Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.
Dear Thierry, we sincerely thank you for your positive feedback and your recommendation. We are delighted to learn that our products suit you and that the size is to your liking. Please do not hesitate to reach out to us for any questions or future needs.
The Ruckfield Team
J
Joëlle C.
Rating: 1 out of 5
following a purchase from 05/11/2025
Super very good quality
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Response from Ruckfield
Hello Joëlle,
Thank you for taking the time to share your experience. We are delighted that you appreciated the quality of our products. Your satisfaction is our priority, and we are here to provide you with the best. Do not hesitate to reach out to us for any questions or needs.
Best regards,
The Ruckfield Team
D
Dominique D.
Rating: 4 out of 5
following a purchase from 07/12/2025
SUPER GOOD
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Response from Ruckfield
Hello Dominique,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and encourages us to continue improving our services.
See you soon,
The Ruckfield Team
M
Monika C.
Rating: 4 out of 5
following a purchase from 24/03/2026
The quality is still there after many washes.
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Response from Ruckfield
We sincerely thank you for your positive feedback, Monika. We are delighted to learn that the quality of our products remains intact even after numerous washes. Your satisfaction is our priority, and your comments encourage us to continue offering the best to our customers.
The Ruckfield Team
B
Bernard L.
Rating: 1 out of 5
following a purchase from 07/11/2025
Inappropriate size contrary to the reviews on the site and the recommended size.
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Response from Ruckfield
Hello Bernard,
Thank you for taking the time to share your feedback. We are sorry to hear that the size of our products did not meet your satisfaction. Your feedback is valuable and will help us improve our recommendations. Please feel free to contact our customer service to help you find the size that would suit you best.
We hope to see you again soon at Ruckfield.
Best regards,
The Ruckfield team
F
Franck A.
Rating: 1 out of 5
following a purchase from 02/11/2025
Some clothing ages poorly and rather quickly. On two of my purchases, there are manufacturing defects that I noticed too late
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Response from Ruckfield
Hello Franck,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered defects in some of our clothing. Your feedback is valuable and we will pass it on to our production team to improve the quality of our items. Please feel free to contact us directly to discuss possible solutions regarding your purchases.
The Ruckfield team.
S
Serge C.
Rating: 4 out of 5
following a purchase from 17/03/2026
Finally some nice plus-size clothing, thank you for thinking of us.
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Response from Ruckfield
Hello Serge,
We sincerely thank you for your message. We are happy that our plus size offer meets your expectations. We will continue to develop collections suitable for everyone.
The Ruckfield team.
A
Anne-Claire G.
Rating: 4 out of 5
following a purchase from 30/11/2025
Item conforms to the description.
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Response from Ruckfield
Dear Anne-Claire,
We sincerely thank you for your positive feedback and for taking the time to share your experience. We are delighted to hear that the item was as described. Your satisfaction is our priority, and we hope to see you again soon on our site.
The Ruckfield team.
V
Vincent B.
Rating: 4 out of 5
following a purchase from 07/11/2025
Quality varies depending on the products
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Response from Ruckfield
Hello Vincent,
Thank you for your feedback! We pay great attention to the quality of all our products, even if some materials or models may indeed offer different sensations. Your comments are valuable for us to improve.
The Ruckfield team
E
Eric F.
Rating: 4 out of 5
following a purchase from 12/11/2025
I have made several purchases on the Ruckfield site and have never been disappointed by the quality of the products I received. Quality cotton, careful embroidery, impeccable finish, nothing to complain about. I recommend.
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Response from Ruckfield
Hello Eric,
We sincerely thank you for your review and your trust in Ruckfield. We are delighted to learn that you are satisfied with the quality of our products and their finishes. Your recommendation is greatly appreciated and motivates us to continue offering the best to our customers. Please feel free to reach out to us for your future purchases!
The Ruckfield team
P
Philippe Marie P.
Rating: 4 out of 5
following a purchase from 24/11/2025
Easy to access, clear, practical
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Response from Ruckfield
We sincerely thank you for your positive feedback on our Ruckfield site, Mr. Philippe Marie. We are delighted to hear that you find it easy to access, clear, and practical. Your satisfaction is our priority, and we will continue to work to further improve your experience.
The Ruckfield team
G
Gilles E.
Rating: 1 out of 5
following a purchase from 21/11/2025
There are often the same products
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Response from Ruckfield
Hello Gilles,
Thank you for taking the time to share your feedback. We are sorry to learn that our current selection does not fully meet your expectations. Your feedback is valuable and encourages us to continue expanding our range.
Feel free to come back regularly, new collections are regularly added.
Best regards,
The Ruckfield team
B
Bernard R.
Rating: 3 out of 5
following a purchase from 24/11/2025
2 items in XL. The sweater is perfect, the vest is too big!
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Response from Ruckfield
Hello Bernard, we thank you for taking the time to share your opinion on our Ruckfield site. We are delighted that the sweater suits you perfectly, but sorry to hear that the vest did not meet your expectations. Please feel free to contact our customer service for any questions or for a possible exchange.
The Ruckfield team
C
Chantal J.
Rating: 4 out of 5
following a purchase from 27/11/2025
Good value for money
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Response from Ruckfield
Dear Chantal,
We sincerely thank you for your review. We are delighted to learn that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you soon on our site for new discoveries.
The Ruckfield team.
M
Mancilla A.
Rating: 4 out of 5
following a purchase from 30/11/2025
Good
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Response from Ruckfield
Hello,
We are delighted that you are satisfied with your experience on our Ruckfield site. Do not hesitate to share your suggestions to help us improve even further. Looking forward to seeing you again soon!
The Ruckfield team.
F
Francine G.
Rating: 4 out of 5
following a purchase from 18/02/2026
Quality of products online or in the Hagondange store, kindness and professionalism, always satisfied with the items
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Response from Ruckfield
Dear Francine,
We warmly thank you for your positive review and your rating of 4/5. We are delighted to learn that you are satisfied with the quality of our products as well as the welcome and professionalism of our team in Hagondange. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Ruckfield Team
C
Chantal C.
Rating: 4 out of 5
following a purchase from 23/11/2025
Very good
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Response from Ruckfield
Dear Chantal,
We sincerely thank you for your positive review and for your score of 4/5. We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Please do not hesitate to reach out to us if you have any questions or suggestions.
Best regards,
The Ruckfield Team
D
Dominique P.
Rating: 3 out of 5
following a purchase from 09/03/2026
It's not easy on the internet to see the true composition of the items! During my last order, I thought the sweatshirt would be thicker and the color didn't match either, but you have to deal with it! Too bad.
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Response from Ruckfield
Hello Dominique,
Thank you for taking the time to share your feedback.
We understand that online shopping can sometimes be confusing, especially regarding the thickness of materials or the rendering of colors. We strive to provide the most accurate information possible, but your remark is valuable for us to continue improving.
Please feel free to consult the detailed descriptions as well as our customer service for any questions before ordering: Eva and Bénédicte will be happy to advise you.
If the item does not suit you, our customer service is also at your disposal to assist you.
Thank you for your trust and understanding.
See you very soon,
The Ruckfield Team
C
Christian G.
Rating: 4 out of 5
following a purchase from 20/12/2025
The promotions are not very visible
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Response from Ruckfield
Hello Christian,
We thank you for your review and your rating of 4/5. We take your comment regarding the visibility of our promotions into account and we will work on improving this aspect on our site. Your satisfaction is our priority, and your feedback is valuable to us. Please do not hesitate to share any other suggestions.
Best regards,
The Ruckfield Team
G
Genevieve M.
Rating: 4 out of 5
following a purchase from 22/03/2026
Always a very good quality-price ratio
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Response from Ruckfield
We sincerely thank you for your positive feedback, Geneviève. We are delighted to see that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
The Ruckfield Team
M
Maryline C.
Rating: 4 out of 5
following a purchase from 29/11/2025
Good
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Response from Ruckfield
Hello Maryline, we sincerely thank you for your positive feedback on our Ruckfield site. We are delighted that you enjoyed your experience and we hope to see you again soon to continue satisfying you. Do not hesitate to share your suggestions to further improve our services.
The Ruckfield Team
B
Bernard C.
Rating: 4 out of 5
following a purchase from 09/12/2025
Nothing to report
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Response from Ruckfield
Hello Bernard,
Thank you for your feedback and your rating of 4/5. We are delighted that you had a positive experience with Ruckfield. If you have any suggestions or improvements to propose, please do not hesitate to let us know. Your satisfaction is our priority.
Best regards,
The Ruckfield Team
J
Jean R.
Rating: 4 out of 5
following a purchase from 01/12/2025
Size and color conforming.
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Response from Ruckfield
Hello Jean, we thank you for your positive review on our Ruckfield site. We are delighted to learn that you found our items conforming in size and color. Please feel free to reach out to us for any other questions or needs; we will be happy to assist you.
The Ruckfield Team
J
Johann D.
Rating: 4 out of 5
following a purchase from 21/03/2026
Top-notch for delivery times and quality
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Response from Ruckfield
Hello Johann,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our timelines and the quality of our products. Your support is valuable and encourages us to continue improving our services.
See you soon at Ruckfield!
Best regards,
The Ruckfield Team
P
Pascal L.
Rating: 3 out of 5
following a purchase from 13/12/2025
Hello, during my last purchase, I reported that the information labels (material in %; washing temperature... etc) were missing. I thought I would be offered an exchange or some kind of compensation... an explanation.. Best regards, Mr. Le Marc.
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Response from Ruckfield
Hello Mr. Le Marc,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations regarding the information labels. We invite you to contact us directly so that we can provide you with an appropriate solution and explain the situation.
Best regards,
The Ruckfield team.
J
Jean Yves R.
Rating: 4 out of 5
following a purchase from 10/12/2025
Great: keep it up!
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Response from Ruckfield
Hello Jean-Yves,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted that you appreciate our Ruckfield site. Your support motivates us to continue improving our services. Please feel free to reach out to us if you have any suggestions or specific needs.
See you soon!
The Ruckfield Team
L
Laurent C.
Rating: 4 out of 5
following a purchase from 12/12/2025
It is a pity that returns are at your expense
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Response from Ruckfield
Hello Laurent,
Thank you for your feedback and for the 4-star rating. We understand your concern regarding the return fees. Please know that this decision aims to maintain the quality of our services and to offer products at competitive prices. We appreciate your feedback and will certainly take it into account for the future. Do not hesitate to contact us if you have any other suggestions or questions.
Best regards,
The Ruckfield Team
R
Remy B.
Rating: 4 out of 5
following a purchase from 19/02/2026
Received quickly corresponds to the description
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Response from Ruckfield
Hello Rémy,
Thank you for your positive feedback and we are delighted to learn that your order was received quickly and met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
The Ruckfield Team
D
David F.
Rating: 4 out of 5
following a purchase from 28/02/2026
Perfect
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Response from Ruckfield
Hello David,
Thank you very much for your positive feedback! We are delighted that you found your experience with Ruckfield perfect. Please feel free to come back to see us, your feedback is valuable to us.
See you soon!
The Ruckfield Team
L
Laure D.
Rating: 4 out of 5
following a purchase from 20/03/2026
I have ordered clothes several times and I love the proposed style, the collections, etc... But several times also that the cuts of some products do not fit and I have to return them because of the sizes. While it is the right size and the other products fit well. This is also the case with my last order, but I got fed up and did not take the time to return it, too bad for me. I don't want to pay for the return for 1 t-shirt. Key point: Very annoying to always have under-sized pieces. But the quality and design are very nice.
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Response from Ruckfield
Hello Laure,
Thank you for taking the time to share your experience and for your loyalty.
We are delighted to read that you appreciate the style and quality of our collections. However, we are sincerely sorry for the difficulties encountered regarding the cuts and sizes of certain items.
We completely understand your frustration, especially when it leads you to make returns or to refrain from doing so. Your comment about the undersized products is very important and will be forwarded to our teams to improve the consistency of our cuts.
We invite you to consult our size guide for each item and, if necessary, to contact our customer service: Eva and Bénédicte will be happy to advise you to avoid these inconveniences with your future orders.
We sincerely hope to provide you with a fully satisfactory experience in the future.
Thank you again for your trust.
See you very soon,
The Ruckfield Team
N
Nicole B.
Rating: 4 out of 5
following a purchase from 23/03/2026
COMPLIANT WITH THE ORDER
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Response from Ruckfield
Dear Nicole,
We sincerely thank you for your positive review and for taking the time to share your experience. We are delighted to hear that your order met your expectations. Please feel free to reach out to us if you need anything else.
Best regards,
The Ruckfield Team
M
Mauricette R.
Rating: 4 out of 5
following a purchase from 27/03/2026
Very good
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Response from Ruckfield
Hello Mauricette,
We sincerely thank you for your positive feedback and for the rating of 4/5. We are delighted to hear that you are satisfied with your experience on our Ruckfield site. Please feel free to reach out to us if you have any questions or if you would like to share any other impressions.
Best regards,
The Ruckfield Team
P
Philippe L.
Rating: 4 out of 5
following a purchase from 19/03/2026
products matching my request. Fast delivery.
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Response from Ruckfield
Hello Philippe,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to learn that our products met your expectations and that the delivery was fast. Your satisfaction is our priority. Please feel free to reach out to us for any other requests!
Best regards,
The Ruckfield Team
P
Pierre D.
Rating: 4 out of 5
following a purchase from 25/02/2026
Satisfied
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Response from Ruckfield
Hello Pierre, we warmly thank you for your positive review and are delighted to learn that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and encourages us to continue improving our services.
The Ruckfield team
C
Christophe S.
Rating: 4 out of 5
following a purchase from 20/02/2026
Good quality products, fast delivery, however a discount voucher for my birthday in March
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Response from Ruckfield
Hello Christophe,
Thank you very much for your feedback! We are delighted that the quality of our products as well as the speed of delivery have satisfied you.
Regarding your discount voucher for your birthday, we apologize for this inconvenience. A member of our customer service will contact you shortly to rectify the situation.
We remain at your disposal and thank you for your trust.
The Ruckfield team
R
Régis C.
Rating: 4 out of 5
following a purchase from 07/01/2026
Great!
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Response from Ruckfield
Hello Régis,
Thank you for your feedback. Perfect, just how we like it! See you soon at Ruckfield.
The Ruckfield team.
C
Canva B.
Rating: 1 out of 5
following a purchase from 15/01/2026
At the time of validating my cart, the order disappears. I don't want to spend another hour on it.
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Response from Ruckfield
Hello CANVA,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem during the validation of your order. We invite you to contact our customer service, who will be happy to assist you and resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The Ruckfield team.
D
Dominique C.
Rating: 4 out of 5
following a purchase from 18/01/2026
The site is efficient.
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Response from Ruckfield
Hello Dominique,
We sincerely thank you for your positive feedback and are delighted to learn that you find our site effective. Your satisfaction is our priority and we are committed to continuing to improve your experience. Please feel free to share your suggestions to make your visit even more enjoyable.
The Ruckfield team.
H
Héléna M.
Rating: 1 out of 5
following a purchase from 07/01/2026
I bought a black jogging suit marked in large Ruckfield on the front in XXL, it fits a bit tight. I bought the same in blue, same size, it fits perfectly. My husband only wears Ruckfield, the wardrobe is full of long and short sleeve polos and this is the only item where we were disappointed, but it doesn't change our love for this brand.
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Response from Ruckfield
Hello Helena,
Thank you for taking the time to share your feedback. We are delighted to hear that your husband appreciates our products and that your wardrobe consists of many Ruckfield pieces. We take note of your feedback regarding the jogging pants and hope that future adjustments will better meet your expectations. Your satisfaction is our priority, and we thank you for your loyalty to our brand.
Best regards,
The Ruckfield Team
J
Jean Mihel L.
Rating: 4 out of 5
following a purchase from 11/02/2026
Good quality and acceptable price during promotions
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Response from Ruckfield
Hello Jean Michel,
Thank you for your feedback! We are delighted that you like the quality of our products. We do our best to offer the best quality/price ratio, especially through our promotional offers. See you very soon at Ruckfield!
The Ruckfield team.
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