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B
Rating: 5 out of 5
On-time delivery of a perfectly packaged product
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Customer reviews of rhumattitude.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews
Summary of reviews
The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Reviews 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Several orders placed and always perfectly cared for. Thank you ??
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M
Rating: 4 out of 5
This experience has been interesting; there are 2 rums that I really enjoyed; the other 2 have less personality.
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A
Rating: 5 out of 5
Very serious site, good advice, fast delivery.
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C
Rating: 5 out of 5
Satisfied, compliant with the order, delivery time respected and well packaged.
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J
Rating: 5 out of 5
Perfect, simply
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B
Rating: 5 out of 5
The buying experience was excellent. The site is well laid out with good description, staff comments and users reviews. Easy to navigate and purchase. Quickly sent tracking information and this was accurate and items arrived quickly. The bottles were very well packed and enjoyed :)
M
Rating: 5 out of 5
I had a problem with deliveries. The after-sales service remained available and active until the end to correct it! Thank you to them
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Response from rhumattitude.com
Hello, You indicated to the delivery person to place the package in a safe place (behind a door). The recourse in case of disappearance of the package, under these conditions, is difficult. We have made a complaint and are waiting for a response but it is indeed a bit long. We regularly follow up and will keep you informed as soon as we have news. The Rhum Attitude team
O
Rating: 5 out of 5
Fast and serious. Good choice of bottles. To recommend.
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P
Rating: 5 out of 5
Super fast delivery, well protected package, I loved the choice of the large bottle and the mini 5 Cls bottle for tasting, it allows for trials at a lower price and without risk.
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V
Rating: 5 out of 5
Very good, varied
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M
Rating: 5 out of 5
Excellent products, carefully packaged
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S
Rating: 5 out of 5
Top as usual ??
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K
Rating: 5 out of 5
Excellent experience!!!! Super responsive and very nice managers!!!!!
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B
Rating: 5 out of 5
Super fast shipping, super product.
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M
Rating: 5 out of 5
Order and reception impeccable
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A
Rating: 5 out of 5
A rum I had trouble finding and well I found it on Rhum Attitude
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T
Rating: 5 out of 5
Fast shipping, impeccable packaging (bottles very well protected). Very wide range of rums, in short, I recommend.
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D
Rating: 5 out of 5
Very good, perfect packaging.
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J
Rating: 5 out of 5
Very large choice at the best price, and a top delivery service ??
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S
Rating: 4 out of 5
The bottles arrived quickly, well packaged and in good condition. So why 4 and not 5? The gift wrapping and the card are totally unworthy. Already a bottle at 30 euros in its cardboard box with gift paper, impeccable, but then why do the two bottles at more than 200 euros each arrive in a vulgar red bag tied with a piece of shapeless raffia, not even in their boxes, as for the gift card, I would have done better with my printer. Taking these two 'gifts' as a commercial argument removes credibility. If we do it, we do it well.
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Response from rhumattitude.com
Thank you for your order and your opinion. Although 'offered', the gift wrappings must arrive in good condition, you are absolutely right. We strive to continuously improve our processes and we take feedback from our customers into account. We have exchanged with you since your review and sent you a voucher as a commercial gesture. The Rhum Attitude team
E
Rating: 5 out of 5
Very satisfied with the product
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M
Rating: 4 out of 5
?For years, I have been ordering from them... Unfortunately, prices change too often. The service is perfect, only one error in 6 years on an order. One phone call and the error was corrected in a week by a pleasant gentleman. I love ordering from them for my husband. BRAVO Rhum Attitude, keep it up.
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C
Rating: 5 out of 5
I correct my comment, because Rhum Attitude reacted positively and resent my order, do not hesitate to contact them for an order, the best for me remains the relay point. I was able to taste the rum, excellent in addition :) I recommend and I know how to receive my order in good conditions now. Thank you to the team.
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Response from rhumattitude.com
Thank you for your order and your feedback. We have sent tens of thousands of packages in the past and have never left a customer in this situation. You contacted us a little over a week ago to report a package marked as delivered that you did not receive. We have initiated a dispute procedure that should be resolved soon. This all takes a bit of time, but there is no reason you should not be refunded, or alternatively, that we do not send you a new package. We will get back to you as soon as we have a response from the carrier. The Rhum Attitude team
G
Rating: 5 out of 5
Great selection of rums. Very fast shipping. The bottles are very well protected in reinforced cardboard.
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M
Rating: 5 out of 5
This is the second time I order this Mexican rum, quick delivery and thank you for the sample.
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D
Rating: 5 out of 5
Website offering a wide variety of rums, for a good quality-price ratio. I commend the excellent communication from the sellers in case of missing items on an order. Keep it up! I recommend this site.
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S
Rating: 5 out of 5
Meets expectations
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C
Rating: 4 out of 5
I already gifted a box for 3 months to my brother and now I have started again with my partner for 6 months. The idea is original and allows them to sharpen their palate by discovering several different rums, noting those they will buy again and those they liked less. The only downside is the message; maybe it should be put in the box to make it nicer and on a nice card rather than on the delivery slip written in very small print. Otherwise, really good, thank you.
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Response from rhumattitude.com
Hello, The message should indeed have been written on a separate card! That is an error. We sent you a gift card valid indefinitely on our site as a commercial gesture. The Rhum Attitude team
L
Rating: 5 out of 5
Perfect delivery ????
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S
Rating: 5 out of 5
Discreet package, well packed and received very quickly
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B
Rating: 5 out of 5
Fast and efficient as usual ??
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T
Rating: 5 out of 5
Excellent quality-price ratio. Delivery in 2 days. Impeccable!
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P
Rating: 5 out of 5
Top, as usual. Fast, well packed and protected. Perfect then
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D
Rating: 5 out of 5
Hello, I received the bottle of rum on time, but I haven't tasted it yet; I already knew it, it is excellent. Best regards.
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B
Rating: 5 out of 5
Great selection, very satisfactory delivery. Still curious that large quantity packaging (4 or 5 liters) is more expensive than buying the same volume in small packaging!
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Q
Rating: 5 out of 5
Perfect, thank you!
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J
Rating: 5 out of 5
Fast shipping and careful packaging, wide choice of products. Very satisfied.
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T
Rating: 5 out of 5
Speed, free sample, reliability of comments
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L
Rating: 4 out of 5
The sample order is a good way to get an opinion on a spirit, so since the Armagnac I wanted to taste was available at Rhum Attitude... no problem with this order, plus a gift..
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