Customer reviews of rhumattitude.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

Reviews 4 and 5 stars

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C
Cha
Rating: 5 out of 5
Top product and top customer service! Highly recommend!
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C
Client
Rating: 5 out of 5
I ordered samples for Christmas for my boyfriend, they arrived quickly and I am very happy. I will order more for Christmas and probably order the bottle he will prefer later.
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F
Fab
Rating: 5 out of 5
The service and order tracking is perfect
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C
Client
Rating: 4 out of 5
Good value for money
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Mekno
Rating: 4 out of 5
Fast order, serious site, I recommend
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C
Client
Rating: 5 out of 5
Magnificent products for gifting
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LE P.
Rating: 5 out of 5
There is food for thought and a model to follow for other online alcohol stores. At Rhumattitude, you will find a magnificent selection, very reasonable prices, a serious and responsive team, a little extra for customers placing orders (depending on the amounts ordered), good packaging of the ordered products, and fast delivery service. So what more could you ask for, other than for it to continue? Looking forward to a new purchase in the store, Chris
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Thank you very much for your comment! The pleasure is shared.
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Fabien
Rating: 5 out of 5
Fast delivery with a box and bottle very well protected. Efficient.
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C
Client
Rating: 4 out of 5
Very happy, the package arrived quickly and as expected. Just a suggestion: the small bottles could have been of better quality (in glass...).
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Response from rhumattitude.com
Thank you for your comment. We hope it wasn't a surprise as we indicate it all over our site. In any case, it's a deliberate choice because PET helps prevent breakage during transport. On the other hand, glass is more expensive and would force us to raise our prices, whereas we wanted to offer a service that is as accessible as possible. We hope to see you again on our site. The Rhum Attitude team.
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Cals
Rating: 5 out of 5
Excellent site. Fast delivery and well-packaged bottle. Moreover, the rum is good, what more could you ask for!
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C
Client
Rating: 5 out of 5
Fast shipping, well-protected products, reasonable prices.
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Vannechel R.
Rating: 5 out of 5
Perfect in every way! Customer service is attentive and competent.
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Client
Rating: 5 out of 5
Order received very quickly
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Client
Rating: 4 out of 5
Problem not related to the site but the package was sent to a relay point not chosen by me.
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Thank you for your comment. We are sorry for this incident. Please know that we are here to intervene with the carrier in case of a problem.
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Francois
Rating: 5 out of 5
Very serious, a lot of (good) choices, low shipping costs, possibility to add a card with a message for free, and very reasonable shipping times. In the end, a very good trustworthy site.
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Flowan
Rating: 5 out of 5
Super fast delivery, very well protected.
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C
Client
Rating: 5 out of 5
Very fast delivery! Very well packaged! Cheap! Good rum! What more could you ask for?
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Client
Rating: 5 out of 5
Great site and very good rum! Lots of discoveries.
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S
szyp
Rating: 5 out of 5
Nothing to say except. Top, fast, and very well protected products.
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C
Client
Rating: 5 out of 5
Package arrived without problems very quickly and very well packaged. I can only recommend Rhum Attitude for its speed and seriousness.
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M
Missuno
Rating: 5 out of 5
Quality rum, well presented on the site, at a good price. The order arrived on time, the protective packaging is perfect, and the purchased samples even have a small illustration representing the original bottle. Thank you, it's serious!
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C
Client
Rating: 4 out of 5
Fast delivery. Well-packaged package.
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Client
Rating: 4 out of 5
Good handling of the order. Good communication for tracking delivery to the relay point (too bad the home delivery service has an extra cost). Careful packaging.
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Response from rhumattitude.com
Thank you for your comment. We do indeed offer home delivery on the site for a small additional fee as it obviously costs us more. Since we are offering the fairest price (29.90 including delivery to a pickup point), we cannot afford to include this option in that price without losing money.
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Client E.
Rating: 5 out of 5
Nothing to say! Delivered on time, well packaged! Impeccable communication and follow-up service!
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Margaux
Rating: 5 out of 5
Very well packaged, no breakage. No problem! I recommend.
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Andrea B.
Rating: 5 out of 5
Wow. The sample service si super!!!
Response from rhumattitude.com
Thank you, we are glad you enjoy it ! We are particularly proud of this service...
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Marie
Rating: 5 out of 5
Very good follow-up!
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Client
Rating: 4 out of 5
Very well packaged, fast delivery, perfect.
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Client
Rating: 5 out of 5
Fast delivery and well packaged.
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Client
Rating: 5 out of 5
Perfect..! Thank you.
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Client
Rating: 5 out of 5
A huge selection. Fast and careful delivery. A paradise for rum lovers.
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Client
Rating: 4 out of 5
Order well received.
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Thank you very much for your feedback and see you soon on our site!
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Pierre C.
Rating: 5 out of 5
Clear website with a lot of information. Very large selection. Simple ordering and payment method. Very fast delivery.
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HUE
Rating: 4 out of 5
Delivery problem with La Poste.
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Response from rhumattitude.com
Thank you for your feedback. Unfortunately, whether it's the postal service or any other carrier, delivery issues can occur: please do not hesitate to contact us so that we can intervene to resolve the problem as quickly as possible. We are responsible for the service from A to Z, ensuring delivery in perfect condition and on time.
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OMEDES
Rating: 4 out of 5
Very good site. The products arrived with very good protection. I recommend this site.
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PATRICK
Rating: 5 out of 5
I am once again very satisfied with my order, high-quality products, I highly recommend this site!
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André C.
Rating: 5 out of 5
Problem-free service, good follow-up, quality of the delivered rum!!
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Client
Rating: 5 out of 5
Well-packaged products, conforming to the description, sent quickly, nothing to complain about. Perfect!
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Aurélien
Rating: 4 out of 5
Order conforming and sent quickly.
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Patrick M.
Rating: 4 out of 5
A new experience with a serious supplier, with choice and reasonable prices. However, the delivery times proposed at the time of ordering are not the same as reality, as is the case on many sites. It's a shame. Careful packaging. Great to be able to leave your package at a post office, that's an undeniable plus.
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Response from rhumattitude.com
Hello, Thank you for your very helpful comment. The delivery times indicated are 'estimated' as mentioned on the order page (see 'Estimated delivery date') and are actually reliable over 95% of the time, which means that your package is in the less than 5% of cases where there is a slight (or sometimes, but rarely, significant) delay. Cases of problems or significant delays are compensated or result in gestures of goodwill from us. No website can indeed guarantee delivery times 100%. Supply chains and transportation are subject to unforeseen events. We remain at your disposal. The Rhum Attitude team