We are delighted with your satisfaction. We hope to see you soon!
D
David M.
Rating: 5 out of 5
following a purchase from 29/07/2024
Very efficient and fast
Translated reviews
Response from Evolve Europe
I'm glad you were satisfied with our service. We hope to see you soon!
E
Eric B.
Rating: 2 out of 5
following a purchase from 21/07/2024
I thought I ordered a gtx bamboo charger and the order switched to a headen charger without me having a choice. There's no more gtx gear on line.
Translated reviews
Response from Evolve Europe
Thank you for your feedback. Sorry for the confusion with your order. If you need a specific charger or an alternative solution, please do not hesitate to contact our customer service department, they will be able to help you.
P
Pierre V.
Rating: 5 out of 5
following a purchase from 20/07/2024
Ordered two belts and received them very quickly. Thank you very much!
Translated reviews
Response from Evolve Europe
Thank you for your feedback. I'm glad the delivery was quick.
F
Franck S.
Rating: 5 out of 5
following a purchase from 11/07/2024
Very friendly welcome. Very good service. Very satisfied with my order. For information, I had taken Chronopost delivery, the carrier had not met the deadline, so ride evolve reimbursed me the delivery costs 👍👍👍
Translated reviews
Response from Evolve Europe
Thank you for your feedback. It's always nice to know that the welcome and service were up to scratch.
D
David N.
Rating: 5 out of 5
following a purchase from 11/07/2024
Good
Translated reviews
Response from Evolve Europe
Thanks for your feedback!
M
Maxime P.
Rating: 5 out of 5
following a purchase from 02/07/2024
High-quality products. Order sent very quickly.
Translated reviews
Response from Evolve Europe
Thank you very much for your feedback. We are delighted that the quality of our products and the speed of shipment met your expectations. We look forward to seeing you again soon.
W
Wouter S.
Rating: 5 out of 5
following a purchase from 07/06/2024
Great shop and service!
Translated reviews
Response from Evolve Europe
Thank you for your kind words. We're glad you had a great experience with our shop and service. Looking forward to seeing you again!
S
Sampun S.
Rating: 5 out of 5
following a purchase from 16/05/2024
Very hoog
Translated reviews
Response from Evolve Europe
Thank you for your feedback.
D
David G.
Rating: 5 out of 5
following a purchase from 15/05/2024
Super-responsive after-sales service!
Translated reviews
Response from Evolve Europe
Thank you for your feedback! We're glad we could help you quickly. Please don't hesitate if you need anything.
M
Michel K.
Rating: 5 out of 5
following a purchase from 16/05/2024
Very good service
Translated reviews
Response from Evolve Europe
Thank you for your positive feedback! We are delighted that our service has met your expectations. We hope to see you soon.
M
Mickael B.
Rating: 5 out of 5
following a purchase from 08/05/2024
Order received quickly. An out-of-stock condition on the belts, a solution is proposed and a fast shipment in staggered. I recommend it!
Translated reviews
Response from Evolve Europe
Thank you for your feedback. We're delighted that your order arrived quickly and that the proposed solution suited you. We hope to see you soon!
O
Ouzal R.
Rating: 5 out of 5
following a purchase from 10/05/2024
Perfect material and service, fast delivery, I recommend
Translated reviews
Response from Evolve Europe
Thank you for your feedback. We are delighted that you are satisfied with the equipment and service. We hope to see you soon.
D
Damien R.
Rating: 5 out of 5
following a purchase from 07/04/2024
Trustworthy site, don't hesitate.
Translated reviews
Response from Evolve Europe
Thank you for your confidence. We are delighted to satisfy you. We hope to see you soon.
J
Jerome C.
Rating: 5 out of 5
following a purchase from 28/04/2024
On time!!! Perfect!
Translated reviews
Response from Evolve Europe
Thank you for your feedback. We are delighted that the delivery was on time.
G
Guillaume A.
Rating: 5 out of 5
following a purchase from 22/04/2024
Thank you very much! Professional and responsive after-sales service, urgent shipment of a belt for the rider and good advice on tire selection. Just perfect!
Translated reviews
Response from Evolve Europe
Thank you for your feedback. We are delighted that you were satisfied with our service and advice. Have a good ride.
L
Lionel G.
Rating: 5 out of 5
following a purchase from 15/04/2024
Super service
Translated reviews
Response from Evolve Europe
Thanks for your feedback...
F
Falk M.
Rating: 1 out of 5
following a purchase from 10/04/2024
Twice now I bought motors for some version of a bamboo GT (which I purchased used two years ago without manual or specs; one motor is stuttering/failing now). The ordered motors seem in good state. However, I cannot test them. It is unclear which motor belongs to which series! Webshop images are not accurate. I first got the big ones (3000W), thought more power is nice, I'll tape them on somehow. Yet the cable contacts do not match (different plug). Another attempt (1500W), certainly the match for my model, yet the cable contacts match neither. This is totally disappointing. I would expect accurate images on the shop website, and model numbers / specs on the motors themselves. I am hesitant to try the 1200 ones. Acknowledged: I did not contact sales or applied for return; presumably they would have been friendly and helpful. France is too far for me, I had trouble with receiving the GLS packages (GLS sucks in my area) and I'd find reimbursements annoying. I wouldn't rant, but then they annoy me with review requests. Here you are.
Translated reviews
Response from Evolve Europe
Our after-sales service is available from Monday to Friday, from 9:00 AM to 5:00 PM. Feel free to contact us if needed. [email protected]
P
Pierre S.
Rating: 5 out of 5
following a purchase from 08/04/2024
Super customer service on the phone, responsive and well informed about the product. Fast and accurate delivery
Translated reviews
Response from Evolve Europe
Thank you for your feedback. We are delighted that our after-sales service met your expectations and that your order went smoothly. Enjoy your ride!
O
Ostermann M.
Rating: 5 out of 5
following a purchase from 05/04/2024
Very professional, good care and fast
Translated reviews
Response from Evolve Europe
Thank you for your feedback. We are delighted that our service has satisfied you. We hope to see you soon!
F
Form A.
Rating: 5 out of 5
following a purchase from 05/04/2024
Top team, very good after-sales service, great communication, very professional.
Translated reviews
Response from Evolve Europe
Thank you for your feedback. We are delighted that our team and our after-sales service have satisfied you. See you soon and enjoy your ride!
E
elie G.
Rating: 5 out of 5
following a purchase from 27/03/2024
Very good service
Translated reviews
Response from Evolve Europe
Thanks for the comment!
L
Lukasz J.
Rating: 5 out of 5
following a purchase from 07/03/2024
👍
Translated reviews
Response from Evolve Europe
Merci !
F
Frederic C.
Rating: 5 out of 5
following a purchase from 05/03/2024
One order, one receipt, Normal.
Translated reviews
Response from Evolve Europe
Thank you for your feedback. We remain at your disposal if needed. Have a good ride!
F
Faiz H.
Rating: 5 out of 5
following a purchase from 15/03/2024
Top-notch customer service.
Translated reviews
Response from Evolve Europe
Merci Faiz!
Account suspended
This trust certificate is no longer available.
We use cookies for audience measurement and improving user experience.
English 