Customer reviews of Evolve Europe

Trust Attestation
9,0 /10
Overall rating: 9,0 out of 10
Based on 165 published reviews
5 130 79% 4 11 7% 3 9 5% 2 5 3% 1 10 6%

Reviews 1 and 5 stars

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D
David N.
Rating: 5 out of 5
following a purchase from 11/07/2024
Good
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Response from Evolve Europe
Thanks for your feedback!
M
Maxime P.
Rating: 5 out of 5
following a purchase from 02/07/2024
High-quality products. Order sent very quickly.
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Response from Evolve Europe
Thank you very much for your feedback. We are delighted that the quality of our products and the speed of shipment met your expectations. We look forward to seeing you again soon.
W
Wouter S.
Rating: 5 out of 5
following a purchase from 07/06/2024
Great shop and service!
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Response from Evolve Europe
Thank you for your kind words. We're glad you had a great experience with our shop and service. Looking forward to seeing you again!
S
Sampun S.
Rating: 5 out of 5
following a purchase from 16/05/2024
Very hoog
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Response from Evolve Europe
Thank you for your feedback.
D
David G.
Rating: 5 out of 5
following a purchase from 15/05/2024
Super-responsive after-sales service!
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Response from Evolve Europe
Thank you for your feedback! We're glad we could help you quickly. Please don't hesitate if you need anything.
M
Michel K.
Rating: 5 out of 5
following a purchase from 16/05/2024
Very good service
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Response from Evolve Europe
Thank you for your positive feedback! We are delighted that our service has met your expectations. We hope to see you soon.
M
Mickael B.
Rating: 5 out of 5
following a purchase from 08/05/2024
Order received quickly. An out-of-stock condition on the belts, a solution is proposed and a fast shipment in staggered. I recommend it!
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Response from Evolve Europe
Thank you for your feedback. We're delighted that your order arrived quickly and that the proposed solution suited you. We hope to see you soon!
O
Ouzal R.
Rating: 5 out of 5
following a purchase from 10/05/2024
Perfect material and service, fast delivery, I recommend
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Response from Evolve Europe
Thank you for your feedback. We are delighted that you are satisfied with the equipment and service. We hope to see you soon.
D
Damien R.
Rating: 5 out of 5
following a purchase from 07/04/2024
Trustworthy site, don't hesitate.
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Response from Evolve Europe
Thank you for your confidence. We are delighted to satisfy you. We hope to see you soon.
J
Jerome C.
Rating: 5 out of 5
following a purchase from 28/04/2024
On time!!! Perfect!
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Response from Evolve Europe
Thank you for your feedback. We are delighted that the delivery was on time.
G
Guillaume A.
Rating: 5 out of 5
following a purchase from 22/04/2024
Thank you very much! Professional and responsive after-sales service, urgent shipment of a belt for the rider and good advice on tire selection. Just perfect!
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Response from Evolve Europe
Thank you for your feedback. We are delighted that you were satisfied with our service and advice. Have a good ride.
L
Lionel G.
Rating: 5 out of 5
following a purchase from 15/04/2024
Super service
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Response from Evolve Europe
Thanks for your feedback...
F
Falk M.
Rating: 1 out of 5
following a purchase from 10/04/2024
Twice now I bought motors for some version of a bamboo GT (which I purchased used two years ago without manual or specs; one motor is stuttering/failing now). The ordered motors seem in good state. However, I cannot test them. It is unclear which motor belongs to which series! Webshop images are not accurate. I first got the big ones (3000W), thought more power is nice, I'll tape them on somehow. Yet the cable contacts do not match (different plug). Another attempt (1500W), certainly the match for my model, yet the cable contacts match neither. This is totally disappointing. I would expect accurate images on the shop website, and model numbers / specs on the motors themselves. I am hesitant to try the 1200 ones. Acknowledged: I did not contact sales or applied for return; presumably they would have been friendly and helpful. France is too far for me, I had trouble with receiving the GLS packages (GLS sucks in my area) and I'd find reimbursements annoying. I wouldn't rant, but then they annoy me with review requests. Here you are.
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Response from Evolve Europe
Our after-sales service is available from Monday to Friday, from 9:00 AM to 5:00 PM. Feel free to contact us if needed.
[email protected]
P
Pierre S.
Rating: 5 out of 5
following a purchase from 08/04/2024
Super customer service on the phone, responsive and well informed about the product. Fast and accurate delivery
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Response from Evolve Europe
Thank you for your feedback. We are delighted that our after-sales service met your expectations and that your order went smoothly. Enjoy your ride!
O
Ostermann M.
Rating: 5 out of 5
following a purchase from 05/04/2024
Very professional, good care and fast
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Response from Evolve Europe
Thank you for your feedback. We are delighted that our service has satisfied you. We hope to see you soon!
F
Form A.
Rating: 5 out of 5
following a purchase from 05/04/2024
Top team, very good after-sales service, great communication, very professional.
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Response from Evolve Europe
Thank you for your feedback. We are delighted that our team and our after-sales service have satisfied you. See you soon and enjoy your ride!
E
elie G.
Rating: 5 out of 5
following a purchase from 27/03/2024
Very good service
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Response from Evolve Europe
Thanks for the comment!
L
Lukasz J.
Rating: 5 out of 5
following a purchase from 07/03/2024
👍
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Response from Evolve Europe
Merci !
F
Frederic C.
Rating: 5 out of 5
following a purchase from 05/03/2024
One order, one receipt, Normal.
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Response from Evolve Europe
Thank you for your feedback. We remain at your disposal if needed. Have a good ride!
F
Faiz H.
Rating: 5 out of 5
following a purchase from 15/03/2024
Top-notch customer service.
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Response from Evolve Europe
Merci Faiz!

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