English 
S
Rating: 4 out of 5
Delivery worked well, shipping costs to Germany a bit high
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Customer reviews of Evolve Europe
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9,0
/10
Overall rating: 9,0 out of 10
Based on 165 published reviews
4 star reviews
Reset filtersS
Rating: 4 out of 5
I returned the item because it doesn't fit. Waiting for a replacement delivery.
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S
Rating: 4 out of 5
my phone number was not passed along, and they kept my order in the shipping center at my location with no information about the missing phone number. a few days later i went to check and they redirected it to me with no issue but it was unsettling being on the edge wondering if im going to ever receive my order.
Response from Evolve Europe
Hi Sahak,
Thank you for your feedback and for rating us 4 out of 5. We sincerely apologize for the inconvenience you experienced due to the missing phone number and the uncertainty regarding your order. We are glad to hear that it was ultimately resolved without issue, but we understand how unsettling that can be. Your experience is important to us, and we will work to improve our communication in the future. Thank you for bringing this to our attention.
Best regards,
The Evolve Europe Team
Thank you for your feedback and for rating us 4 out of 5. We sincerely apologize for the inconvenience you experienced due to the missing phone number and the uncertainty regarding your order. We are glad to hear that it was ultimately resolved without issue, but we understand how unsettling that can be. Your experience is important to us, and we will work to improve our communication in the future. Thank you for bringing this to our attention.
Best regards,
The Evolve Europe Team
B
Rating: 4 out of 5
Everything was fine with delivery, but, u shoud mention that Light holder was 3D printer, and badly printed, If i mene i would print it myself instead of buying bad printed one
Response from Evolve Europe
Thank you for your feedback! We're glad the delivery went smoothly.
We’ve passed your comment on to our team.
We’ve passed your comment on to our team.
A
Rating: 4 out of 5
It took time to receive my entire order due to delivery issues, but in the end, it's all good.
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Response from Evolve Europe
Thank you Aurélien for your feedback! The whole team is sensitive to the satisfaction of our riders and is doing everything possible to facilitate delivery with our carriers. Happy riding!
A
Rating: 4 out of 5
Package received well 👍
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Response from Evolve Europe
Thank you Anne for your feedback! Have a good ride!
A
Rating: 4 out of 5
The Hedean was better then Diablo
Response from Evolve Europe
Unless we're mistaken, you're riding a Renegade Diablo with mountain board trucks.
The Diablo Bamboo and Diablo Carbon models are much more similar to the Hadean.
If you want to experience the feel of the Hadean, we invite you to try a Diablo Bamboo or Carbon model.
The whole team is at your disposal if needed via email at [email protected].
The Diablo Bamboo and Diablo Carbon models are much more similar to the Hadean.
If you want to experience the feel of the Hadean, we invite you to try a Diablo Bamboo or Carbon model.
The whole team is at your disposal if needed via email at [email protected].
J
Rating: 4 out of 5
Good goods, but swapping one item for another that cannot be delivered is not acceptable. Choosing GLS as a supplier is not acceptable! Over 4 weeks delivery time and then you still have to pick it up at the parcel store even though you have issued a drop-off authorization. Sorry Evolve, you're ruining your good name!
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Response from Evolve Europe
We invite you to contact our customer service by e-mail at [email protected].
Your satisfaction is very important to us.
Your satisfaction is very important to us.
J
Rating: 4 out of 5
Question before purchase: answer. Question after purchase: no answer... the board is incredible, nothing to say about that. On the other hand, there's no Evolve sleeve inside as I've seen on unboxings on the net (just boxes) and no goodies (t-shirt or cap, for example...).
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Response from Evolve Europe
Thank you for your feedback. We are delighted that you are completely satisfied with the board. Concerning the follow-up after purchase, we apologize if your message remained unanswered and we remain at your disposal for any question. Accessories and goodies may vary from batch to batch. Please do not hesitate to contact us directly if you have any questions. Enjoy your ride!
F
Rating: 4 out of 5
Fast delivery but long availability.
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Response from Evolve Europe
Thank you for your feedback. We do our best to ensure fast delivery, and we are also working to improve the availability of our products.
A
Rating: 4 out of 5
the price is high but it's worth it. Great product, a pleasure to ride.
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Response from Evolve Europe
Thank you for your feedback. The quality and performance are there for an optimal riding experience. See you soon!
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