Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.
Thank you warmly for your positive feedback. We are delighted to hear that your order was shipped promptly. Your satisfaction is our priority, and we hope to see you again soon in our online store.
The Ruckfield Team.
V
Véronique D.
Rating: 4 out of 5
following a purchase from 30/09/2026
So far, I have never been disappointed with our purchases on the Ruckfield website. It's a shame the nearest store is far from us. The website is easy to navigate and works well.
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Response from Ruckfield
Hello Véronique,
Thank you for your positive review. We are delighted to hear that you are satisfied with your purchases from our website. We understand that the distance can be inconvenient and are glad that you find our platform easy to navigate.
The Ruckfield Team.
E
Erika B.
Rating: 1 out of 5
following a purchase from 16/06/2026
The items run too large, and the return process is complicated and at our expense. This is not normal practice when selling ready-to-wear clothing.
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Response from Ruckfield
Hello,
We are sorry that your experience did not meet your expectations.
Indeed, our items tend to run rather large, as indicated by the detailed measurements in the size guide available on each product page. That is why we recommend that customers consult this guide carefully before placing an order, so they can choose the most suitable size.
Our return process is intended to be relatively straightforward. You can request a size exchange directly from your customer account. For any other reason for a return, simply contact our customer service team by email or phone so we can register your request.
In accordance with our terms and conditions of sale, return shipping costs are the customer's responsibility.
Nevertheless, we have taken note of your comments, which are valuable to us as we continue to improve our services.
The Ruckfield Team.
N
Nicolas L.
Rating: 4 out of 5
following a purchase from 27/09/2026
Fast shipping and good products
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Response from Ruckfield
Hello Nicolas,
Thank you very much for your positive review. We are delighted that you are satisfied with your shopping experience and that you like our products.
The Ruckfield Team.
P
Philippe V.
Rating: 4 out of 5
following a purchase from 26/09/2026
Very good product, very comfortable to wear. And perfectly suited to my body shape.
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Response from Ruckfield
Hello Philippe,
Thank you very much for your positive feedback. We are delighted to hear that you are happy with our product and that it fits your body perfectly.
The Ruckfield Team.
P
Pamela G.
Rating: 4 out of 5
following a purchase from 15/08/2026
Very few clothes for women.
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Response from Ruckfield
Hello Pamela,
Thank you very much for your review. We are delighted to hear that you are very satisfied with your experience. We have taken note of your comment regarding our range of women's clothing and will do our best to improve it.
The Ruckfield Team.
C
Carole C.
Rating: 4 out of 5
following a purchase from 24/09/2026
Very well, I am used to ordering and I am always satisfied! However, I find that the colors fade quite quickly, especially the royal blue! But the fabric is very strong.
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Response from Ruckfield
Hello Carole,
We sincerely thank you for your positive feedback and your loyalty! We are delighted to learn that you are satisfied with your orders and we take your comment about the colors into account to improve our customers' experience.
We look forward to seeing you soon on our online store.
The Ruckfield Team.
J
Jean Bernard B.
Rating: 4 out of 5
following a purchase from 23/09/2026
very nice sweatshirt, fast delivery.
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Response from Ruckfield
Hello Jean Bernard,
Thank you for your positive feedback! We are thrilled to learn that you appreciate your sweatshirt and that the delivery was quick. Your satisfaction is our priority and your encouragement motivates us to continue offering the best.
The Ruckfield Team.
F
Frédéric L.
Rating: 4 out of 5
following a purchase from 23/09/2026
Very good
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Response from Ruckfield
Hello Frédéric,
We sincerely thank you for your positive review and for the 4/5 rating. We are delighted to learn that you are very satisfied with your experience with Ruckfield.
We hope to see you again soon in our online store.
The Ruckfield Team.
S
Sonia D.
Rating: 4 out of 5
following a purchase from 22/09/2026
my husband loves this site. he who is strong and tall, the choice of clothes at all prices, just the sales not often in 5xl in what he likes..
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Response from Ruckfield
Hello Sonia,
We thank you for your warm feedback. We are delighted to learn that your husband appreciates our selection of clothing. We take your comment regarding sizes into account and will continue to work to offer more choices.
The Ruckfield Team.
J
Joseph M.
Rating: 1 out of 5
following a purchase from 21/09/2026
Incorrect sizing!!!
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Response from Ruckfield
Hello,
We are sorry that the item's size did not meet your expectations.
However, as discussed with our customer service team, a solution was found, and you ultimately chose to keep the item for a member of your family.
We are delighted that we were able to find a satisfactory resolution and remain at your disposal if you need anything.
The Ruckfield Team.
P
Philippe R.
Rating: 4 out of 5
following a purchase from 14/09/2026
With a few days delay, I am a bit disappointed with the quality of the Web Ellis shirt, it has no shape after two washes! And slight discoloration, in fact, as if the shirt were a year old and washed very often
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Response from Ruckfield
Hello,
Thank you for taking the time to share your feedback with us.
I am sorry to hear that your Web Ellis shirt has lost its shape and shows slight discoloration after only two washes.
In order for us to examine the situation, I invite you to contact us directly by sending a few photos of the shirt. We will then be able to assess the problem and offer you an appropriate solution.
Thank you again for your feedback and your trust.
The Ruckfield Team.
V
Véronique S.
Rating: 4 out of 5
following a purchase from 18/09/2026
Beautiful clothes but cotton less thick than 2 or 3 years ago, so let's see the colors over time!
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Response from Ruckfield
Hello Véronique,
We sincerely thank you for your positive feedback and your loyalty. We are delighted that you like our clothing and take note of your observation regarding the thickness of the cotton. Your opinion is valuable to us and will help us continue to improve our products.
The Ruckfield Team.
G
Georges H.
Rating: 4 out of 5
following a purchase from 18/09/2026
Very pleased
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Response from Ruckfield
Hello Georges,
We warmly thank you for your positive feedback! We are delighted to learn that you are very satisfied with your experience with our store.
Do not hesitate to reach out to us for any questions or future needs.
The Ruckfield Team.
J
Jean-Pierre P.
Rating: 4 out of 5
following a purchase from 18/09/2026
Too bad the WEB ELLIS collection is not available in 5XL...
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Response from Ruckfield
Hello Jean-Pierre,
We sincerely thank you for your review and your rating. We appreciate your comments regarding the WEBB ELLIS collection and take your suggestion about sizes into account. We would be delighted to welcome you again to our online store to discover our other collections.
The Ruckfield Team.
J
Jordan D.
Rating: 4 out of 5
following a purchase from 11/09/2026
Ok
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Response from Ruckfield
Hello Jordan,
We sincerely thank you for your review and are delighted to learn that you are very satisfied with your experience. Your feedback is valuable and motivates us to continue improving our services.
Best regards,
The Ruckfield team
H
Hernani Manuel F.
Rating: 4 out of 5
following a purchase from 13/09/2026
Super quality and fast delivery Finally clothes that fit me
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Response from Ruckfield
Hello Hernani Manuel,
We sincerely thank you for your positive review! We are delighted to learn that you are satisfied with the quality of our clothing and the speed of delivery. Your satisfaction is our priority and your feedback encourages us to continue in this direction.
The Ruckfield Team.
P
Pascal J.
Rating: 4 out of 5
following a purchase from 11/09/2026
Several polos bought in the same size and yet not the same cut (so forced to return for an exchange at my expense!!!)
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Response from Ruckfield
Hello Pascal,
We sincerely thank you for your feedback and are pleased to learn that you are satisfied with your overall experience. We take note of your comment regarding the differences in fit and we will strive to improve this point in the future.
The Ruckfield Team.
M
Martine C.
Rating: 4 out of 5
following a purchase from 11/09/2026
Apart from the delivery, I am satisfied with the product and the quality.
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Response from Ruckfield
Hello Martine,
We sincerely thank you for your positive feedback regarding the quality of our products. We are delighted that you are satisfied and hope to see you again very soon in our online store. Regarding the delivery, if this relay point issue were to happen again, please do not hesitate to contact us via chat or by phone at 0484510961.
Best regards,
The Ruckfield team
J
Jean-Francois B.
Rating: 4 out of 5
following a purchase from 11/09/2026
The site is good and works well. I have bought quite a few products and for the most part, I have been satisfied. I just have one pair of shorts whose stitching was poorly done and it is coming undone despite my wife's repair attempts. Too bad.
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Response from Ruckfield
Hello Jean-François,
We sincerely thank you for your feedback and are pleased to hear that you are satisfied with most of your purchases. We take note of your comment regarding the shorts and we are sorry about that. Your experience is valuable to us and we always strive to improve the quality of our products.
The Ruckfield Team.
F
Franck C.
Rating: 4 out of 5
following a purchase from 09/09/2026
This matches my order
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Response from Ruckfield
Hello Franck,
We sincerely thank you for your positive feedback. We are delighted to learn that you are satisfied with your order and hope to see you soon in our online store.
The Ruckfield Team.
J
Julien L.
Rating: 4 out of 5
following a purchase from 06/09/2026
Excellent review
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Response from Ruckfield
Hello Julien,
We sincerely thank you for your positive review. Your satisfaction touches us and encourages us to continue offering the best to our customers.
The Ruckfield Team.
B
Bruno G.
Rating: 4 out of 5
following a purchase from 08/09/2026
Very happy with my purchases.
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Response from Ruckfield
Hello Bruno,
We sincerely thank you for your positive feedback! We are delighted to learn that you are very happy with your purchases and hope to see you soon in our online store.
The Ruckfield Team.
L
Lionel C.
Rating: 4 out of 5
following a purchase from 06/09/2026
Very good
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Response from Ruckfield
Hello Lionel,
A big thank you for your positive feedback! We are delighted to know that you enjoyed your experience at Ruckfield. Your satisfaction is our greatest reward.
The Ruckfield Team.
P
Philippe D.
Rating: 4 out of 5
following a purchase from 06/09/2026
Still as efficient in delivery! Fast and effective
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Response from Ruckfield
Hello Philippe,
We warmly thank you for your positive feedback! We are delighted to learn that you appreciate the speed and efficiency of our delivery service. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best.
The Ruckfield Team.
N
Nelly H.
Rating: 4 out of 5
following a purchase from 06/09/2026
Very nice products, however for clothing based on a rugby player build, they fit a bit tight.
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Response from Ruckfield
Hello Nelly,
Thank you very much for your feedback and your compliments on our products. We are delighted that you appreciate our collection and take your remark on the size into account. We hope to see you soon on our online store to discover our new creations.
The Ruckfield Team.
P
Pascal L.
Rating: 4 out of 5
following a purchase from 29/08/2026
Very good
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Response from Ruckfield
Hello Pascal,
We warmly thank you for your review and your rating. We are delighted that you were satisfied with your experience with Ruckfield.
Best regards,
The Ruckfield team
J
Jacques D.
Rating: 4 out of 5
following a purchase from 01/09/2026
Nothing
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Response from Ruckfield
Hello Jacques,
We sincerely thank you for your positive feedback! It is a pleasure to know that you are satisfied with your experience at Ruckfield. Your trust motivates us to continue offering you the best.
The Ruckfield Team.
A
Annick G.
Rating: 4 out of 5
following a purchase from 01/09/2026
Easy Navigation
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Response from Ruckfield
Hello Annick,
We sincerely thank you for your positive feedback regarding the ease of navigation on our online store. We are delighted that your experience was pleasant and we hope to see you again very soon to discover other products.
The Ruckfield Team.
V
Veronique G.
Rating: 4 out of 5
following a purchase from 30/08/2026
NICE T-SHIRT damaged gift box in the package - it's annoying to give
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Response from Ruckfield
Hello Véronique,
Thank you for your feedback and we are glad that you like the t-shirt. We take note of your comment regarding the condition of the gift box and we will do our best to improve this aspect in the future.
The Ruckfield Team.
S
Stephan C.
Rating: 4 out of 5
following a purchase from 31/08/2026
Good quality
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Response from Ruckfield
Hello Stephan,
We warmly thank you for your positive review and your rating. We are pleased to learn that you are satisfied with the quality of our products.
The Ruckfield Team.
M
Menama D.
Rating: 2 out of 5
following a purchase from 27/08/2026
For the return, I had to pay the shipping fees to Colissimo myself. Then the refund is not in cash on your card but a credit note which is not fair.
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Response from Ruckfield
Hello,
We are sorry for this misunderstanding and understand your disappointment.
As stated in our return policy, return shipping costs are indeed the responsibility of the customer.
However, regarding the refund, you are not obliged to accept a credit note. A refund is entirely possible. You just need to contact our customer service by email or phone to make the request, and we can proceed with the refund according to the payment method concerned.
Do not hesitate to contact us so that we can regularize the situation.
The Ruckfield Team.
R
Rudolphe H.
Rating: 4 out of 5
following a purchase from 24/08/2026
Products received quickly very good quality
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Response from Ruckfield
Hello Rudolphe,
A big thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of our products and the speed of delivery. Your satisfaction is our priority and your feedback encourages us to continue in this direction.
Best regards,
The Ruckfield team
W
William B.
Rating: 4 out of 5
following a purchase from 19/08/2026
very good
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Response from Ruckfield
Hello William,
A big thank you for your positive feedback! We are delighted to know that you had a very satisfactory experience with us. Your satisfaction is our priority, and your opinion motivates us to continue improving our services.
Best regards,
The Ruckfield team
F
Fabrice B.
Rating: 4 out of 5
following a purchase from 19/08/2026
This is the second time I order for the prices and the speed of delivery Good products
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Response from Ruckfield
Hello Fabrice,
Thank you very much for your positive feedback! We are delighted to learn that you appreciate our prices and the speed of our deliveries. Your satisfaction is our greatest reward and we look forward to serving you again.
Best regards,
The Ruckfield team
D
David C.
Rating: 4 out of 5
following a purchase from 14/08/2026
Nothing to complain about, satisfied with my purchase
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Response from Ruckfield
Hello David,
We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with your purchase and hope to see you again soon in our store.
Best regards,
The Ruckfield team
M
Michel P.
Rating: 4 out of 5
following a purchase from 17/08/2026
Well RAS
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Response from Ruckfield
Hello Michel,
We sincerely thank you for your positive feedback. Your satisfaction is our priority and we are delighted that you had a good experience with us. Don't hesitate to come back to our store, we would be happy to assist you again.
The Ruckfield Team.
J
Jean Paul F.
Rating: 1 out of 5
following a purchase from 14/08/2026
I thought the RUCKFIELD brand represented the French spirit. Your shirts are made in CHINA. What a disappointment I will not buy from you again
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Response from Ruckfield
Hello,
We are sorry to hear about your disappointment.
Ruckfield is indeed a French brand, whose universe and collections are imagined and developed in France, around the values and spirit of rugby that have defined our identity since our beginnings.
However, we have never claimed to have exclusively French manufacturing. Like many textile brands, we work with different production partners internationally, selected according to our specifications and quality requirements.
We understand, however, that the origin of manufacturing can be an important criterion in your choice and regret that this does not meet your expectations.
The Ruckfield team
M
Michaël M.
Rating: 4 out of 5
following a purchase from 15/08/2026
Quality products: well done to the team. Delivery times by Chronopost: impressively slow performance.
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Response from Ruckfield
Hello Michaël,
Thank you very much for your feedback and your appreciation of the products. We are sorry to hear that you experienced delivery delays beyond your expectations and we take your comments into account to improve our service. Whenever possible, prefer Colissimo over Chronopost.
We hope to see you very soon in our online store.
Best regards,
The Ruckfield team
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