Customer reviews of RSRC

Trust Attestation
9,9 /10
Overall rating: 9,9 out of 10
Based on 2 804 published reviews
5 2 687 96% 4 91 3% 3 14 0% 2 5 0% 1 7 0%

Summary of reviews

The online store RSRC is recognized for its exceptional product quality, with numerous reviews highlighting reliable and effective items, such as the praised electric screwdriver. Customers express high satisfaction with the fast and well-packaged delivery service, often receiving their orders in a very short time. The store's customer service stands out as highly professional and responsive, providing valuable advice through email and ensuring a smooth order processing experience.

Reviews 1, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
Consistent overall
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Good quality, keep up the good work
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2022
Good site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/01/2022
You can't right-click to open a link in a new tab, and so keep the main page of your search to have all the products you're interested in in a new tab.
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Response from RSRC
Hello Indeed, this feature has been removed from our site due to the numerous thefts of texts and images by our unscrupulous competitors... However, you can use the keyboard shortcuts to open the desired page in a new tab: for mac: ⌘ + left mouse click for windows: Ctrl + left mouse click Hoping to answer your concern ;-) Have a nice day!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2022
The delivery box was crushed and damaged.
but The manufacturer's EC cannot deliver to Japan and cannot be purchased, but I am very happy to be able to obtain it here.Thanks
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2021
Bene
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2021
well packaged product, fast delivery.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/10/2021
The bottle does not close, so it was emptied in the parcel. I do not recommend it.
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Response from RSRC
Hello We apologize for this inconvenience, which is our first return of this kind. We are proceeding today with a new free shipment to compensate for this loss. Thank you very much! See you soon!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Bonjour l'équipe, Parfait, suite comparatif frais de livraison plus honereux avec un délai de livraison plus long 96h. This detail will be taken into account for future orders, as it is important if we want to receive a part before a race. Thank you very much. Sincerely
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/09/2021
Problem my order is missing a ref I've sent an email I'm still waiting for a reply
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Response from RSRC
Hello We apologize for this exceptional situation. Unfortunately, we have not received any e-mail from you. You can contact us at any time by phone so that we can resolve the situation.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Fast service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/07/2021
Despite higher prices than the competition, the service is impeccable and shipping fast.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/06/2021
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/05/2021
very functional site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/05/2021
Bonjour j'avais pris la livraison à 10e pour l'avoir rapidement et monter et essayer avant une course a XTREMRACE alors que le port était gratuit, prévu et annoncé un mercredi je crois et retardé ensuite si j'avais su su I would not have taken the delivery at 10e! Sincerely JL R
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/04/2021
I can only give my delivery an average mark. For two reasons. 1) Replacement of a product ordered by another. 2) Delivery in a different relay point than the one chosen.
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Response from RSRC
Hello Thank you for taking the time to give us your opinion! It's a bit much, but we had agreed together by phone to change the product to save you time on delivery, with a more expensive product to boot :-) As for the change of delivery point, we don't understand your comment, as the point selected when validating your order is indeed /"Servez-vous/" in Melun, the point to which your parcel was delivered...Hoping to see you soon on rsrc.biz!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2021
Very slow delivery, but in Covid's time and living in Guyana, it's not RSRC's fault that delivery is so slow!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
NOTHING TO COMPLAIN ABOUT, EVERYTHING'S FINE
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2021
Everything is perfect except perhaps the delivery time which (in my opinion) could be quicker.
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Response from RSRC
Thank you for your feedback! Don't forget to pick up your parcel as soon as it arrives at the relay next time, so you can save several days ;-)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
The team is reactive when it comes to managing and dispatching orders.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/03/2021
High rates
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/03/2021
A little expensive, and accessories broken because not fixed and not protected in the parcel. Too bad
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
pleasant site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
I'm short of shim washers though. Not enough washers in the kit.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
bonjour C'est un bon site il y a un peu de tous sur la RC j'en suis content
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/11/2020
Very long Chronopost delivery: 1 week
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2020
I put 4 stars niquel product condition just slight delay in delivery (the post responsible) I would recommend Well to you
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/08/2020
Bonjour à tous tout es au top sauf un petit détail le prix des pièces et un petit peut trop élevé sinon rien à dire une équipe au top et la livraison au top merci encore et continuez comme ça.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
But since my order I'm waiting for 2 KYOSHO products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/05/2020
Very easy to use and fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2020
I discovered this site by chance and was not disappointed.
The only regret, given the amount of money spent, is that there are no coupons or loyalty points like all the others.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/08/2019
No sav... servo motor stopped working after 2 months, a few days of use. No solution found.
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