Customer reviews of rhumattitude.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

Reviews 4 and 5 stars

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L
LG
Rating: 5 out of 5
I have already ordered 5 or 6 times: never had any issues, fast shipping and well-packaged bottles.
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Response from rhumattitude.com
Thank you for this evaluation, and for your loyalty!
C
customer
Rating: 5 out of 5
perfect service. Fast & serious
Response from rhumattitude.com
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M
Michel
Rating: 5 out of 5
The order is processed quickly, the products sent correspond to those ordered.
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C
customer
Rating: 5 out of 5
Great choice of rum, at very reasonable prices! The boxes, original concept, but really for the less knowledgeable, to better guide everyone's tastes! For my part, top customer service, in exchange and understanding! Fast delivery Thank you
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S
Sebastien
Rating: 5 out of 5
Really good product, great price and very fast shipping !!
Response from rhumattitude.com
Thank you !
C
Cécile
Rating: 4 out of 5
Since it was a gift, I couldn't see the contents. The gift wrap disappointed me because it was of poor quality, maybe consider a real card for messages.... However, the delivery was made on time. This site seemed serious to me, I will surely recommend.
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Response from rhumattitude.com
Good evening, Thank you for your comment. I do not understand about the gift card since it is a real card with a photo on one side (the image of the site with the chairs in front of the sea) and on the other side the text. What did you receive? As for the quality of the paper, we actually reviewed this point a few months ago following a few messages of this type, so from our point of view, it is really of good quality. I will send you a separate email to understand, there may have been a malfunction regarding your order, so that we can improve our preparation processes. Best regards, Olivier from Rhum Attitude
J
JC
Rating: 5 out of 5
Very good follow-up of the order and beautiful product.
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Client E.
Rating: 5 out of 5
Nothing to say. Perfect packaging, deadlines respected! Impeccable service.
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P
Pindy F.
Rating: 5 out of 5
Top, delivery on time
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Nico
Rating: 5 out of 5
Great shop. Lots of choices and top customer service
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Lorraine H.
Rating: 5 out of 5
Package on time and well done. The recipient received it for Valentine's Day and hasn't tested it yet but was very happy with the concept. I recommend
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D
Dalil L.
Rating: 5 out of 5
Very good service, fast and professional. I recommend this site.
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V
VIAL B.
Rating: 5 out of 5
An immense choice, fast delivery service, great professionalism. And rums: Mmmmm!
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J
Joris D.
Rating: 5 out of 5
Great site, wide selection! Customer service always available to respond to requests! You can order on this site with your eyes closed!
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Response from rhumattitude.com
Thank you for your feedback! And your understanding...
J
Joris D.
Rating: 4 out of 5
Small issue with the logistics platform that forgot the 5cl sample! After several reminders, a second forgetfulness of this sample! I will probably have it in the next order! Too bad otherwise everything would have been perfect...
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Response from rhumattitude.com
It's true that we had to redo it twice, you are absolutely right. In any case, the box with the promised additional sample has been waiting for you at the pickup point since February 3rd, so please don't delay! It will automatically come back to us after 2 weeks otherwise. See you soon, Olivier
B
Bruno -.
Rating: 5 out of 5
Fast delivery No errors Quality packaging
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C
Client
Rating: 5 out of 5
Fast efficient quality packaging products conform to the order
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Nadege C.
Rating: 5 out of 5
Fast delivery, wide choice of products, perfect packaging. I highly recommend
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P
Philippe T.
Rating: 5 out of 5
perfect services
Response from rhumattitude.com
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B
Bousseau N.
Rating: 5 out of 5
awesome transaction
Response from rhumattitude.com
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A
Adruen
Rating: 5 out of 5
Excellent service and very good communication!
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Y
Yann F.
Rating: 5 out of 5
Very good communication: information about the products, speed of shipping (to Spain), ease of ordering and above all, what a catalog!
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C
customer
Rating: 5 out of 5
Remarkable customer listening.
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M
Mathieu K.
Rating: 5 out of 5
Top delivery! A very professional service! I can't wait for my return to France to taste my rums! Bravo Rhum Attitude!!!
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C
customer
Rating: 5 out of 5
A gift that met our expectations. A nice packaging and containers that are impressive... Very good choice.
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Bruno -.
Rating: 5 out of 5
Perfect As usual!!
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B
Ben
Rating: 5 out of 5
Fast delivery, very good quality rum and great customer service.
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C
Client
Rating: 5 out of 5
super service
Response from rhumattitude.com
Merci pour votre évaluation !
M
M?lissa
Rating: 5 out of 5
Gift for my dad who is a rum fan. He is thrilled as it allows him to discover new rums every month. With one bottle, you can make two glasses.
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M
Mademoiselle
Rating: 4 out of 5
Very good site. Loyalty in line with the proposals made. A good rum, a good selection. I highly recommend this site.
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C
customer
Rating: 5 out of 5
Perfect after-sales service. Very responsive. The rums come with explanations and additional suggestions. I recommend it to discover new flavors!
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C
customer
Rating: 4 out of 5
Very nice idea for an original gift.
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C
customer
Rating: 5 out of 5
Quality rum, neat presentation, great discoveries. Nothing to complain about
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E
Emi94
Rating: 4 out of 5
I had an issue with a box not received, the response and follow-up afterwards was perfect. That's why I don't give 5 stars but still very good
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Response from rhumattitude.com
Thank you for your comment! Yes, delivery incidents happen and no online sales site can guarantee zero risk; it's impossible to uphold. However, our added value in this case is our responsiveness to find solutions and resolve the issue.
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sabrina
Rating: 5 out of 5
Very good product and good explanation of the different rums, great discovery
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Client J.
Rating: 5 out of 5
Top products, prices, and services. Rhumattitude is perfect!
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mathieu F.
Rating: 4 out of 5
Efficient and serious
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C
Cédric T.
Rating: 5 out of 5
Very professional sales service, fast and secure shipping, bottles very well protected. Experience to renew
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C
customer
Rating: 5 out of 5
Good follow-up, thank you.
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A
Antoine R.
Rating: 5 out of 5
great products, fast delivery, nothing to say it's perfect.
Response from rhumattitude.com
Thank you for your evaluation !