Customer reviews of rhumattitude.com

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9,7 /10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

4 star reviews

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Pascal B.
Rating: 4 out of 5
I have been sourcing rum from Rhum Attitude for several years. Deliveries in Paris always go smoothly. Being able to get this year 'La Flibuste 2001' at a very reasonable price was a delightful surprise. Trust them; their assessments of the bottles are generally consistent, even if they are just very personal opinions.
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Luciana P.
Rating: 4 out of 5
Achei o gosto perfeito para você curtir a noitada ???
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Delphine Y.
Rating: 4 out of 5
I am quite satisfied; I just thought it would be a bit more qualitative.
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Benjamin S.
Rating: 4 out of 5
On time shipping and product compliant!
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MENNO B.
Rating: 4 out of 5
Very good assortment. My country was not originally on their site, but was actioned at my request and pretty much smooth sailing from there. Only minor setback was that shipment came in two packages, which, living in Norway added some additional customs handling charges. All in all I'm very happy to have found the shop and will likely come back for more.
Response from rhumattitude.com
Hi, thank you for your order and your comment. We are happy that the parcels reached you since Norway is not very near from France ;). Yes we really have to do several parcels otherwise risks of damage are much higher and that would make a lot less happy. If you want just one parcel next time please order a maximum of 4 bottles or 6 naked bottles (with no case at all).
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Sibannac
Rating: 4 out of 5
A bit slow to arrive
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Geneviève G.
Rating: 4 out of 5
A small commercial gesture following the inconvenience of labels! We appreciate it.
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Response from rhumattitude.com
Thank you for your order and your feedback. These are not miniatures but samples, handmade by us primarily for tasting. Everything is explained when you place the order. Try again to take a 5 cl sample in your cart, you will see a message appear 'You have added one or more sample(s) to your cart: feel free to learn more about this offer.' with a button 'Learn more.'. Then once in your cart, the same message reappears. When you click on 'Learn more' you get the explanations, photos, and details. Regarding the damaged label of the bottle, it is possible that it deteriorated during transport. We will send you an email with a commercial proposal. The Rhum Attitude team
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paco
Rating: 4 out of 5
Good site????
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Matthieu G.
Rating: 4 out of 5
Fast, good product.
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Jérôme
Rating: 4 out of 5
Very large selection of products on the site, clear website
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monjean
Rating: 4 out of 5
10: Respect for the product, top-notch packaging. Very good experience.
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Martin Z.
Rating: 4 out of 5
fast delivery, good communication
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Zacharias Z.
Rating: 4 out of 5
47: Excellent service. Fast.
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Jack S.
Rating: 4 out of 5
Received on time, reasonable price with private sales.
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Monsieur B.
Rating: 4 out of 5
Guyana rum available, fast shipping. The only downside was the transport; my parcel took several days to travel from LE MANS - PARIS, MONTPELLIER, LYON... before being delivered to me 200km from its departure point. According to the carrier I consulted, it's normal...
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Response from rhumattitude.com
Thank you for your order and your feedback. No, that is indeed not normal... We are dependent on carriers and they all unfortunately sometimes experience weaknesses. However, we have selected the most reliable ones and abandoned those with whom incidents were too frequent. Do not hesitate to contact us to intervene with the carrier at the slightest difficulty.
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Jean-Christophe F.
Rating: 4 out of 5
Meets expectations, fast delivery, excellent product.
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Thierry R.
Rating: 4 out of 5
Order received without problems.
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philippe R.
Rating: 4 out of 5
Deadlines met, products very well packaged
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Joel R.
Rating: 4 out of 5
Perfect delivery but, a bit long... maybe due to the current agitation.
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M. L.
Rating: 4 out of 5
Correct service, good information.
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EP
Rating: 4 out of 5
The site, the variety of the offer, the quality of the products, the reviews, the order, the payment security, the shipping care, the package tracking or customer service make Rhum Attitude a very reliable site in my opinion. I did not give 5 stars because I find that a commercial policy valuing regular customers is lacking.
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M. B.
Rating: 4 out of 5
Fast delivery and well packaged but at the Post Office even though I requested home delivery. I don't think Rhum Attitude is to blame but rather Colissimo which often messes things up..
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Albin
Rating: 4 out of 5
Very fast shipping. Good follow-up. A sample arrived broken but the responsiveness of the after-sales service is impeccable.
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Laval N.
Rating: 4 out of 5
Fast shipping and super well protected
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anthony
Rating: 4 out of 5
A wide choice, fast delivery, very good. A bit expensive and no mini bottle with original label, but at least we could taste it.
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SUARD C.
Rating: 4 out of 5
Perfect and fast delivery. The 12-year-old Demon share rum is excellent. Very nice box with glasses.
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Jennifer B.
Rating: 4 out of 5
Very satisfied with my purchase.
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Christophe R.
Rating: 4 out of 5
Correct prices, fast delivery, just missing a little goodie as a gift ??
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Manuelle R.
Rating: 4 out of 5
5: Fast delivery, a bit disappointed with the bottle's packaging compared to usual.
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jean C.
Rating: 4 out of 5
speed of execution
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serge K.
Rating: 4 out of 5
A wide choice of rum, an interesting price range, good responsiveness for orders, fast and well-packaged delivery.
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Monsieur Y.
Rating: 4 out of 5
Nickel ras top
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montaulian
Rating: 4 out of 5
The tastings are interesting, the prices less so!
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Bullvaï
Rating: 4 out of 5
Quality products, super well-packaged package, top-notch.
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Ivo B.
Rating: 4 out of 5
I am very satisfied with the services, communication, and the way and speed of processing the order is excellent. I especially appreciate the product information. The reason I'm not giving 5 stars is the shipping. Although I appreciate the DHL Express shipping method, it is too expensive for the price of the item and prevents me from ordering more often.
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Hervé
Rating: 4 out of 5
Hello, very good seller with a lot of choice and knowledge. I order regularly and do not encounter any problems. However, I would have a comment on the packaging boxes which have been dented for some time. I still recommend this site, of course.
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Radovan V.
Rating: 4 out of 5
I paid for DHL and get cheaper Colissimo. When I asked for refund the difference between the price. The client service ignore it and told me, they have a right to change it. Otherwise, everything was ok. After this experience I will not buy any goods from this webside. I know a lot of other webshops, where they care about customer. Update 24.11.: Rhumattitude offered me a good explanation and a voucher for this mistake. So I can raise my evaluation and give this shop another chance.
Response from rhumattitude.com
Hi, Thank you for your order and your comment. It is not a matter of price but a matter of insurance. We could not insure properly your parcel with DHL because it was too expensive for the weight. Here are the exact costs for shipping with DHL and Colissimo to your destination, VAT included: DHL = 23,25 euros Colissimo = 25,67 euros And you paid 22,90 for transportation costs. As you see Colissimo is slightly more expensive. Nevertheless we sent you an e-mail with a proposal don't hesitate to reply. Regards Rhum Attitude Team
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Jeremy D.
Rating: 4 out of 5
Very good except for the delivery which was delayed by 10 days.
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Collard
Rating: 4 out of 5
Order received on time, product very well packaged. Serious seller. I took off one star because the accompanying case for the bottle was missing. Too bad...
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Response from rhumattitude.com
Thank you for your order. We clarify that the missing case is not an error, it was indicated on the product you ordered, and the photo on the site was precisely without a case to avoid misunderstandings. These are the last bottles we could procure and all the cases were very damaged, which is why we preferred to sell them without cases.
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Alex
Rating: 4 out of 5
This formula allows me to taste rums that I wouldn't have tried by buying a bottle without knowing if I liked it.
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