Customer reviews of rhumattitude.com

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9,7 /10
Overall rating: 9,7 out of 10
Based on 10 077 published reviews

Summary of reviews

Rhumattitude.com consistently delivers fast, reliable service with prompt delivery and careful packaging, keeping orders well protected and on time. The store offers a thoughtful selection of bottles and samples, with clear product references, well-presented packaging, and attractive pricing that customers appreciate. Customers repeatedly note excellent communication and helpful service, along with smooth, efficient order handling and dependable shipping. The experience is reinforced by long-term loyalty, positive recommendations, and repeated satisfaction across multiple orders.

4 star reviews

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Raphaël M.
Rating: 4 out of 5
Very good experience and very good products
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Lebrun M.
Rating: 4 out of 5
Very good experience with Rhum Attitude but a small downside. The desired product was soon in stock, via chat I asked when, someone replied almost immediately to inform me that it had arrived but that the site was not yet updated. They put it up right away and I was able to place my order. I am in Belgium, delivery to a relay point very fast. The downside: it is stated on the site that shipping is free for any order over 140 euros, my order was 255.80 euros but I was charged 7.90 euros for shipping. I thought it was normal, I have an Allary barrel which according to their site incurs 8 euros of shipping... Anyway, I opened my package but no barrel. Message to Rhum Attitude and hyper responsiveness from their customer service, who told me that the barrel ships directly from the manufacturer, so all is well but they asked me to pay 8 euros for its shipping which I did because I need that barrel! So when you place your order, keep in mind that the 140 euros for free shipping does not include the barrel and accessories ;) hence my downside.
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Jean-Michel H.
Rating: 4 out of 5
Hello Madam, Sir, Order of 02 advent calendars. Good tracking, good condition upon arrival. Too bad 01 free sample for a double order. Best regards.
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Response from rhumattitude.com
Hello yes you are right we should specify for multiple calendars it is always 1 sample offered but it is not the same list it is more 'high-end'. Following your comment, I added a small note in the product sheet of the calendar. https://www.rhumattitude.com/cave/calendrier-de-lavent-du-rhum-2022-24-days-of-rum/ Everything is also explained in the link provided 'an additional sample is offered' you need to click on it.
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Santana D.
Rating: 4 out of 5
1: Despite the rather long delivery time, after an email exchange everything was back in order, the package was very well protected and the box is in accordance with the photo on the site!!! Just waiting to taste it for Mr. ?? I am satisfied with my first purchase with you!!!
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Francoise H.
Rating: 4 out of 5
2: The package was very well protected, sent quickly. But luckily I opened it because a streak of leakage was visible all along the bottle that had not been wiped... not very nice for a future Christmas gift.
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Christopher L.
Rating: 4 out of 5
11: Perfect, delivery a bit expensive.
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Anker J.
Rating: 4 out of 5
Efter bestilling, hurtig og sikker levering, også denne gang
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Monsieur
Rating: 4 out of 5
33: Fast delivery, well packaged.
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Frederic G.
Rating: 4 out of 5
40: Fast and professional
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Carole
Rating: 4 out of 5
42: Very complete catalog on many rums. Just a small disappointment about the plastic miniatures. Such a shame because I love the bottle for collection
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Thomas
Rating: 4 out of 5
This merchant site offers good service but upon shipping the bottle is removed from the cardboard box. This allows for good protection but that was not the case with the packaging that arrived torn in one place, which didn't help me as it was a gift.
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Kévin P.
Rating: 4 out of 5
Despite a loss issue with the delivery, the team was very responsive and attentive to my good receipt of my order. Always top.
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Vincent B.
Rating: 4 out of 5
Top delivery.
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Christophe
Rating: 4 out of 5
still as responsive
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Alexandra G.
Rating: 4 out of 5
Very fast, well presented and delicious quality products
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Antonio J.
Rating: 4 out of 5
I recommend with my eyes closed.
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Sambo
Rating: 4 out of 5
Wide choice of rum, with many bottles having the option to buy a sample to taste!
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Karine F.
Rating: 4 out of 5
A good gift discovery idea
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Antonio
Rating: 4 out of 5
Quality and service on time as planned. Very good.
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Adeline
Rating: 4 out of 5
Great concept, first order shipped super quickly but one of the bottles arrived with a small leak (but there was still some left in the bottle!).
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Response from rhumattitude.com
Hello, Thank you for your order and your feedback. Leaks sometimes happen, whether with samples or even with bottles. In this case, do not hesitate to contact us to send you a new bottle or compensate you. We have sent you an email in this regard, feel free to respond. The Rhum Attitude team
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Bilski
Rating: 4 out of 5
Very good, fast delivery
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Philippe D.
Rating: 4 out of 5
Good reception, the rum is excellent
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Christophe R.
Rating: 4 out of 5
Always a very satisfying experience with Rhum-Attitude, the parcels are well protected and the prices are interesting. Only small regret: some samples are in plastic vials, and I always fear that this degrades the whisky inside if we take a long time before tasting them.
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Sim
Rating: 4 out of 5
Fast and serious shipping.
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Gigi
Rating: 4 out of 5
Choice and competitive prices. Fast shipping and customer service. Eager to find solutions and involved in the follow-up until the end. One can only appreciate!
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Barrere T.
Rating: 4 out of 5
Competent and helpful contact for the order and fast delivery of products.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Julien C.
Rating: 4 out of 5
Delivery a bit expensive.
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Response from rhumattitude.com
Hello, Thank you for your order and your feedback. We see that you chose express home delivery. It is indeed the most expensive option. For delivery in J+1, you also have chrono relay at a relay point which costs less. Moreover, from 140€, all delivery methods are free in mainland France. The Rhum Attitude team.
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Thierry G.
Rating: 4 out of 5
Hello, very happy with this purchase. Fast delivery, top packaging. Price in the average range. Regards
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Ruddy D.
Rating: 4 out of 5
My last order was untraceable with DHL (theft or loss?) After a wait of 2 weeks and some email exchanges with Rhum Attitude's customer service, I received a full refund for my order.
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Laurence M.
Rating: 4 out of 5
Hello, As always, your excellent products, as well as your responsiveness, but the only small issue is that the delivery person did not want to go up the 4 floors to hand our gift directly to our client. Fortunately, our client did not have a physical problem that day, or a young child to 'keep an eye on', or that our client was an elderly person or even disabled... Have a good day. Laurence MERMET ATTRACTIVE Window
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Response from rhumattitude.com
Thank you for your review. We are sorry for the problems you encountered. We have reported the incident to the carrier. We hope to see you again soon on our site.
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Cardenal R.
Rating: 4 out of 5
Good evening, I have nothing to complain about, except that during a purchase the web did not allow me to set my relay point, and I had to pay the shipping costs to my home, with a higher cost.
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Response from rhumattitude.com
Thank you for your review. We are sorry for the problem you encountered on our site. Please feel free to contact customer service in such cases. So that we can guide you or correct the problem. See you soon on our site! The Rhum Attitude team
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Alexandre C.
Rating: 4 out of 5
Perfect timing and quality.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Maeva M.
Rating: 4 out of 5
Compliant with my request. Nice discovery.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Jean-François F.
Rating: 4 out of 5
Nice selection and perfect delivery.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Nicolas
Rating: 4 out of 5
On-time delivery. Well-packaged product. Affordable price.
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!
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Ludovic B.
Rating: 4 out of 5
Fast and reliable service, however the inflation seems huge to me (I imagine Rhum Attitude is also affected). Even though Barbancourt is rare, I paid almost 50% more than my previous purchase... Fortunately, it is still just as good!
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Response from rhumattitude.com
Hello, our margin is always the same, we only pass on the price we pay.
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Mermin
Rating: 4 out of 5
Very good prices, fast delivery but a small issue with a few broken bottles upon receipt and not great packaging! But I received a gift card in return and the second order was delivered better!
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Response from rhumattitude.com
Thank you for your review and see you soon on our site!
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Sophie
Rating: 4 out of 5
The delivery went well.
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Response from rhumattitude.com
Thank you for your order. These things can happen with rum, even if it's extremely rare. In this case, do not hesitate to contact customer service as soon as you notice the problem so we can find solutions. We have contacted you by email in this regard. Please feel free to get back to us. The Rhum Attitude team
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Rikos
Rating: 4 out of 5
Very fast delivery service, package very well wrapped, the only downside is that shipping costs are really not cheap, we have to order 150 euros of rum for it to be free, that seems quite a lot to me otherwise nothing to say I highly recommend ??
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Response from rhumattitude.com
Hello, our prices are average for the sector and unlike our competitors, we offer you a gift with your order ;) Below 150€, Mondial Relay is available starting at 4.90€.
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Montaulian
Rating: 4 out of 5
I had the opportunity to test different rum samples following a subscription. This allowed me to then choose a rum that I regularly enjoy. Thank you. Bernard
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Response from rhumattitude.com
Thank you for your feedback and see you soon on our site!