wide selection in which I found my happiness!
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Roselyne T.
Rating: 5 out of 5
Very good rum at a reasonable price.
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David M.
Rating: 5 out of 5
Excellent choice, fast and careful delivery.
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GG
Rating: 5 out of 5
Fast, efficient, and top-notch customer service.
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Arielle C.
Rating: 5 out of 5
Products in stock, quick order, perfect delivery.
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Romain G.
Rating: 5 out of 5
Quick order, product as described, fast delivery. This order was a very appreciated Christmas gift! Thank you!
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Julien J.
Rating: 5 out of 5
Very good. Quality products. Fast and careful shipping. Top-notch.
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Philippe H.
Rating: 5 out of 5
Very large selection including hard-to-find rums. Fast and well-protected delivery. Perfect.
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Josette L.
Rating: 5 out of 5
We discovered the Rhum Attitude shop during a stroll in Brussels and what a wonderful discovery!! The welcome and service were perfect! We were able to taste and savor several rums, all accompanied by interesting stories and explanations!! It was a very good experience, I recommend this shop! Looking forward to returning soon!
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Christophe D.
Rating: 5 out of 5
Perfect service, top-notch. Thank you Olivier Christophe ???? Belgium
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laurent D.
Rating: 5 out of 5
Fast shipping, well-packaged parcel... and with the order, there is a free sample... perfect!
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Franck B.
Rating: 5 out of 5
Nothing to report, compliant and on time.
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christophe B.
Rating: 3 out of 5
Parcel received late after 15 days but it's the Post's fault for misplacing the parcel, and the customer service did everything to follow up on this issue. Kudos to them for that. However, the bottle was poorly protected in an oversized packaging. Gift wrapping upon arrival was torn in the box. But I think my customer experience is below normal and I was just unlucky this time. If I had to do it again, I would return to Rhum Attitude and I recommend it.
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Response from rhumattitude.com
Thank you for your order and your feedback. The poorly protected bottle is a bit strange. Was the parcel not repackaged? Please feel free to send us photos so we can raise this issue with our preparation team. We are constantly trying to improve our processes. The Rhum Attitude team.