English 
Français 
A
Rating: 5 out of 5
Pleasant site, intuitive navigation, order received quickly. Shipping costs seem a little high.
Translated reviews
Customer reviews of Rouchette
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 137 published reviews
Summary of reviews
Rouchette delivers consistently reliable products with notable quality and comfort, including clogs that are easy to clean and well-suited for wide feet, plus models described as light and practical for garden use. Customers repeatedly highlight fast, smooth delivery and orders arriving as described, with several noting quick processing and accurate product conformity. The customer service and packaging are portrayed positively, with attentive follow-up and satisfactory handling of returns where relevant, and many buyers express strong satisfaction and willingness to repurchase or recommend the brand. The range includes French-made options, recycled materials, and durable finishes, with several reviews mentioning favorable price value and encouragement to explore a children’s line in the future.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Shipping was very fast. The product is well made but unfortunately too big. John should have bought one size smaller.
Translated reviews
A
Rating: 5 out of 5
reliable delivery and service, product quality in line with my expectations
Translated reviews
A
Rating: 5 out of 5
Fast shipping
Translated reviews
A
Rating: 5 out of 5
user-friendly site
Translated reviews
A
Rating: 5 out of 5
Not very pleasant on a smartphone, but okay.
Translated reviews
A
Rating: 5 out of 5
Excellent products, I highly recommend. Fast delivery, attentive to customer needs.
Translated reviews
A
Rating: 4 out of 5
Molt be
Translated reviews
A
Rating: 5 out of 5
Fast, clear site. Only slight snag: with my "39 fillette" I can't choose from the men's collection, which only starts at size 40.
Translated reviews
A
Rating: 5 out of 5
Very good telephone reception, item conforms to the description and fast delivery. Would recommend.
Translated reviews
A
Rating: 5 out of 5
Ich bin sehr zufrieden. Versand aus Frankreich hat sehr gut geklappt.
Translated reviews
A
Rating: 5 out of 5
Everything is perfect: the order, the follow-up, the quality of the product.
Translated reviews
A
Rating: 5 out of 5
Easy to use
Translated reviews
A
Rating: 5 out of 5
Top speed efficiency good explanations by tel
Translated reviews
A
Rating: 5 out of 5
Fast delivery Very comfortable product
Translated reviews
A
Rating: 5 out of 5
Very good process between order and delivery, impeccable, fast and the product corresponds to the description!
Translated reviews
A
Rating: 5 out of 5
Just the long waiting time between the presentation of the new Goji boots and the sale date. Very good contact service, quick response to my e-mails.
Translated reviews
A
Rating: 5 out of 5
The product meets the description, fast and efficient delivery.
Translated reviews
A
Rating: 5 out of 5
Nothing to say
Translated reviews
A
Rating: 5 out of 5
Abcd
Translated reviews
A
Rating: 5 out of 5
Product meets my expectations. Seems to be of very good quality. Fast delivery!
Translated reviews
A
Rating: 5 out of 5
Very satisfied with the site, the order and the delivery. Thank you very much.
Translated reviews
A
Rating: 4 out of 5
Sehr übersichtliche Seite. Leider keine paypal-Zahlung möglich.
Translated reviews
A
Rating: 4 out of 5
Fast, efficient, perfect
Translated reviews
A
Rating: 5 out of 5
fine
Translated reviews
A
Rating: 2 out of 5
The information on the website concerning the item is misleading. In essence:"the clogs are large and we advise you to take the size below your usual size" which led me to choose the wrong size. The problem was that I had to pay for the return shipping costs for the exchange, which significantly increased the price of the clogs! Of course, I complained about this inconsistency and all I was offered was a refund of the shipping costs on a future purchase! I'm really not satisfied. There will be no next purchase.
Translated reviews
Response from Rouchette
Hello, we are sorry to read that you were not satisfied with this experience. You were right to contact our customer service department to give us your feedback. This model does run a little large, so we recommend that you take the next size up. There's also our size guide to help you in your choice, we do our utmost to guide you during your purchase. As mentioned in our FAQ, you are responsible for return shipping costs. We've taken care of the shipping costs for the new size and, as you said, we've offered to take care of the shipping costs for your next purchase. If you have any further questions or requests, please do not hesitate to contact our customer service department. We will do our utmost to meet your expectations and hope that our product will convince you to place your trust in our brand.
A
Rating: 4 out of 5
no problem
Translated reviews
A
Rating: 5 out of 5
Quality products made in France!
Translated reviews
A
Rating: 4 out of 5
Easy navigation on the website, fast order processing and delivery, good quality and conformity of the product delivered.
Translated reviews
A
Rating: 5 out of 5
order received promptly
Translated reviews
A
Rating: 5 out of 5
Fast delivery
Translated reviews
A
Rating: 5 out of 5
impeccable, responsive service
Translated reviews
A
Rating: 5 out of 5
Fast and reliable
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Tip top
Translated reviews
A
Rating: 5 out of 5
easy and user-friendly
Translated reviews
A
Rating: 5 out of 5
Simple navigation, fast letterbox delivery (2 days after order)
Translated reviews
A
Rating: 5 out of 5
satisfactory site, many models and colors
Translated reviews
A
Rating: 4 out of 5
I am satisfied ..good
Translated reviews
A
Rating: 5 out of 5
fast delivery and conforms to order
Translated reviews