Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.
Hello Corine, we thank you for your feedback and are delighted to hear that you are satisfied with your experience on our Ruckfield site. We apologize if the sweater received did not meet your expectations. Please feel free to contact us with any questions or to explore other options!
The Ruckfield team.
O
Olivier T.
Rating: 4 out of 5
following a purchase from 04/04/2026
Very good, good quality, discreet elegance as I like.
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Response from Ruckfield
Hello Olivier,
Thank you very much for your positive feedback on our Ruckfield site! We are delighted to hear that you appreciate the quality and elegance of our products. See you soon!
The Ruckfield Team
M
Moglia D.
Rating: 2 out of 5
following a purchase from 31/03/2026
To be satisfied, I would need to have received it.
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Response from Ruckfield
Dear customer, following our phone conversation, we realized that you had indeed received your order and that the comment did not concern us, and especially that you were delighted with your purchase. Best regards, the Ruckfield Team.
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Arnaud C.
Rating: 4 out of 5
following a purchase from 02/04/2026
Nothing to report except a defect on the polo that I had to exchange
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Response from Ruckfield
Hello Arnaud,
Thank you very much for your feedback and your trust in Ruckfield. We are delighted that you are generally satisfied with your experience. We apologize for the inconvenience encountered with the polo and we are happy that the exchange could be made. Please do not hesitate to contact us if you need anything else.
The Ruckfield team.
A
Anthony V.
Rating: 2 out of 5
following a purchase from 03/02/2026
I am a big fan of the brand... I continue to buy but I find that the quality is not up to par... the clothes easily deform in the wash or in the dryer! I am willing to spend a bit more in terms of budget, but I would prefer to have better quality clothing. Best regards,
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Response from Ruckfield
Hello Anthony,
A big thank you for your loyalty and for your attachment to our brand.
We are sincerely sorry to learn that the quality of some items does not fully satisfy you, especially after washing. This does not meet the standards we set for ourselves.
We draw your attention to the importance of carefully following the washing instructions indicated on the labels of our products. Moreover, the use of a dryer is not recommended for Ruckfield items, in order to best preserve their fit and quality over time.
Your feedback remains very valuable, and we take it into account with the utmost attention.
If some items have defects, our customer service is at your disposal: Eva and Bénédicte will be happy to assist you and offer you an appropriate solution.
We thank you for your trust and honesty.
Best regards,
The Ruckfield Team
O
Olivier M.
Rating: 4 out of 5
following a purchase from 17/02/2026
Nothing to report; everything was as expected
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Response from Ruckfield
Hello Olivier,
Thank you for your positive feedback and we are delighted to hear that your experience with Ruckfield met your expectations. Please feel free to reach out to us if you need anything. See you very soon!
Best regards,
The Ruckfield Team
C
Claude D.
Rating: 4 out of 5
following a purchase from 14/12/2025
Good
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Response from Ruckfield
Dear Cyril,
We sincerely thank you for your positive review of our Ruckfield site. Your satisfaction is our priority, and we are delighted to know that you found your experience pleasant. Please feel free to reach out to us with any questions or suggestions.
The Ruckfield Team
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Nell F.
Rating: 4 out of 5
following a purchase from 12/12/2025
!
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Response from Ruckfield
Hello Nell,
Thank you for your positive feedback on Ruckfield! We are delighted that you like our site. If you have any additional suggestions or comments, please feel free to share them. Your feedback is valuable to us!
Best regards,
The Ruckfield team
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Pascale V.
Rating: 2 out of 5
following a purchase from 01/12/2025
Way too long for the size (dress effect). Good quality material. Since it was a gift, I couldn't return it in time and it can't be worn.
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Response from Ruckfield
Pascale,
Thank you for your feedback.
We are sorry that the cut did not meet your expectations, despite a material that you liked. We also understand the constraint related to the return deadline in the context of a gift.
We invite you to contact our customer service: Eva and Bénédicte will see with you if it is possible to find a solution.
Thank you for your understanding and your trust.
See you very soon,
The Ruckfield Team
D
Didier M.
Rating: 4 out of 5
following a purchase from 29/11/2025
Always a lot of choices. Quality items. Regular promotions. Just a communication policy a bit too present. Maybe slightly reduce the number of emails sent.... Otherwise very good!
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Response from Ruckfield
We sincerely thank you for your positive feedback and constructive remarks regarding our Ruckfield site. We are delighted to learn that you appreciate the variety and quality of our items, as well as our promotions. We take note of your suggestion regarding the frequency of emails and we will ensure to adjust our communication to better meet your expectations.
The Ruckfield Team
J
Jean Bernard B.
Rating: 4 out of 5
following a purchase from 19/03/2026
beautiful sweatshirt, good quality, happy with my purchase.
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Response from Ruckfield
Hello Jean Bernard,
Thank you very much for your review and positive comments! We are delighted that you are happy with your purchase and that you like the quality of the sweatshirt. Feel free to come back and visit our site to discover our new collections.
Best regards,
The Ruckfield Team
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Francis D.
Rating: 4 out of 5
following a purchase from 23/11/2025
Good site
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Response from Ruckfield
Hello Francis,
Thank you very much for your review and your rating of 4/5! We are delighted that you found our site good. Please feel free to share your suggestions to further improve your experience.
Best regards,
The Ruckfield Team
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Emmanuel P.
Rating: 4 out of 5
following a purchase from 16/03/2026
4/5 Beautiful products, good quality.
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Response from Ruckfield
Dear Emmanuel, we warmly thank you for your positive review on our Ruckfield site. We are delighted that you appreciate the quality of our products. Please feel free to reach out to us if you have any other comments or suggestions!
The Ruckfield Team
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Patrick B.
Rating: 4 out of 5
following a purchase from 09/11/2025
Fast and efficient
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Response from Ruckfield
Hello Patrick, we thank you for your feedback and are delighted to see that our site mostly satisfies you. Please feel free to share your suggestions to further improve your experience. Your feedback is valuable to us!
The Ruckfield Team
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Anne-Sophie M.
Rating: 4 out of 5
following a purchase from 16/02/2026
The vest I bought for my husband is of beautiful quality.
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Response from Ruckfield
Hello Anne-Sophie,
Thank you very much for your positive feedback! We are delighted to hear that you appreciate the quality of the vest you chose for your husband. We hope he will like it and that you will continue to find happiness at Ruckfield.
See you soon,
The Ruckfield Team
J
Jeremy M.
Rating: 4 out of 5
following a purchase from 13/03/2026
Received cap with a moisture stain certainly during transport but customer service was very responsive and refunded my cap with a voucher thank you
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Response from Ruckfield
Hello Jeremy, we sincerely thank you for your positive feedback and your understanding. We are delighted to learn that our customer service was able to respond quickly to your issue. Please do not hesitate to reach out to us if you have any other questions or if you need assistance.
The Ruckfield Team
T
Thierry C.
Rating: 4 out of 5
following a purchase from 12/11/2025
Good product, fits well, I recommend
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Response from Ruckfield
Dear Thierry, we sincerely thank you for your positive feedback and your recommendation. We are delighted to learn that our products suit you and that the size is to your liking. Please do not hesitate to reach out to us for any questions or future needs.
The Ruckfield Team
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Joëlle C.
Rating: 1 out of 5
following a purchase from 05/11/2025
Super very good quality
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Response from Ruckfield
Hello Joëlle,
Thank you for taking the time to share your experience. We are delighted that you appreciated the quality of our products. Your satisfaction is our priority, and we are here to provide you with the best. Do not hesitate to reach out to us for any questions or needs.
Best regards,
The Ruckfield Team
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Dominique D.
Rating: 4 out of 5
following a purchase from 07/12/2025
SUPER GOOD
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Response from Ruckfield
Hello Dominique,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and encourages us to continue improving our services.
See you soon,
The Ruckfield Team
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Monika C.
Rating: 4 out of 5
following a purchase from 24/03/2026
The quality is still there after many washes.
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Response from Ruckfield
We sincerely thank you for your positive feedback, Monika. We are delighted to learn that the quality of our products remains intact even after numerous washes. Your satisfaction is our priority, and your comments encourage us to continue offering the best to our customers.
The Ruckfield Team
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Bernard L.
Rating: 1 out of 5
following a purchase from 07/11/2025
Inappropriate size contrary to the reviews on the site and the recommended size.
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Response from Ruckfield
Hello Bernard,
Thank you for taking the time to share your feedback. We are sorry to hear that the size of our products did not meet your satisfaction. Your feedback is valuable and will help us improve our recommendations. Please feel free to contact our customer service to help you find the size that would suit you best.
We hope to see you again soon at Ruckfield.
Best regards,
The Ruckfield team
J
Jerome V.
Rating: 2 out of 5
following a purchase from 28/11/2025
Some products did not meet the expected quality. The Lomu t-shirt did not hold up after 5 washes at the right temperature; small holes appeared at the motif level.
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Response from Ruckfield
Hello,
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that some products did not meet your expectations, particularly the Lomu t-shirt.
Following our exchanges, we have granted you a commercial gesture, as customer satisfaction is at the heart of our priorities. We hope that this solution has met your expectations and brought you satisfaction.
We remain at your disposal for any further requests and hope to have the opportunity to provide you with a better experience on your next order.
The Ruckfield team
F
Franck A.
Rating: 1 out of 5
following a purchase from 02/11/2025
Some clothing ages poorly and rather quickly. On two of my purchases, there are manufacturing defects that I noticed too late
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Response from Ruckfield
Hello Franck,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered defects in some of our clothing. Your feedback is valuable and we will pass it on to our production team to improve the quality of our items. Please feel free to contact us directly to discuss possible solutions regarding your purchases.
The Ruckfield team.
C
Claudius G.
Rating: 2 out of 5
following a purchase from 29/12/2025
The sales service not very pleasant
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Response from Ruckfield
Hello Claudius,
Thank you for taking the time to share your opinion. We are sorry to learn that your experience with our sales service did not meet your expectations. Your feedback is valuable and we will work to improve this aspect. Please do not hesitate to contact us directly for any other suggestions.
Best regards,
The Ruckfield team
S
Serge C.
Rating: 4 out of 5
following a purchase from 17/03/2026
Finally some nice plus-size clothing, thank you for thinking of us.
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Response from Ruckfield
Hello Serge,
We sincerely thank you for your message. We are happy that our plus size offer meets your expectations. We will continue to develop collections suitable for everyone.
The Ruckfield team.
A
Anne-Claire G.
Rating: 4 out of 5
following a purchase from 30/11/2025
Item conforms to the description.
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Response from Ruckfield
Dear Anne-Claire,
We sincerely thank you for your positive feedback and for taking the time to share your experience. We are delighted to hear that the item was as described. Your satisfaction is our priority, and we hope to see you again soon on our site.
The Ruckfield team.
V
Vincent B.
Rating: 4 out of 5
following a purchase from 07/11/2025
Quality varies depending on the products
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Response from Ruckfield
Hello Vincent,
Thank you for your feedback! We pay great attention to the quality of all our products, even if some materials or models may indeed offer different sensations. Your comments are valuable for us to improve.
The Ruckfield team
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Eric F.
Rating: 4 out of 5
following a purchase from 12/11/2025
I have made several purchases on the Ruckfield site and have never been disappointed by the quality of the products I received. Quality cotton, careful embroidery, impeccable finish, nothing to complain about. I recommend.
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Response from Ruckfield
Hello Eric,
We sincerely thank you for your review and your trust in Ruckfield. We are delighted to learn that you are satisfied with the quality of our products and their finishes. Your recommendation is greatly appreciated and motivates us to continue offering the best to our customers. Please feel free to reach out to us for your future purchases!
The Ruckfield team
P
Philippe Marie P.
Rating: 4 out of 5
following a purchase from 24/11/2025
Easy to access, clear, practical
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Response from Ruckfield
We sincerely thank you for your positive feedback on our Ruckfield site, Mr. Philippe Marie. We are delighted to hear that you find it easy to access, clear, and practical. Your satisfaction is our priority, and we will continue to work to further improve your experience.
The Ruckfield team
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Gilles E.
Rating: 1 out of 5
following a purchase from 21/11/2025
There are often the same products
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Response from Ruckfield
Hello Gilles,
Thank you for taking the time to share your feedback. We are sorry to learn that our current selection does not fully meet your expectations. Your feedback is valuable and encourages us to continue expanding our range.
Feel free to come back regularly, new collections are regularly added.
Best regards,
The Ruckfield team
C
Chantal J.
Rating: 4 out of 5
following a purchase from 27/11/2025
Good value for money
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Response from Ruckfield
Dear Chantal,
We sincerely thank you for your review. We are delighted to learn that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you soon on our site for new discoveries.
The Ruckfield team.
M
Mancilla A.
Rating: 4 out of 5
following a purchase from 30/11/2025
Good
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Response from Ruckfield
Hello,
We are delighted that you are satisfied with your experience on our Ruckfield site. Do not hesitate to share your suggestions to help us improve even further. Looking forward to seeing you again soon!
The Ruckfield team.
F
Francine G.
Rating: 4 out of 5
following a purchase from 18/02/2026
Quality of products online or in the Hagondange store, kindness and professionalism, always satisfied with the items
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Response from Ruckfield
Dear Francine,
We warmly thank you for your positive review and your rating of 4/5. We are delighted to learn that you are satisfied with the quality of our products as well as the welcome and professionalism of our team in Hagondange. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Ruckfield Team
C
Chantal C.
Rating: 4 out of 5
following a purchase from 23/11/2025
Very good
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Response from Ruckfield
Dear Chantal,
We sincerely thank you for your positive review and for your score of 4/5. We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Please do not hesitate to reach out to us if you have any questions or suggestions.
Best regards,
The Ruckfield Team
C
Christian G.
Rating: 4 out of 5
following a purchase from 20/12/2025
The promotions are not very visible
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Response from Ruckfield
Hello Christian,
We thank you for your review and your rating of 4/5. We take your comment regarding the visibility of our promotions into account and we will work on improving this aspect on our site. Your satisfaction is our priority, and your feedback is valuable to us. Please do not hesitate to share any other suggestions.
Best regards,
The Ruckfield Team
G
Genevieve M.
Rating: 4 out of 5
following a purchase from 22/03/2026
Always a very good quality-price ratio
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Response from Ruckfield
We sincerely thank you for your positive feedback, Geneviève. We are delighted to see that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
The Ruckfield Team
M
Maryline C.
Rating: 4 out of 5
following a purchase from 29/11/2025
Good
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Response from Ruckfield
Hello Maryline, we sincerely thank you for your positive feedback on our Ruckfield site. We are delighted that you enjoyed your experience and we hope to see you again soon to continue satisfying you. Do not hesitate to share your suggestions to further improve our services.
The Ruckfield Team
L
Laurent G.
Rating: 2 out of 5
following a purchase from 05/12/2025
Hello Product expensive for average quality Quick wear of some products Best regards MR Garnier
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Response from Ruckfield
Hello Mr. Garnier,
Thank you for your feedback and we regret to learn that some of our products did not meet your expectations. At Ruckfield, we take pride in offering quality items and your opinion is valuable for us to improve. Please feel free to contact us directly so that we can discuss your experience in more detail.
Best regards,
The Ruckfield Team
A
Anne-Abelle C.
Rating: 2 out of 5
following a purchase from 19/03/2026
The floral pattern does not look like on the site. The blue short-sleeved shirt was already wrinkled under the blister... Disappointed this time but maybe I made a bad choice.
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Response from Ruckfield
Hello,
Thank you for your feedback, and I am sincerely sorry to learn that the items did not fully satisfy you.
Regarding the floral pattern, there may indeed be slight variations in rendering depending on the screens, but I completely understand your disappointment. For the blue shirt, it is obviously not normal for it to arrive wrinkled under blister, and I apologize for that.
Your satisfaction remains our priority, and we would be happy to find a solution with you (exchange, return, or other). Please feel free to let us know what would suit you best.
Hoping to reconcile you with your experience this time.
The Ruckfield team.
B
Bernard C.
Rating: 4 out of 5
following a purchase from 09/12/2025
Nothing to report
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Response from Ruckfield
Hello Bernard,
Thank you for your feedback and your rating of 4/5. We are delighted that you had a positive experience with Ruckfield. If you have any suggestions or improvements to propose, please do not hesitate to let us know. Your satisfaction is our priority.
Best regards,
The Ruckfield Team
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