Customer reviews of rhumattitude.com

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9,7 /10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

5 star reviews

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M
Madame B.
Rating: 5 out of 5
Fast delivery, well-packaged package.
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V
vanessa
Rating: 5 out of 5
Very fast shipping, perfect packaging, I highly recommend this site to all rum lovers.
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Client
Rating: 5 out of 5
Fast, serious. The gift 'samples in a box' had its effect. I will reorder.
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C
Client
Rating: 5 out of 5
Very good selection of rums, fast delivery.
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Sylvain
Rating: 5 out of 5
Extremely fast shipping and receipt at a relay point in a very well-packaged parcel.
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CVX
Rating: 5 out of 5
Quality respected, delivery time OK, but during the order, it should be indicated more clearly! Otherwise, nothing to report, perfect. I look forward to the opportunity for a next order.
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P
Pierrick
Rating: 5 out of 5
A wide selection of rum, the concept of small bottles is great and the shipping is super fast.
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Eric
Rating: 5 out of 5
0: quality of selection, seriousness, speed, perfect packaging: everything is OK. I highly recommend.
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Vincent
Rating: 5 out of 5
2: Despite a problem that occurred during transport, the Rhum Attitude team did what was necessary for my order to arrive quickly. I highly recommend Rhum Attitude to my loved ones!
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C
Client
Rating: 5 out of 5
4: Very clear site, well detailed, correct prices, good order tracking, package in very good condition, excellent
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Vincent
Rating: 5 out of 5
6: Fast delivery and very well packaged! Highly recommend.
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Palacios-Gomez M.
Rating: 5 out of 5
8: Hello, I have been a customer with you for a while and I have absolutely nothing to say about your service so far. I am really satisfied and even more so since my last contact with you. You really take the time to respond to your customers to ensure they are as satisfied as possible, and I greatly appreciate that. Thank you. Palacios-Gomez Mikael
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C
Client
Rating: 5 out of 5
10: Order arrived on time, perfect packaging.
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Tadas M.
Rating: 5 out of 5
Perfect! 5cl samples are priced very reasonably and are very helpful in exploring different high end rums that otherwise would take thousands of Euros if bought by bottles. Would highly recommend Rhum Attitude to any rum afficionado!
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R
Roger C.
Rating: 5 out of 5
12: Superb shop! Products of very high quality, excellent service and careful shipping.
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yvan F.
Rating: 5 out of 5
14: No issues. Order fulfilled.
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Pat V.
Rating: 5 out of 5
18: Very fast and careful delivery. Top-notch!
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Client M.
Rating: 5 out of 5
20: Respect for the deadline, very well packaged, I highly recommend.
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D
Donovan
Rating: 5 out of 5
22: Serious, fast service. The package was very well protected.
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D
Denis
Rating: 5 out of 5
24: Ordered, delivered in 24 hours.
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Ruvira
Rating: 5 out of 5
26: Rhum Attitude is a very serious website, fast delivery, highly recommend.
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AUSSEMS C.
Rating: 5 out of 5
28: Perfect, fast delivery and very good product.
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Client
Rating: 5 out of 5
32: Very good service. A small regret for not being notified of the package drop-off at the pickup site by SMS or email. Delivery within the announced time and in very good condition. Met my expectations.
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Response from rhumattitude.com
Thank you for this comment. It is not normal, you should have received a text message indeed. I checked the phone number, it is better to format it in international format like +32... We are considering making IT developments in this direction so that the country code is systematically included. Best regards, Olivier from the Rhum Attitude team.
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Tatiana
Rating: 5 out of 5
34: Accommodating and top-notch service.
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MAH
Rating: 5 out of 5
44: Everything went perfectly.
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THIBAUD
Rating: 5 out of 5
46: Very good customer service, despite an issue with the delivery person that was quickly rectified by customer service!
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Thank you for your comment. Issues with carriers happen sometimes and we are here to resolve them.
C
Client
Rating: 5 out of 5
48: Perfect service!
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J
Jspus
Rating: 5 out of 5
All positive. Fast, neat, a nice range. For my first order, about 10 samples to try: I am convinced, I will place my next orders here!
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Romu
Rating: 5 out of 5
Order very well packaged. Due to an error on my part, I had to contact them. I managed to reach them without waiting, and within the next 5 minutes my problem was resolved. I highly recommend them. Very fast delivery time (2 days). Can't wait for the next order ??
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C
Client
Rating: 5 out of 5
Order delivered quickly as agreed. Package received in impeccable condition. I recommend this site. Great choice of rum.
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Carole
Rating: 5 out of 5
Fast, efficient, and very well packaged, so I recommend.
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Client
Rating: 5 out of 5
Flambéed banana arranged rum... a real treat... delivery on time... I recommend this site... Thank you.
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Nicocaya
Rating: 5 out of 5
Top-notch. Delivery perfect. First order of about 160 euros, two glasses offered in the delivery. Great pleasure ??. Second order nothing... too bad ??. The rum provided is... magnificent.
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Response from rhumattitude.com
Thank you for your comment. We add goodies based on the order amount and also depending on the space left in the package. It's not completely mechanical, so there can be some hiccups. In any case, thank you for your loyalty!
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Client
Rating: 5 out of 5
No problem, great.
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Client
Rating: 5 out of 5
Very good product, I am not disappointed with my purchase, fast shipping and very well protected, this site is one of my favorites because there are many quality and affordable products.
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Elodie G.
Rating: 5 out of 5
An original box, no delivery problems (timing and condition of the packages), a very nice idea for rum lovers. My husband loved it. I recommend!
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Romano D.
Rating: 5 out of 5
Rhum attitude is serious, I placed my order and 2 days later, the delivery person brought me my package (a package that always looks like a package, not like the post office) my bottles were well protected. I will definitely place orders with them again.
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C
Client
Rating: 5 out of 5
Excellent service. Never any problems. Bottles very well protected, never broken, and always delivered quickly. And a sample (miniature) of your choice from a list offered for each order. I recommend this site!
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K
kormok
Rating: 5 out of 5
Prices and delivery are top-notch, but I regret a little that when ordering over 180€, we don't receive a small sample that could introduce us to new rums and maybe motivate us to place an order quickly. A small gift is always nice ;) Otherwise, I really recommend this site where you can find 'everything' you are looking for, within stock limits of course.
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Response from rhumattitude.com
Thank you for your evaluation and your comment. For this price, we systematically add 'goodies', except in cases where the gift wrap option has been checked (which is the case for your order), for two reasons: 1) the gift wrap option is free for you but costs us in labor (each bottle is wrapped), and 2) generally, customers send the package directly to the person they are gifting, so the recipient may not necessarily appreciate the addition of glasses or free samples; on the contrary, it can be confusing. For your next order, send us an email beforehand and we will add 1 or 2 samples without any problem!
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Hervé P.
Rating: 5 out of 5
Fast delivery, compliant and well packaged. Pleasant site with good indications. The only small downside is that the 'gift' packaging is very neglected; it is made of crepe paper which arrived torn for the three bottles ordered. It would be better to make this service paid and more careful...
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Response from rhumattitude.com
Thank you for your comment. Bottles without a case are difficult to wrap with regular paper, hence the option of 'tissue paper'. It is indeed a free service (all our competitors charge for it), however, that is not an excuse: we will switch to regular gift wrap for bottles in cases or boxes, which will significantly improve the service.