Thank you very much for your feedback Pierre! The whole team is at your disposal if needed. See you very soon!
M
michal I.
Rating: 3 out of 5
following a purchase from 12/05/2025
Too bad I ordered pivot cups but it wasn't in the package. Supposedly a stock error. Otherwise, everything else is fine, as I ordered.
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Response from Evolve Europe
Thank you for your feedback, Michal! During your order, we specified the delivery time. Unless we made a mistake, we are still waiting for your response; whether you want a refund or delivery upon receipt of the product. See you soon!
T
Tommy Lee D.
Rating: 2 out of 5
following a purchase from 17/04/2025
My Diablo Bamboo only worked perfectly in the first few hours. After that, the front LED went out. When switching to the AT tires, one went flat in less than 30 minutes of riding – without any external damage. Two defects after only three hours of use. For a product that costs €2,700, this is unacceptable. It rides well – but quality assurance is obviously lacking.
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Response from Evolve Europe
Thank you very much for your message and your detailed feedback regarding your Diablo Bamboo.
We can fully understand your disappointment regarding the two incidents after only a few hours of use – this certainly does not meet the quality standards we set for our products, especially not in this price range.
As already discussed, we are currently still waiting for the arrival of your board to carry out the warranty inspection. As soon as it arrives, our technical team will conduct a complete diagnosis to identify the cause and implement a suitable solution as quickly as possible.
Of course, we remain available for any questions you may have and thank you for your patience.
U
Uwe B.
Rating: 5 out of 5
following a purchase from 28/04/2025
Very good
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Response from Evolve Europe
Thank you Uwe! Ride on!
M
Maximilian L.
Rating: 5 out of 5
following a purchase from 20/04/2025
Simply awesome! 👌🏿
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Response from Evolve Europe
Thank you Maximilian! Enjoy!
N
nicolas D.
Rating: 5 out of 5
following a purchase from 18/04/2025
👌
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Response from Evolve Europe
Thank you!
L
Louis V.
Rating: 5 out of 5
following a purchase from 13/04/2025
At the top
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Response from Evolve Europe
Perfect! Good ride!
D
Douglas H.
Rating: 5 out of 5
following a purchase from 10/04/2025
Top service! Fast, uncomplicated, and reliable.
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Response from Evolve Europe
Thank you very much! We are very pleased that you are satisfied with our fast, uncomplicated, and reliable service. See you soon!
D
David M.
Rating: 5 out of 5
following a purchase from 09/04/2025
Very responsive and understanding customer service. I recommend Evolve, excellent product.
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Response from Evolve Europe
Thank you David, the whole team is here for you if needed! Enjoy your ride!
F
Frédéric G.
Rating: 5 out of 5
following a purchase from 10/04/2025
Top team and very responsive
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Response from Evolve Europe
Thank you Frédéric for your feedback, we remain available if needed! See you soon!
I
Izampela S.
Rating: 5 out of 5
following a purchase from 07/04/2025
Great
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Response from Evolve Europe
Thank you
N
Nuno L.
Rating: 5 out of 5
following a purchase from 31/03/2025
I ordered the Evolve backpack which arrived super fast and the quality of the backpack and functionality are really good. The attention to detail and price make it a very good investment .
Response from Evolve Europe
Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the Evolve backpack — both for its quality and how quickly it reached you. We agree that its thoughtful design and price make it a smart choice. Enjoy using it!
G
Georges W.
Rating: 5 out of 5
following a purchase from 23/03/2025
Super gear that feels great and has a good battery.
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Response from Evolve Europe
Thank you Georges for your feedback, it's a pleasure to read!
F
Fabien V.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very professional and available team, fortunately you are always there, nice and good advice at all levels.
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Response from Evolve Europe
Thank you very much for your message Fabio, it makes us really happy! We are really glad to be able to support you and to see that you appreciate our availability and our advice. We are here for you, always with a smile and the same energy. See you very soon!
V
Vincent H.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very professional, was able to meet my expectations.
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Response from Evolve Europe
Thank you Vincent for your feedback...
S
Sergio G.
Rating: 5 out of 5
following a purchase from 11/03/2025
Everything is fine, no surprises.
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Response from Evolve Europe
Thank you Sergio!
F
Frank L.
Rating: 5 out of 5
following a purchase from 08/03/2025
Sure, Evolve is a top shop. I've had the GTR and GTR2 for years now. I've already driven over 3000 kilometers without any problems.
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Response from Evolve Europe
Thank you very much for your feedback! We are very pleased to hear that you have been loyal to Evolve for years and that your GTR and GTR2 have accompanied you for over 3000 kilometers without any issues. We wish you many more great rides!
O
Olivier M.
Rating: 5 out of 5
following a purchase from 07/03/2025
Super fast delivery: board ordered on Friday and received on Monday. Smooth and really helpful email exchanges with support.
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Response from Evolve Europe
Thank you very much Olivier for your feedback! We are delighted that your experience met your expectations, both in terms of delivery speed and the support from our team. Enjoy your ride!
G
Günter H.
Rating: 5 out of 5
following a purchase from 04/03/2025
Everything is great
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Response from Evolve Europe
Perfect
D
david L.
Rating: 5 out of 5
following a purchase from 26/02/2025
Perfect! Perfect product and fast delivery
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Response from Evolve Europe
Thanks David for your feedback! Have a good ride!
F
florian L.
Rating: 5 out of 5
following a purchase from 11/11/2024
super efficient, good advice, listens, and great products! Thank you so much!
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Response from Evolve Europe
Thank you Florian for your feedback! We're delighted you're satisfied, and the team is always ready to listen if you need us to... Have a good ride!
A
Anton K.
Rating: 5 out of 5
following a purchase from 23/02/2025
Best service, again and again.
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Response from Evolve Europe
Thank you for your feedback!
R
Rafael B.
Rating: 2 out of 5
following a purchase from 18/02/2025
First sent the wrong parts, then told them about issues, made me buy something extra that didn’t stop the issue, then they sent the right parts, but in broken packages.
Response from Evolve Europe
Hi Rafael, our customer service team has been waiting for your response on this matter since the end of February. You can contact our workshop manager by email at [email protected].
P
Petra V.
Rating: 5 out of 5
following a purchase from 11/02/2025
Everything is perfect!
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Response from Evolve Europe
Thanks Petra for your feedback!
C
Cedric R.
Rating: 5 out of 5
following a purchase from 12/02/2025
Perfect!
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Response from Evolve Europe
Thank you, we're delighted for you!
Y
Yohann L.
Rating: 5 out of 5
following a purchase from 08/02/2025
Order smoothly and quickly. I appreciate the responsiveness.
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Response from Evolve Europe
Thank you Yohann for your positive feedback. We pride ourselves on providing fast, efficient service. We look forward to seeing you again soon.
J
Julia R.
Rating: 5 out of 5
following a purchase from 24/01/2025
Perfect Service. Thanks a lot!
Response from Evolve Europe
Thank you so much for your kind feedback Julia! We're delighted that our service met your expectations. Feel free to reach out if you ever need anything. See you soon!
J
Jérôme G.
Rating: 5 out of 5
following a purchase from 21/01/2025
Top service 👍
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Response from Evolve Europe
Customer service is a priority at Evolve Europe, and we're delighted you're satisfied. See you soon!
M
Marián G.
Rating: 5 out of 5
following a purchase from 12/01/2025
The order arrived fine. They packed a free gift, which I am very happy about, thank you ! :)
Response from Evolve Europe
Thank you for your feedback! We're glad your order arrived safely and that you enjoyed the free gift. See you soon!
M
Michael Z.
Rating: 5 out of 5
following a purchase from 10/01/2025
trouble-free processing
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Response from Evolve Europe
Thanks Michael for your feedback!
D
didier S.
Rating: 5 out of 5
following a purchase from 06/01/2025
comforme product , fast delivery
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Response from Evolve Europe
Thank you for your feedback. We are delighted that the product suits you and that the delivery was fast. We hope to see you soon.
G
Gianni B.
Rating: 5 out of 5
following a purchase from 02/01/2025
All perfect
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Response from Evolve Europe
Thank you so much for your feedback!
C
charlelie C.
Rating: 5 out of 5
following a purchase from 08/01/2025
Top notch, nothing to complain about. Keep up the good work.
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Response from Evolve Europe
Thank you for your feedback. We are delighted with your satisfaction and will continue to do our utmost to offer you the best. We hope to see you soon.
J
Jean-Yves D.
Rating: 5 out of 5
following a purchase from 05/01/2025
I really appreciate the whole evolve europ team.
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Response from Evolve Europe
Thank you for your message. The entire Evolve Europe team appreciates your support and remains at your disposal. Have a good ride and see you soon.
M
martin S.
Rating: 5 out of 5
following a purchase from 03/10/2024
Perfect, thank you.
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Response from Evolve Europe
Thanks for your feedback. Have a good ride and see you soon!
A
Alexandre D.
Rating: 5 out of 5
following a purchase from 01/12/2024
Great product. Smooth shipping. I'm waiting to see the after-sales service because of minor problems (display problem on remote control and engine overheating).
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Response from Evolve Europe
Thank you for your feedback. We are delighted that you liked the product and that the shipment went well. If you have any problems, our after-sales service will do its utmost to resolve them quickly.
Y
Yannick F.
Rating: 5 out of 5
following a purchase from 25/11/2024
Top🤙
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Response from Evolve Europe
Thanks for your feedback. Have a good ride!
T
Thomas F.
Rating: 5 out of 5
following a purchase from 21/11/2024
What excellent news that evospirit is taking over evolve. Their new range made me take the plunge and switch from switcherhp v2 to diablo bamboo. The difference is incredible quality performance silent carving comfort the diablo goes absolutely everywhere the corsa mode is ultra violent. Enormous range - I'm 90kg and with a strong ride and lots of hills, I can do over 40km. A top-notch service and support team, despite being overworked. Only small regret: no cruise control and still no ip index, but maybe that'll come one day. Bravo, it's great to have parts and service available quickly. Incredible machine
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Response from Evolve Europe
Thank you for your enthusiastic feedback and your confidence in Evo-Spirit. Switching from the Switcher HP V2 to the Diablo Bamboo is a real leap in performance, and we're delighted that you feel the full difference in terms of quality, comfort and power. We take note of your comments on the cruise control and IP rating, and will continue to innovate. Many thanks for your appreciation of our team and our after-sales service. Enjoy your ride!
S
SEBASTIEN A.
Rating: 5 out of 5
following a purchase from 15/11/2024
Very happy with my purchase. Contact by phone or email, quick answers. Top team. I recommend
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Response from Evolve Europe
Thank you for your positive feedback. We are delighted that you are satisfied with your purchase and our service. We appreciate your recommendation. Enjoy your ride!
A
Audouin D.
Rating: 3 out of 5
following a purchase from 01/11/2024
The "Europe" team is to be avoided. Completely incompetent... Fortunately, Team France is there to make up for it. Many thanks to you all.
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Response from Evolve Europe
Hello Audouin,
Thanks for the feedback, the French team has just taken over management of Evolve in Europe.
Bon ride.
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