Customer reviews of Ruckfield

Dear customer, following our phone conversation, we realized that you had indeed received your order and that the comment did not concern us, and especially that you were delighted with your purchase. Best regards, the Ruckfield Team.

Hello Arnaud,

Thank you very much for your feedback and your trust in Ruckfield. We are delighted that you are generally satisfied with your experience. We apologize for the inconvenience encountered with the polo and we are happy that the exchange could be made. Please do not hesitate to contact us if you need anything else.

The Ruckfield team.

Hello Madam, following our phone conversation, I am able to tell you that we have never received your request, which is why we have not responded to you. We remain at your disposal for any other requests. Best regards, the Ruckfield Team.

Hello Anthony,

A big thank you for your loyalty and for your attachment to our brand.

We are sincerely sorry to learn that the quality of some items does not fully satisfy you, especially after washing. This does not meet the standards we set for ourselves.

We draw your attention to the importance of carefully following the washing instructions indicated on the labels of our products. Moreover, the use of a dryer is not recommended for Ruckfield items, in order to best preserve their fit and quality over time.

Your feedback remains very valuable, and we take it into account with the utmost attention.

If some items have defects, our customer service is at your disposal: Eva and Bénédicte will be happy to assist you and offer you an appropriate solution.

We thank you for your trust and honesty.

Best regards,
The Ruckfield Team

Hello Olivier,

Thank you for your positive feedback and we are delighted to hear that your experience with Ruckfield met your expectations. Please feel free to reach out to us if you need anything. See you very soon!

Best regards,
The Ruckfield Team

Dear Cyril,

We sincerely thank you for your positive review of our Ruckfield site. Your satisfaction is our priority, and we are delighted to know that you found your experience pleasant. Please feel free to reach out to us with any questions or suggestions.
The Ruckfield Team

Hello Philippe,

Thank you very much for your feedback.

We are delighted that you like the quality of our products. However, we are sorry that the sizes do not meet your expectations, and we understand that this can be disappointing.

We advise you to consult our size guide for each item. And if needed, our customer service is at your disposal: Eva and Bénédicte will be happy to assist you in finding the most suitable size.

Thank you for your trust and your loyalty to our brand.

See you very soon!

The Ruckfield Team

Hello Nell,

Thank you for your positive feedback on Ruckfield! We are delighted that you like our site. If you have any additional suggestions or comments, please feel free to share them. Your feedback is valuable to us!

Best regards,
The Ruckfield team

Pascale,

Thank you for your feedback.

We are sorry that the cut did not meet your expectations, despite a material that you liked. We also understand the constraint related to the return deadline in the context of a gift.

We invite you to contact our customer service: Eva and Bénédicte will see with you if it is possible to find a solution.

Thank you for your understanding and your trust.

See you very soon,

The Ruckfield Team

We sincerely thank you for your positive feedback and constructive remarks regarding our Ruckfield site. We are delighted to learn that you appreciate the variety and quality of our items, as well as our promotions. We take note of your suggestion regarding the frequency of emails and we will ensure to adjust our communication to better meet your expectations.
The Ruckfield Team

Hello Philippe,

Thank you for taking the time to share your feedback.

We are sorry to hear that the sizes of our chinos did not meet your expectations. Indeed, the cuts can vary depending on the models, but we understand that this can be a source of confusion.

Your comment regarding the lack of precision on these differences is very relevant and will be forwarded to our teams to improve the clarity of the information on our site.

See you very soon,

The Ruckfield Team

Hello Annick,

Thank you for taking the time to share your feedback. We are delighted to learn that our after-sales service has met your expectations. Your satisfaction is our priority, and we hope to improve your experience in the future. Please feel free to contact us with any suggestions.

Best regards,
The Ruckfield team

Hello Jean Bernard,

Thank you very much for your review and positive comments! We are delighted that you are happy with your purchase and that you like the quality of the sweatshirt. Feel free to come back and visit our site to discover our new collections.

Best regards,
The Ruckfield Team

Hello Francis,

Thank you very much for your review and your rating of 4/5! We are delighted that you found our site good. Please feel free to share your suggestions to further improve your experience.

Best regards,
The Ruckfield Team

Dear Emmanuel, we warmly thank you for your positive review on our Ruckfield site. We are delighted that you appreciate the quality of our products. Please feel free to reach out to us if you have any other comments or suggestions!
The Ruckfield Team

Hello Pierre

Thank you for your feedback.

We are sorry to hear that your pants lost their elasticity after just one wash. This does not meet the quality level we wish to offer.

We invite you to contact our customer service so that we can analyze the situation and offer you an appropriate solution. Eva and Bénédicte will be happy to assist you.

We also recommend that you carefully follow the care instructions indicated on the label, in order to best preserve the qualities of the product.

Thank you for bringing this point to our attention and for your trust.

See you very soon,

The Ruckfield Team

Hello Patrick, we thank you for your feedback and are delighted to see that our site mostly satisfies you. Please feel free to share your suggestions to further improve your experience. Your feedback is valuable to us!
The Ruckfield Team

Hello Sylvie,

Thank you for taking the time to share your feedback! We are delighted to hear that you appreciate the speed of our delivery and the quality of our items. Your satisfaction is important to us and we hope to provide you with an even better experience on your next order. Please feel free to share your suggestions with us!

Best regards,
The Ruckfield Team

Hello Anne-Sophie,

Thank you very much for your positive feedback! We are delighted to hear that you appreciate the quality of the vest you chose for your husband. We hope he will like it and that you will continue to find happiness at Ruckfield.

See you soon,
The Ruckfield Team

Hello Michel, thank you for taking the time to share your feelings.

We are sincerely sorry to learn that the quality of our products does not seem to meet your expectations. At Ruckfield, we pay particular attention to the choice of materials and finishes, and your feedback is therefore taken very seriously.

If a particular item did not meet your expectations, our customer service is at your disposal: Eva and Bénédicte will be happy to assist you and offer you a suitable solution.

Thank you for your trust.

See you very soon,

The Ruckfield Team

Hello Jeremy, we sincerely thank you for your positive feedback and your understanding. We are delighted to learn that our customer service was able to respond quickly to your issue. Please do not hesitate to reach out to us if you have any other questions or if you need assistance.
The Ruckfield Team

Dear Thierry, we sincerely thank you for your positive feedback and your recommendation. We are delighted to learn that our products suit you and that the size is to your liking. Please do not hesitate to reach out to us for any questions or future needs.
The Ruckfield Team

Hello Joëlle,

Thank you for taking the time to share your experience. We are delighted that you appreciated the quality of our products. Your satisfaction is our priority, and we are here to provide you with the best. Do not hesitate to reach out to us for any questions or needs.

Best regards,
The Ruckfield Team

Hello Dominique,

Thank you very much for your positive feedback and your rating of 4/5! We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and encourages us to continue improving our services.

See you soon,
The Ruckfield Team

We sincerely thank you for your positive feedback, Monika. We are delighted to learn that the quality of our products remains intact even after numerous washes. Your satisfaction is our priority, and your comments encourage us to continue offering the best to our customers.
The Ruckfield Team

Hello Bernard,

Thank you for taking the time to share your feedback. We are sorry to hear that the size of our products did not meet your satisfaction. Your feedback is valuable and will help us improve our recommendations. Please feel free to contact our customer service to help you find the size that would suit you best.

We hope to see you again soon at Ruckfield.

Best regards,
The Ruckfield team

Hello,

Thank you for taking the time to share your experience, and we are sincerely sorry to learn that some products did not meet your expectations, particularly the Lomu t-shirt.

Following our exchanges, we have granted you a commercial gesture, as customer satisfaction is at the heart of our priorities. We hope that this solution has met your expectations and brought you satisfaction.

We remain at your disposal for any further requests and hope to have the opportunity to provide you with a better experience on your next order.

The Ruckfield team

Hello Franck,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered defects in some of our clothing. Your feedback is valuable and we will pass it on to our production team to improve the quality of our items. Please feel free to contact us directly to discuss possible solutions regarding your purchases.

The Ruckfield team.

Hello Claudius,

Thank you for taking the time to share your opinion. We are sorry to learn that your experience with our sales service did not meet your expectations. Your feedback is valuable and we will work to improve this aspect. Please do not hesitate to contact us directly for any other suggestions.

Best regards,
The Ruckfield team

Hello Serge,

We sincerely thank you for your message. We are happy that our plus size offer meets your expectations. We will continue to develop collections suitable for everyone.

The Ruckfield team.

Dear Anne-Claire,

We sincerely thank you for your positive feedback and for taking the time to share your experience. We are delighted to hear that the item was as described. Your satisfaction is our priority, and we hope to see you again soon on our site.

The Ruckfield team.

Hello Vincent,

Thank you for your feedback! We pay great attention to the quality of all our products, even if some materials or models may indeed offer different sensations. Your comments are valuable for us to improve.

The Ruckfield team

Hello Eric,

We sincerely thank you for your review and your trust in Ruckfield. We are delighted to learn that you are satisfied with the quality of our products and their finishes. Your recommendation is greatly appreciated and motivates us to continue offering the best to our customers. Please feel free to reach out to us for your future purchases!

The Ruckfield team

We sincerely thank you for your positive feedback on our Ruckfield site, Mr. Philippe Marie. We are delighted to hear that you find it easy to access, clear, and practical. Your satisfaction is our priority, and we will continue to work to further improve your experience.

The Ruckfield team

Hello Gilles,

Thank you for taking the time to share your feedback. We are sorry to learn that our current selection does not fully meet your expectations. Your feedback is valuable and encourages us to continue expanding our range.

Feel free to come back regularly, new collections are regularly added.

Best regards,
The Ruckfield team

Hello Bernard, we thank you for taking the time to share your opinion on our Ruckfield site. We are delighted that the sweater suits you perfectly, but sorry to hear that the vest did not meet your expectations. Please feel free to contact our customer service for any questions or for a possible exchange.

The Ruckfield team

Dear Chantal,

We sincerely thank you for your review. We are delighted to learn that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you soon on our site for new discoveries.

The Ruckfield team.

Hello,

We are delighted that you are satisfied with your experience on our Ruckfield site. Do not hesitate to share your suggestions to help us improve even further. Looking forward to seeing you again soon!

The Ruckfield team.

Dear Francine,

We warmly thank you for your positive review and your rating of 4/5. We are delighted to learn that you are satisfied with the quality of our products as well as the welcome and professionalism of our team in Hagondange. Your satisfaction is our priority, and we hope to see you again soon.

Best regards,
The Ruckfield Team

Dear Chantal,

We sincerely thank you for your positive review and for your score of 4/5. We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Please do not hesitate to reach out to us if you have any questions or suggestions.

Best regards,
The Ruckfield Team