The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
Impeccable packaging, delivery time respected, beautiful bottles. My goddaughter tasted it and it's all good.
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Response from rhumattitude.com
Thank you for taking the time to post this comment!
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lp
Rating: 4 out of 5
Good history of the rums sent. Careful shipping, nice box. A half-and-half share of 2 white rums - 2 aged rums would be more judicious.
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Response from rhumattitude.com
Thank you for your comment. We also really enjoy tasting white rums, but they are less popular than aged rums. By including one from time to time in our rum boxes, we are taking commercial risks! However, we believe it's important to include them as they are part of the tasting rum universe.
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Mme E.
Rating: 4 out of 5
16: Clear and well-designed website. Product quality satisfactory and in accordance with what is advertised. Receipt and tracking of the package, nothing to say. I recommend this site.
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17: Thank you!
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Nono
Rating: 4 out of 5
30: Quick validation of the order. Delivery time respected. No particular issues.
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Response from rhumattitude.com
Thank you for taking the time to make this comment!
C
Client
Rating: 4 out of 5
36: First order. Everything went well. I am satisfied and would not hesitate to order again on another occasion.
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Response from rhumattitude.com
Thank you for your comment!
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Soléne
Rating: 4 out of 5
40: Very well presented box, fast delivery. Too bad the tastings are a bit small.
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Response from rhumattitude.com
41: Thank you for your comment. The 5 cl per rum allows tasting for 3-4 guests, but the goal does not go beyond that. We could put more, but it would cost us more, and we wanted to make an offer for less than 30 euros including shipping.
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Angus53
Rating: 4 out of 5
42: With patience, I wait every month for my box (delivered on the scheduled date) to enjoy discovering the different rums offered. Rhum Attitude is truly a great discovery.
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Response from rhumattitude.com
Thank you for your comment.
J
ju
Rating: 4 out of 5
Beautiful box, nice presentation, too bad they arrive damaged because we have to unpack to check the good reception and the non-breakage of the product.
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Response from rhumattitude.com
Thank you for your comment. You had requested a gift wrap, so we followed your instructions.
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Mélinda.O
Rating: 4 out of 5
A wide choice of rum. I opted for 5cl bottles to introduce my partner to several rums, he loved it. The 'custom box' sets are great. I will return to this site as soon as I want more bottles.
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Response from rhumattitude.com
Thank you for your comment!
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Client
Rating: 4 out of 5
Very responsive. Neat packaging. Too bad the samples are not in glass.
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Response from rhumattitude.com
Thank you for your comment. Yes, it is a deliberate choice because it allows us to offer these samples at the lowest possible price.
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Client
Rating: 4 out of 5
I don't have an opinion yet, it's a gift but the person who received it seemed delighted.
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Response from rhumattitude.com
Thank you for your comment.
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Julien
Rating: 4 out of 5
Very good products, deadlines respected, just a small issue during delivery, the bottles were put in several packages that were delivered bit by bit; for the rest, it was perfect.
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Response from rhumattitude.com
Thank you for your comment. It is true that when there are many bottles, the carrier handles each package independently (this is called 'multi-package'). Most of the time everything arrives at the same time, but sometimes separately.
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Sylvain
Rating: 4 out of 5
Nothing to say, well-packaged parcel, reasonable deadlines, sufficient communication.
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Response from rhumattitude.com
Thank you for your comment!
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kheelan
Rating: 4 out of 5
0 : Very well packaged article. Nothing to complain about.
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Response from rhumattitude.com
Thank you for your comment!
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patrick F.
Rating: 4 out of 5
10 : Very good except for the way to notify that the package has arrived at its destination.
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Response from rhumattitude.com
Thank you for this very useful alert. After checking with you, you indicated your landline on our site, which is why you did not receive an SMS. We will modify the site to clearly indicate that it is preferable to provide a mobile number.
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Cyril
Rating: 4 out of 5
22 : Fast processing and shipping. The only downside is the price, a bit too high.
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Response from rhumattitude.com
23 : Thank you for your appreciation.
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Client
Rating: 4 out of 5
36 : Packaging a bit limited, but everything arrived well without any problems.
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Response from rhumattitude.com
Thank you for the clarifications you provided following your comment. The fact that there was 'play' in the box is unusual: the logistics team takes care to ensure that the items are well secured. We have made the team aware following your remark.
C
Client
Rating: 4 out of 5
miniatures
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Response from rhumattitude.com
Thank you!
C
Client
Rating: 4 out of 5
40 : I find it unfortunate that for a gift we cannot send it directly to the person. We have to receive it at a relay point.
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Response from rhumattitude.com
41 : Thank you for your comment. Not at all! We can obviously send a package to an individual. You even have the choice of carrier: colissimo, chronopost, or GLS. It's just a bit more expensive (a few euros more) simply because it costs us more. You can even send the first box to your home (for the surprise effect), then the following boxes to a relay point. If it's during the order that you can't find how to do it, don't hesitate to call us, we will help you! We are here for that.
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Client
Rating: 4 out of 5
Delivery made on time, to the designated place... no issues
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Response from rhumattitude.com
Thank you for this comment.
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Client
Rating: 4 out of 5
Perfect !!!!
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Response from rhumattitude.com
Thank you!
C
Client
Rating: 4 out of 5
Very wide choice in rum. Delivery in 4 days.
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Response from rhumattitude.com
Thank you for your comment!
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Client
Rating: 4 out of 5
Very, very satisfied. Very professional site and top product.
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Response from rhumattitude.com
Thank you for this comment!
C
Client
Rating: 4 out of 5
Everything went well for the delivery, I am still disappointed with the requested gift wrapping, just simple paper so thin that you could see through it. I had to redo a proper gift wrapping.
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Response from rhumattitude.com
Thank you for this comment.
C
Client
Rating: 4 out of 5
Serious site. A small delivery issue due to the post. Resolved very quickly. Very good and quick response from Rhum Attitude regarding this issue.
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Response from rhumattitude.com
Thank you for your comment.
C
Client
Rating: 4 out of 5
8: Order received on time. Nothing to say.
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Response from rhumattitude.com
Thank you for this comment.
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Olivier
Rating: 4 out of 5
10: Fast and efficient service, careful packaging. There was a small issue with my last order, customer service reacted quickly with efficiency and kindness.
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Response from rhumattitude.com
Thank you for this comment!
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Sébastien
Rating: 4 out of 5
24: Perfect delivery. Regarding the rum, I didn't like it too much.
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Response from rhumattitude.com
Thank you for this comment. Sorry about the rum. We have over 1000 references. Before buying a bottle, there are 2 options: 1) write to us or call us for advice 2) order samples to try. I remain at your disposal. Olivier from the Rhum Attitude team.
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Thierry S.
Rating: 4 out of 5
30: Delivery as expected, very good condition of the item, deadline respected.
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Response from rhumattitude.com
31: Thank you for your comment!
C
Client
Rating: 4 out of 5
36: Serious, fast, wide choice... well done!
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Response from rhumattitude.com
Thank you!
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jean-louis
Rating: 4 out of 5
40: Order on this site with available product. Delivery on time and well protected. One small thing missing is to inform the customer by email about the shipment of the order. It is necessary to ensure proper acknowledgment of the order as well as its follow-up by informing the customer at each stage.
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Response from rhumattitude.com
Thank you for your comment. We of course inform the customer of the shipment by providing the package references to track it on the carrier's website. I just resent you the email. Maybe it was in your spam? I remain at your disposal for any further clarification. Olivier from the Rhum Attitude team.
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Marie
Rating: 4 out of 5
46: Compliant and interesting products, short delivery time.
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Response from rhumattitude.com
Thank you for your comment!
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Nanie 2.
Rating: 4 out of 5
Perfect first order! Good communication, nice packaging, fast delivery. A small improvement possible: include a small description of each rum (origin, tasting...). See you soon for the next order.
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Response from rhumattitude.com
Thank you for this comment. We take your opinion into account for future improvements.
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Christophe G.
Rating: 4 out of 5
Everything is perfect. No bad surprises to report. Only issue with the Mondial Relay point.
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Response from rhumattitude.com
Thank you for your comment. We are sorry for this Mondial Relay issue. No carrier is 100% reliable, but we closely monitor the performance of each one and we take action with them to constantly improve the delivery service.
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Steph E.
Rating: 4 out of 5
Fast and reasonable in terms of price.
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Response from rhumattitude.com
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C
Client
Rating: 4 out of 5
Speed, efficiency, and perfectly packaged package. Moreover, good value for money... Cheaper than on other sites. I will order again without hesitation.
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Response from rhumattitude.com
Thank you for your comment.
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Befa_one
Rating: 4 out of 5
Very satisfied with the package and the speed of delivery, a good point for the small tasting glasses as a surprise, however disappointed with the Belgian carrier, dll? Who did not want to let me open the package to check the condition of the contents before making me sign! Once signed, he slipped away, citing his schedule and his boss's instructions! So no way to refuse the package in case of damage, as mentioned in the reception instructions received from Rhum Attitude.. Finally, the package was in very good condition..
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Response from rhumattitude.com
Thank you for your very helpful comment. All carriers must allow the package to be opened to check the condition of the goods. In this case, you can refuse to sign. We will raise this point with Chronopost so they can address it with their relay in Belgium. Thank you again for this alert. The Rhum Attitude team.
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Monsieur M.
Rating: 4 out of 5
Great site with a large selection, package received in 48 hours plus beautiful glasses, thank you again
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Response from rhumattitude.com
Thank you for your comment!
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Mel
Rating: 4 out of 5
Fast delivery, products well packaged to avoid shocks during transport. Interesting prices and range of products.
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Response from rhumattitude.com
Thank you for your comment!
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Florence C.
Rating: 4 out of 5
I only give 4 stars out of 5 because the second box did not leave on the scheduled day and I had to ask for it, but the responsiveness was there and we are eagerly awaiting the third box. The products are very well presented in glass tubes branded with the rum distilleries and the boxes are very well packaged! The format is perfect to fit in a mailbox in case of absence at delivery. Very good product, I recommend.
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Response from rhumattitude.com
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