Customer reviews of Evolve Europe

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9,0 /10
Overall rating: 9,0 out of 10
Based on 165 published reviews
5 130 79% 4 11 7% 3 9 5% 2 5 3% 1 10 6%

3 star reviews

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J
Jeremy L.
Rating: 3 out of 5
following a purchase from 20/03/2026
Everything arrived on time, but I would have preferred better shipping packaging. I ordered two new motors with a value of about 280€. They were only wrapped in a single layer of bubble wrap. The box was also very thin and arrived heavily damaged. Fortunately, I was still unable to find any damage to the motors.
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Daniel L.
Rating: 3 out of 5
following a purchase from 12/03/2026
The only shipping method is express and it does not arrive in the self-specified time. A further option would be better.
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Jerome C.
Rating: 3 out of 5
following a purchase from 11/09/2025
Being able to have the French language would help to better understand the technical commands, especially the screws which are poorly explained..!!! And I can't manage to order certain screws or bolts like for the trucks.!!! Thank you
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Response from Evolve Europe
Hello Jerome,

Thank you for your feedback and your suggestions. Please feel free to contact us directly for any assistance regarding your requests.

Best regards,
The Evolve Europe team
T
Tobias F.
Rating: 3 out of 5
following a purchase from 22/08/2025
The shipping is outrageously expensive, but I was dependent on the motor since they are known to often break on your GTR boards.
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Jean-Jacques D.
Rating: 3 out of 5
following a purchase from 03/08/2025
really expensive product on the other hand and not everything is always available on the other hand very good after-sales service
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Response from Evolve Europe
Thank you Jean-Jacques for taking the time to leave your review. We are glad that you appreciated our after-sales service. We also take note of your comments regarding the prices and availability of products, and we will continue to work to improve these aspects. Your feedback is valuable to us.

Have a good ride!
The Evolve Europe team
T
Thomas F.
Rating: 3 out of 5
following a purchase from 26/07/2025
Support only reacts sluggishly.
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Response from Evolve Europe
Good day Thomas,
In response to your message from Friday, we already replied to you on Monday, as our service is closed on Saturday and Sunday. Since our response, we have not received any feedback from you.
If necessary, we invite you to contact our customer service again – our team is happy to answer your inquiry.

The Evolve Europe Team
M
michal I.
Rating: 3 out of 5
following a purchase from 12/05/2025
Too bad I ordered pivot cups but it wasn't in the package. Supposedly a stock error. Otherwise, everything else is fine, as I ordered.
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Response from Evolve Europe
Thank you for your feedback, Michal! During your order, we specified the delivery time. Unless we made a mistake, we are still waiting for your response; whether you want a refund or delivery upon receipt of the product. See you soon!
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Audouin D.
Rating: 3 out of 5
following a purchase from 01/11/2024
The "Europe" team is to be avoided. Completely incompetent... Fortunately, Team France is there to make up for it. Many thanks to you all.
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Response from Evolve Europe
Hello Audouin,
Thanks for the feedback, the French team has just taken over management of Evolve in Europe.
Bon ride.
G
Guillaume S.
Rating: 3 out of 5
following a purchase from 11/03/2024
At the top
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Response from Evolve Europe
Hello Guillaume,
Thanks for the "top" comment, but why a rating of 3 and not 5? ;)

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