Customer reviews of Ruckfield

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 723 published reviews
5 3 406 91% 4 203 5% 3 55 1% 2 31 1% 1 28 1%

Summary of reviews

Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.

Reviews 2, 3 and 4 stars

Reset filters
S
Stéphane P.
Rating: 4 out of 5
following a purchase from 18/01/2026
I love short-sleeve polos but on my last order, the two polos were made of different materials and therefore despite the same size, one was smaller...
Translated reviews
Response from Ruckfield
Hello Stéphane,

We thank you for your review and are pleased to learn that you appreciate our polos. We apologize for the issue encountered regarding the differences in size and material. Your feedback is valuable and we will make sure to analyze it to improve our products.

The Ruckfield team
R
Rémi L.
Rating: 4 out of 5
following a purchase from 19/01/2026
Perfect
Translated reviews
Response from Ruckfield
Hello Rémi,

Thank you very much for your positive review and your score of 4/5! We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Don't hesitate to come back to us if you have any suggestions or questions. See you soon!

Best regards,
The Ruckfield Team
C
Cyrille H.
Rating: 4 out of 5
following a purchase from 16/01/2026
Poor quality sale product
Translated reviews
Response from Ruckfield
Hello Cyrille,

Thank you for your feedback and your rating of 4/5. We are sorry to learn that the quality of the sale product did not meet your expectations. Your opinion is valuable and helps us improve our offerings. Please do not hesitate to contact us to discuss your experience or ask questions about our products.

Best regards,
The Ruckfield Team
M
Melissa N.
Rating: 3 out of 5
following a purchase from 30/01/2026
Quality products except for the seams of the jogging pants which are coming undone in places. For the t-shirts, nothing to complain about, fast delivery and well-packaged parcels, products well packed in individual bags and neatly folded.
Translated reviews
Response from Ruckfield
Hello,

Thank you very much for your detailed feedback, we are delighted to read that you are satisfied with the quality of our products, the delivery, and the care taken in the packaging.

However, we are sorry regarding the seam issues on the jogging pants. This does not correspond to the level of quality we wish to offer. Please do not hesitate to contact our customer service so that we can find an appropriate solution.

Thank you again for your trust and for your constructive feedback, which helps us improve.

See you very soon!
The Ruckfield team.
M
Marie Christine C.
Rating: 2 out of 5
following a purchase from 12/01/2026
Delivery time was correct. Defective item in terms of printing. It is embroidered "ruby" and not "rugby"!! Is that why the price was reduced!? It would be good to inform.
Translated reviews
Response from Ruckfield
Hello Marie-Christine,

Thank you for taking the time to share your feedback. We are sorry to learn that the item received did not meet your expectations. We place great importance on the quality of our products and your satisfaction. We will forward your comment regarding the printing to our team. Please feel free to contact us directly to resolve this issue.

Best regards,
The Ruckfield Team
P
Pierre G.
Rating: 4 out of 5
following a purchase from 17/01/2026
Sleeve a bit long, a second button at the cuff would not be superfluous
Translated reviews
Response from Ruckfield
Hello Pierre, we thank you for your feedback and your 4/5 rating. We take your suggestion regarding the sleeve length and the addition of a second button into account, which could indeed improve comfort. Your opinion is valuable to help us improve our products.

The Ruckfield Team
C
Cédric B.
Rating: 4 out of 5
following a purchase from 07/01/2026
Good product, fits well.
Translated reviews
Response from Ruckfield
Hello Cédric,

We thank you for your review and are delighted to learn that you are satisfied with your product and its size. Your feedback is valuable and motivates us to continue improving our offer. Don't hesitate to reach out to us if you have any other questions or needs.

Best regards,
The Ruckfield Team
M
Mireille R.
Rating: 2 out of 5
following a purchase from 03/01/2026
Very nice t-shirt and very good fit and quality.
Translated reviews
Response from Ruckfield
Hello Mireille,

Thank you for your positive comments on the fit and quality of our t-shirt. We are delighted that you like it! Don't hesitate to share with us what could improve your experience.

Best regards,
The Ruckfield Team
F
Françoise Et Claude C.
Rating: 3 out of 5
following a purchase from 02/01/2026
Not enough models in large sizes and colors not trendy enough.
Translated reviews
Response from Ruckfield
Dear Françoise and dear Claude, we thank you for your constructive feedback regarding our Ruckfield site. We take your suggestions on large sizes and color variety into account, and we will strive to expand our offer to better meet the expectations of our clientele.

Your opinion is valuable to help us improve our range.

See you very soon and thank you again for your honesty!
The Ruckfield team
We use cookies for audience measurement and improving user experience.