The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
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Kergosien
Rating: 4 out of 5
Very well protected delivery. Large selection of rum.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Gino R.
Rating: 4 out of 5
Very good service. Good quality packaging, products with different profiles, very interesting. It allows you to perfect your knowledge according to different origins. The products are not always to my taste but I must admit that they are always of high quality. (After all, this is part of the Discovery) a very good way to refine your palate and experience regarding rum. Personally satisfied with the service.
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Response from rhumattitude.com
Thank you for your review. I would like to clarify that you are talking about our offer 'The box of the month'. You are right, it is normal that some rums are not to your taste, the idea is indeed to discover the rums you like and those you like less. See you soon on our site!
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Mathieu.
Rating: 4 out of 5
Fast order and delivery tracking. Product arrived in good condition. See you soon for a new order. Best regards!
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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MH
Rating: 4 out of 5
Gifted for Father's Day, he was happy to discover rums he didn't know at all! He will take the time to taste... Beautiful minimalist packaging and a little explanatory booklet about the place and the little story, interesting!
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Response from rhumattitude.com
Thank you for your order. It was a preparation error, an inversion of 2 words. This happens very rarely but it has happened 1 or 2 times in the past. What is really unfortunate is that you didn't tell us, we would have sent you a new gift card the same day! (with the correct text this time) If it's not too late, don't hesitate to let us know and we will send it to you right away. In general, when there is a problem, do not hesitate to report it to us, it is part of the service to handle them. We still hope that the gift will be appreciated... The Rhum Attitude team
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manu D.
Rating: 4 out of 5
Great, just one mistake, on the little accompanying card....the text should have been 'enjoy your tasting my friend'....and instead I got 'happy birthday my dear dad', upside down..... However, the tastings are good..
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Response from rhumattitude.com
Thank you for your order and for your appreciation. It was a preparation error for which we are sorry, an inversion of 2 words. This happens very rarely but it has happened 1 or 2 times in the past. Moreover, the person who received the card that was meant for you also left a comment. What is really unfortunate is that you didn't tell us, we would have sent you a new gift card the same day! (with the correct text this time) In general, when there is a problem, do not hesitate to report it to us, it is part of the service to handle them. See you soon on our site! The Rhum Attitude team
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Valerie
Rating: 4 out of 5
I am delighted to have purchased your rum on your site and the shipping of my purchase was quick. I will recommend on your site because there is a lot of choice offered to me as a knowledgeable buyer.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Anne-Sophie
Rating: 4 out of 5
It's a great gift. Too bad the bottles are not glass!
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Response from rhumattitude.com
Thank you for your feedback. For the 5 centiliter PET bottles, it's a deliberate choice (lighter, no breakage, very good preservation of spirits). See you soon on our site!
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Florian M.
Rating: 4 out of 5
Very good, just the shipping costs a bit expensive.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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edd
Rating: 4 out of 5
Fast, well packaged, a flawless performance.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Olga R.
Rating: 4 out of 5
We made thé ordre on Sunday and thé payment by internet was accepted. But Monday we havé received a notification that thé payment was not OK. I called the desk and I asked what was wrong. After my call nobody feeded me back during Monday. Then I was posted by delivery agent that hé will dispatch thé collies.
Response from rhumattitude.com
Thank you for your comment.
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Amaury D.
Rating: 4 out of 5
12 : A super concept that is a bit different from the boxes found online. The price is quite fair and the variety of rums is surprising. The only downside is that the rums come in small plastic bottles, which I find a bit less charming.
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Response from rhumattitude.com
13 : Thank you for your feedback and see you soon on our site!
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alexandre C.
Rating: 4 out of 5
28 : Fast and responsive. Diversity of the proposed range and samples offered to make your choice.
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Response from rhumattitude.com
29 : Thank you for your feedback and see you soon on our site!
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Sophie D.
Rating: 4 out of 5
30 : Very reliable and fast site, highly recommended
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Response from rhumattitude.com
31 : Thank you for your feedback and see you soon on our site!
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Hugues
Rating: 4 out of 5
34 : Simply perfect.
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Response from rhumattitude.com
35 : Thank you for your feedback and see you soon on our site!
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koko64
Rating: 4 out of 5
The prices are rather in the lower range of the profession and competitors; the deadlines are reasonable; packaging and protection of the products are of excellent quality. First successful transaction, thank you
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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pierre
Rating: 4 out of 5
Fast delivery, a decent selection, bought 6 different references, 2 disappointed me.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Thé
Rating: 4 out of 5
Package received relatively quickly given the circumstances. Bottle very well protected.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Jean-Michel
Rating: 4 out of 5
Order arrived quickly and in good condition. Thank you.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Tomas M.
Rating: 4 out of 5
good and fast. If was a little bigger amount with same price then will be 5 stars.
Response from rhumattitude.com
Thank you for your comment. Yes that would be nice but we would go bankrupt :)
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damien B.
Rating: 4 out of 5
More than 10 days for delivery... Really a shame... But I honestly can't blame Rhumattitude who responded and made the claims on time.
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Response from rhumattitude.com
Thank you for your review. We are sorry for this delay and happy that the package finally arrived safely.
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Philippe D.
Rating: 4 out of 5
Very good service and very nice cellar.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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AURELIEN
Rating: 4 out of 5
Almost perfect... I just missed a few euros to get free shipping but I only got a voucher to reduce shipping costs by half...
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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L. S.
Rating: 4 out of 5
Very satisfied with the customer service. However, surprised that upon delivery by the Post, an amount of CHF 48.- (35% of the total order amount) had to be paid in customs taxes...
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Response from rhumattitude.com
Hello, for an order to Switzerland, we do not charge you French VAT (so -20% compared to the price displayed on the site), but you must pay Swiss duties. This is clearly stated when you place your order. We apologize for this inconvenience. The Rhum Attitude team
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Patrick C.
Rating: 4 out of 5
Plenty of choices
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Laura M.
Rating: 4 out of 5
The box is appreciated every month for the variety of rums offered. The booklet is very clear and complete, and helps us enjoy the tasting.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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ARNAUD S.
Rating: 4 out of 5
Good surprise for my birthday. The idea was given by one of our acquaintances who had tested it. The quantity could have been a bit more to enjoy the product longer. The concept with an explanatory book is well appreciated.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Romain G.
Rating: 4 out of 5
Very fast delivery. I criticize your site like others, the order amount is too high to get free shipping!
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Response from rhumattitude.com
Thank you for your review. Shipping is expensive because rum bottles are heavy! That's why our competitors do the same and offer free shipping from a higher amount than sites selling lighter items. See you soon on our site! The Rhum Attitude team
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Charlène P.
Rating: 4 out of 5
As always, I find what I'm looking for with them. Fast delivery too. The only small downside is no discounts after several orders with significant amounts and fairly high shipping costs.
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Response from rhumattitude.com
Thank you for your review and your loyalty! Shipping costs are generally much higher than what we charge (the bottles are heavy! between 1.5 and 2 kg per bottle...) Regarding discounts, you can get them by choosing a gift card instead of the free sample in your cart. The amount depends on your cart total. You can accumulate them over time and they are valid indefinitely. If you look closely, you will see that the amounts are higher than the loyalty accounts of competing sites...
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al
Rating: 4 out of 5
38 : Very professional and fast, easy contact
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Response from rhumattitude.com
39 : Thank you for your feedback and see you soon on our site! The Rhum Attitude team
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BOUCHACOURT
Rating: 4 out of 5
44 : Given the current times, I was unable to taste the product. Too bad.
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Response from rhumattitude.com
45 : Thank you for your feedback and see you soon on our site! The Rhum Attitude team
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AT
Rating: 4 out of 5
46 : Packaging of the bottle and glasses is borderline
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Response from rhumattitude.com
47 : Thank you for your feedback and see you soon on our site! The Rhum Attitude team
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Noé
Rating: 4 out of 5
Interesting diversity of rums. In this case, only a few suppliers could offer me this one. Too bad the shipping costs are so high.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site! The Rhum Attitude team
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bruno G.
Rating: 4 out of 5
Good quality product and fast delivery
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Response from rhumattitude.com
Thank you for your review and see you soon on our site! The Rhum Attitude team
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Matthieu H.
Rating: 4 out of 5
Delivery and merchandise very correct. Just the price of delivery a bit excessive. Best regards.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! The Rhum Attitude team
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Terry J.
Rating: 4 out of 5
Very good but I would like a commercial gesture since I've been buying on the site for a while
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Response from rhumattitude.com
Thank you for your review and for your loyalty. We understand your point of view. We already offer a lot: low prices, free samples, free shipping, etc. What we do for very loyal customers like you: we sell rarities that we keep exclusively for our best customers, often without inflation compared to the original price. If you're interested, feel free to contact us. The Rhum Attitude team
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Julien
Rating: 4 out of 5
Quality and varied rum. The bottles (plastic) and packaging still need to be refined.
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Response from rhumattitude.com
Thank you for your review. The PET bottles are intentional: cheaper, lighter, less breakage. It's a deliberate choice. The Rhum Attitude team
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Launay T.
Rating: 4 out of 5
As a fan of smooth and sweet rum, I really appreciate this site, which allows me to order samples.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site! The Rhum Attitude team
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David S.
Rating: 4 out of 5
Have placed 2 orders which both arrived pretty quickly (3 days to UK). I'm happy with the website's wide range, reasonable prices, but the packing for delivery could be improved. The presentation box for a bottle I ordered was quite damaged during transit. This wasnt a big problem this time as the bottle is for my personal drinking collection, but if I was giving the bottle away as a gift then I would have been disappointed. I think it would be better if bottles were wrapped seperately and their presentation boxes folded to ensure they are not damaged in transit.
Response from rhumattitude.com
Hi, thanks for your comment. Normally we fold the boxes, so it's probably a mistake. Please write to us the next time you place an order, so that we can ask the logistics to be especially careful.
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BRIGITTE M.
Rating: 4 out of 5
Impeccable service and very clear conditions.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site! The Rhum Attitude team
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