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A
Rating: 3 out of 5
Die Produkte sind gut, der Versand ging schnell aber ist nach Deutschland völlig überteuert. Werde hier nicht noch einmal bestellen.
Customer reviews of RSRC
Trust Attestation
9,9
/10
Overall rating: 9,9 out of 10
Based on 2 804 published reviews
Summary of reviews
The online store RSRC is recognized for its exceptional product quality, with numerous reviews highlighting reliable and effective items, such as the praised electric screwdriver. Customers express high satisfaction with the fast and well-packaged delivery service, often receiving their orders in a very short time. The store's customer service stands out as highly professional and responsive, providing valuable advice through email and ensuring a smooth order processing experience.
Reviews 1 and 3 stars
Reset filtersF
Rating: 1 out of 5
Very disappointing
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Response from RSRC
Hello sir,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our service did not meet your expectations. Your feedback is valuable and helps us improve our services.
Best regards,
The RSRC team
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our service did not meet your expectations. Your feedback is valuable and helps us improve our services.
Best regards,
The RSRC team
A
Rating: 3 out of 5
Long delivery time
D
Rating: 3 out of 5
Bjr rsrc I am delighted with my transponder nothing to say just the delay for us belge a taste too long really that it problem more than 5jour Cordialement delattre frederic
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Response from RSRC
Hello
We apologize if the delivery method "lettre suivie" to Belgium was not as fast as our services. But does our work really deserve 3 out of 5 stars?
See you soon
We apologize if the delivery method "lettre suivie" to Belgium was not as fast as our services. But does our work really deserve 3 out of 5 stars?
See you soon
J
Rating: 3 out of 5
Fine, but the sticker board was folded at 90° in the parcel and therefore creased.
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E
Rating: 3 out of 5
wrong battery. and have not received another one yet.
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P
Rating: 1 out of 5
Tro de taxe
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Response from RSRC
Hello
Thank you for your feedback! However, we respect the laws and the customs is to be paid in Guadeloupe, that is independent of our will and the note given does not reflect our services but those of the customs...
Thank you for your feedback! However, we respect the laws and the customs is to be paid in Guadeloupe, that is independent of our will and the note given does not reflect our services but those of the customs...
G
Rating: 1 out of 5
Fast delivery but the product is not of good quality
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Response from RSRC
Hello
What is your problem with this product?
What is your problem with this product?
J
Rating: 3 out of 5
Slow delivery.
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O
Rating: 3 out of 5
Owner of a B3.2 and B4, the options and parts catalog for the latest Team ASSOCIATED model is correct, but for the B3.2 you can forget about the site. Three-day delivery is too long for the price.
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S
Rating: 1 out of 5
Very disappointed because the programmer doesn't work on konnect even though you told me it did. After having taken 1 which was out of stock I waited a long time for another one which is useless. What's more, for 3 euros you refused to give me a sales gesture. BAD SITE BAD SELLER. I DON'T ADVISE.
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Response from RSRC
Hello We had received this answer from the manufacturer Konect itself. As the 2 programming boxes are identical apart from the design, we are the first to be surprised. Are you sure you have a Konect drive? Have you contacted our customer service for a return and refund? I can't find any trace before your negative review, although we are obviously inclined to do so. We look forward to hearing from you.
J
Rating: 1 out of 5
Site anti ergonomic ... responsible certain that I'm the only one to complain ... minorities are always right !!!
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Response from RSRC
Hello Thank you for taking the time to leave your review! We've already spoken by phone and we understand your concern. We do our utmost to improve the ergonomics of our services on a daily basis. However, it seems that you were able to place your order and receive it on time as planned. See you soon on rsrc.biz! Have a nice day!
V
Rating: 1 out of 5
Not satisfied, delivery indicated 48hrs delivery and its been a week and its still not left the shipping depot.Would it be possible for it to be returned and resent using a different courier?
Response from RSRC
Hello As said several times, the box has been shipped and it is now stuck in customs. all the documents have been sent and we are now facing customs delays. There is not much more we can do for you sorry. Thank you for revising your review and addressing this note to the customs service... :-)
A
Rating: 3 out of 5
You can't right-click to open a link in a new tab, and so keep the main page of your search to have all the products you're interested in in a new tab.
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Response from RSRC
Hello Indeed, this feature has been removed from our site due to the numerous thefts of texts and images by our unscrupulous competitors... However, you can use the keyboard shortcuts to open the desired page in a new tab: for mac: ⌘ + left mouse click for windows: Ctrl + left mouse click Hoping to answer your concern ;-) Have a nice day!
A
Rating: 1 out of 5
The bottle does not close, so it was emptied in the parcel. I do not recommend it.
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Response from RSRC
Hello We apologize for this inconvenience, which is our first return of this kind. We are proceeding today with a new free shipment to compensate for this loss. Thank you very much! See you soon!
A
Rating: 3 out of 5
Problem my order is missing a ref I've sent an email I'm still waiting for a reply
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Response from RSRC
Hello We apologize for this exceptional situation. Unfortunately, we have not received any e-mail from you. You can contact us at any time by phone so that we can resolve the situation.
A
Rating: 3 out of 5
I can only give my delivery an average mark. For two reasons. 1) Replacement of a product ordered by another. 2) Delivery in a different relay point than the one chosen.
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Response from RSRC
Hello Thank you for taking the time to give us your opinion! It's a bit much, but we had agreed together by phone to change the product to save you time on delivery, with a more expensive product to boot :-) As for the change of delivery point, we don't understand your comment, as the point selected when validating your order is indeed /"Servez-vous/" in Melun, the point to which your parcel was delivered...Hoping to see you soon on rsrc.biz!
A
Rating: 3 out of 5
A little expensive, and accessories broken because not fixed and not protected in the parcel. Too bad
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A
Rating: 3 out of 5
Very long Chronopost delivery: 1 week
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A
Rating: 3 out of 5
Bonjour à tous tout es au top sauf un petit détail le prix des pièces et un petit peut trop élevé sinon rien à dire une équipe au top et la livraison au top merci encore et continuez comme ça.
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A
Rating: 3 out of 5
No sav... servo motor stopped working after 2 months, a few days of use. No solution found.
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