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Rating: 4 out of 5
Sizing is tough for me. Medium is too small and large seems too big.
Customer reviews of Ruckfield
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 3 723 published reviews
Summary of reviews
Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.
4 star reviews
Reset filtersS
Rating: 4 out of 5
Easy to use
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Response from Ruckfield
Hello Stéphanie,
Thank you very much for your positive feedback! We are delighted to hear that our site is easy to use. We hope to see you again soon for more pleasant experiences.
The Ruckfield Team.
Thank you very much for your positive feedback! We are delighted to hear that our site is easy to use. We hope to see you again soon for more pleasant experiences.
The Ruckfield Team.
O
Rating: 4 out of 5
very good
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Response from Ruckfield
Hello Olivier,
We sincerely thank you for your positive feedback and for taking the time to share your experience. We are delighted that you liked our products and hope to see you soon in our store.
The Ruckfield Team.
We sincerely thank you for your positive feedback and for taking the time to share your experience. We are delighted that you liked our products and hope to see you soon in our store.
The Ruckfield Team.
P
Rating: 4 out of 5
The products are of good quality, the site is nice. It just lacks sizes in too many products.
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Response from Ruckfield
Hello Pascal,
We sincerely thank you for your positive feedback regarding the quality of our products and the experience on our site. We take note of your comment about the sizes and will continue to work to improve our offer.
The Ruckfield Team.
We sincerely thank you for your positive feedback regarding the quality of our products and the experience on our site. We take note of your comment about the sizes and will continue to work to improve our offer.
The Ruckfield Team.
G
Rating: 4 out of 5
Completely satisfied with the choice of products and delivery times
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Response from Ruckfield
Hello Gérard,
We warmly thank you for your positive review and are delighted that you are satisfied with our choice of products as well as our delivery times. Your satisfaction is our priority, and we would be happy to welcome you again to our online store.
The Ruckfield Team.
We warmly thank you for your positive review and are delighted that you are satisfied with our choice of products as well as our delivery times. Your satisfaction is our priority, and we would be happy to welcome you again to our online store.
The Ruckfield Team.
J
Rating: 4 out of 5
Very beautiful quality articles that are original and innovative
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Response from Ruckfield
Hello Jean-Paul,
We sincerely thank you for your warm feedback. We are delighted that our items please you and that they meet your expectations in terms of quality and originality. We hope to see you very soon in our online store.
The Ruckfield Team.
We sincerely thank you for your warm feedback. We are delighted that our items please you and that they meet your expectations in terms of quality and originality. We hope to see you very soon in our online store.
The Ruckfield Team.
J
Rating: 4 out of 5
nickel
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Response from Ruckfield
Hello Jean François,
We warmly thank you for your positive review! We are delighted that your experience met your expectations and we hope to see you very soon in our store.
The Ruckfield Team.
We warmly thank you for your positive review! We are delighted that your experience met your expectations and we hope to see you very soon in our store.
The Ruckfield Team.
J
Rating: 4 out of 5
Well appreciated order
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Response from Ruckfield
Hello Jean Marc,
We thank you for your positive feedback and are delighted to hear that you liked your order. Your satisfaction is our priority, and it encourages us to continue improving our services.
Best regards,
The Ruckfield team
We thank you for your positive feedback and are delighted to hear that you liked your order. Your satisfaction is our priority, and it encourages us to continue improving our services.
Best regards,
The Ruckfield team
C
Rating: 4 out of 5
Very pleasant welcome, I communicated by phone with a lady for an exchange of items.
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Response from Ruckfield
Hello Christiane,
We warmly thank you for your positive feedback. It is a pleasure to know that our team was able to welcome and assist you in your process. We hope to see you soon on our online store!
The Ruckfield Team.
We warmly thank you for your positive feedback. It is a pleasure to know that our team was able to welcome and assist you in your process. We hope to see you soon on our online store!
The Ruckfield Team.
J
Rating: 4 out of 5
Everything was fine
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Response from Ruckfield
Hello Jean-François,
We sincerely thank you for your positive feedback. We are delighted that you had a good experience with us and hope to have the pleasure of seeing you again soon in our store.
The Ruckfield Team.
We sincerely thank you for your positive feedback. We are delighted that you had a good experience with us and hope to have the pleasure of seeing you again soon in our store.
The Ruckfield Team.
P
Rating: 4 out of 5
Well, but everything doesn't fit the same
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Response from Ruckfield
Hello Pascal,
Thank you very much for your feedback. We are delighted that you enjoyed your experience, and we take note of your comment regarding the size. Your satisfaction is precious to us and we hope to see you again soon in our online store.
The Ruckfield Team.
Thank you very much for your feedback. We are delighted that you enjoyed your experience, and we take note of your comment regarding the size. Your satisfaction is precious to us and we hope to see you again soon in our online store.
The Ruckfield Team.
A
Rating: 4 out of 5
The colors are not always the same as on the site
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Response from Ruckfield
Hello,
Thank you for your feedback and we are pleased to hear that you are very satisfied with your experience. We take your comments regarding the colors into account and will do our best to improve this presentation.
The Ruckfield Team.
Thank you for your feedback and we are pleased to hear that you are very satisfied with your experience. We take your comments regarding the colors into account and will do our best to improve this presentation.
The Ruckfield Team.
L
Rating: 4 out of 5
The ball itself is beautiful, the tee is nice too, but a gift box wouldn't have been too much.
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Response from Ruckfield
Hello Laurence,
Thank you very much for your warm feedback! We are delighted that you appreciate the balloon and the tee. Your suggestion regarding the gift box is very relevant and we will note it for the future.
The Ruckfield Team.
Thank you very much for your warm feedback! We are delighted that you appreciate the balloon and the tee. Your suggestion regarding the gift box is very relevant and we will note it for the future.
The Ruckfield Team.
A
Rating: 4 out of 5
Good
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Response from Ruckfield
Hello,
We sincerely thank you for your positive feedback. We are delighted that you enjoyed your experience and hope to see you again very soon in our online store.
The Ruckfield Team.
We sincerely thank you for your positive feedback. We are delighted that you enjoyed your experience and hope to see you again very soon in our online store.
The Ruckfield Team.
J
Rating: 4 out of 5
Quality clothing, a bit expensive, but overall, I am satisfied.
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Response from Ruckfield
Hello Jean-Christophe,
We sincerely thank you for your feedback and are delighted to learn that you are satisfied with the quality of our clothing. Your feedback is valuable and encourages us to continue offering the best.
The Ruckfield Team.
We sincerely thank you for your feedback and are delighted to learn that you are satisfied with the quality of our clothing. Your feedback is valuable and encourages us to continue offering the best.
The Ruckfield Team.
L
Rating: 4 out of 5
Satisfied with the products, however 2 items had to be returned due to a size issue. The return is at the customer's expense, this is the first time this has happened to me!!!!
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Response from Ruckfield
Hello Ludovic,
Thank you for your feedback and for your trust in our products.
We are delighted to hear that you are satisfied with your items. However, we fully understand your disappointment regarding the return fees related to the size issue.
According to our sales conditions, return fees are the responsibility of the customer when it comes to an exchange or a return for personal convenience. We understand that this practice may differ from that of other brands.
We remain at your disposal to assist you as best as we can in your procedures and to answer all your questions.
The Ruckfield Team.
Thank you for your feedback and for your trust in our products.
We are delighted to hear that you are satisfied with your items. However, we fully understand your disappointment regarding the return fees related to the size issue.
According to our sales conditions, return fees are the responsibility of the customer when it comes to an exchange or a return for personal convenience. We understand that this practice may differ from that of other brands.
We remain at your disposal to assist you as best as we can in your procedures and to answer all your questions.
The Ruckfield Team.
S
Rating: 4 out of 5
Perfect
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Response from Ruckfield
Hello Stephan,
We sincerely thank you for your positive feedback. We are delighted to learn that your experience with Ruckfield met your expectations.
The Ruckfield Team.
We sincerely thank you for your positive feedback. We are delighted to learn that your experience with Ruckfield met your expectations.
The Ruckfield Team.
O
Rating: 4 out of 5
good overall
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Response from Ruckfield
Hello Olivier,
Thank you for your positive feedback on Ruckfield! We are delighted to hear that you are satisfied with your overall experience. If you have any suggestions to improve our services, please feel free to share them with us. Your feedback is valuable to us.
Best regards,
The Ruckfield team
Thank you for your positive feedback on Ruckfield! We are delighted to hear that you are satisfied with your overall experience. If you have any suggestions to improve our services, please feel free to share them with us. Your feedback is valuable to us.
Best regards,
The Ruckfield team
J
Rating: 4 out of 5
It is a shame not to be able to return while being refunded... for my part, 1 item does not fit and I do not want to exchange it, it does not please the person I gave it to, and a credit note is not a good solution for me.
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Response from Ruckfield
Hello Jean Michel,
Thank you for taking the time to share your opinion.
We want to reassure you: refunds are completely possible. To do this, simply contact our customer service by email or phone to let us know about your return request. We will then be able to assist you in the process and find the solution that best suits your situation.
Do not hesitate to get back to us, we remain at your disposal.
The Ruckfield team.
Thank you for taking the time to share your opinion.
We want to reassure you: refunds are completely possible. To do this, simply contact our customer service by email or phone to let us know about your return request. We will then be able to assist you in the process and find the solution that best suits your situation.
Do not hesitate to get back to us, we remain at your disposal.
The Ruckfield team.
C
Rating: 4 out of 5
Quality clothing, careful and fast shipping. However, many items do not come in 6xl.
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Response from Ruckfield
We sincerely thank you for your positive feedback regarding the quality of our clothing and the speed of our shipments. We take your comment about the availability of sizes, especially the 6XL, into account, and we will consider your suggestions to improve our offer. Your satisfaction is our priority, and we hope to see you again soon on our site.
M
Rating: 4 out of 5
I was pleased with the products that I ordered. Unfortunately it was difficult to understand the official return policy, but this was solved by mail correspondence and solved in a satisfactory way.
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Response from Ruckfield
Hello Mathieu,
Thank you for your feedback. We are delighted to hear that you were pleased with the products you ordered. We also appreciate your comments regarding our return policy. We understand that the process was not as clear as it should have been, and we are glad that our customer service team was able to assist you and provide a satisfactory solution. Your feedback helps us improve our communication and customer experience.
The Ruckfield Team.
Thank you for your feedback. We are delighted to hear that you were pleased with the products you ordered. We also appreciate your comments regarding our return policy. We understand that the process was not as clear as it should have been, and we are glad that our customer service team was able to assist you and provide a satisfactory solution. Your feedback helps us improve our communication and customer experience.
The Ruckfield Team.
J
Rating: 4 out of 5
Good quality shirt, to see with the boxers.
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Response from Ruckfield
Hello Jérôme,
Thank you very much for your feedback!
We are delighted that the appearance and quality of your item have pleased you. We pay particular attention to the selection of our materials and the making of our products so that they retain their qualities over time.
We hope it will bring you complete satisfaction for many years to come. We look forward to seeing you again soon at Ruckfield!
The Ruckfield Team.
Thank you very much for your feedback!
We are delighted that the appearance and quality of your item have pleased you. We pay particular attention to the selection of our materials and the making of our products so that they retain their qualities over time.
We hope it will bring you complete satisfaction for many years to come. We look forward to seeing you again soon at Ruckfield!
The Ruckfield Team.
D
Rating: 4 out of 5
Great fit of the polo and nice colors. Do not sew a label between the shoulders, it itches.
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Response from Ruckfield
Hello Daniel,
You can reply:
Thank you very much for your feedback!
We are delighted to hear that you appreciate the fit of your polo as well as its colors.
Thank you also for taking the time to share your comment regarding the label. Your feedback is valuable and we pass it on to our teams to continuously improve the comfort of our products.
Looking forward to seeing you again soon at Ruckfield!
The Ruckfield Team.
You can reply:
Thank you very much for your feedback!
We are delighted to hear that you appreciate the fit of your polo as well as its colors.
Thank you also for taking the time to share your comment regarding the label. Your feedback is valuable and we pass it on to our teams to continuously improve the comfort of our products.
Looking forward to seeing you again soon at Ruckfield!
The Ruckfield Team.
M
Rating: 4 out of 5
Very good with a choice
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Response from Ruckfield
Hello Mathieu,
Thank you very much for your positive feedback! We are delighted that you appreciate our selection. Don't hesitate to come back and see us, we always have new items to discover.
The Ruckfield Team.
Thank you very much for your positive feedback! We are delighted that you appreciate our selection. Don't hesitate to come back and see us, we always have new items to discover.
The Ruckfield Team.
J
Rating: 4 out of 5
Quality product. The sizes are large and advantageous, the L is not Chinese L
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Response from Ruckfield
Hello Jim,
We are delighted that the quality of our products pleases you and that the sizes meet your expectations. At Ruckfield, we place great importance on offering comfortable and suitable cuts.
Looking forward to seeing you again soon.
The Ruckfield Team.
We are delighted that the quality of our products pleases you and that the sizes meet your expectations. At Ruckfield, we place great importance on offering comfortable and suitable cuts.
Looking forward to seeing you again soon.
The Ruckfield Team.
J
Rating: 4 out of 5
satisfied
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Response from Ruckfield
Hello Jean-Louis,
Thank you for taking the time to leave a review on our Ruckfield site. We are delighted to hear that you are satisfied with your experience. If you have any suggestions or comments to further improve our services, please feel free to let us know. See you very soon!
The Ruckfield Team.
Thank you for taking the time to leave a review on our Ruckfield site. We are delighted to hear that you are satisfied with your experience. If you have any suggestions or comments to further improve our services, please feel free to let us know. See you very soon!
The Ruckfield Team.
F
Rating: 4 out of 5
Great men's jacket
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Response from Ruckfield
Hello Franck,
We warmly thank you for your review and your rating of 4 out of 5. We are delighted to learn that you appreciate the jacket. Your satisfaction is our priority, and we hope to see you again soon on our site. Please do not hesitate to share your suggestions to further improve your experience!
Best regards,
The Ruckfield team
We warmly thank you for your review and your rating of 4 out of 5. We are delighted to learn that you appreciate the jacket. Your satisfaction is our priority, and we hope to see you again soon on our site. Please do not hesitate to share your suggestions to further improve your experience!
Best regards,
The Ruckfield team
O
Rating: 4 out of 5
The quality is good, it fits quite large but the price remains quite high. I am satisfied with this purchase
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Response from Ruckfield
Dear Olivia,
Thank you very much for your feedback. We are delighted that the quality and size suit you! We take your comment regarding the price into account, your opinion is valuable to us. Happy that you like your purchase!
The Ruckfield Team
Thank you very much for your feedback. We are delighted that the quality and size suit you! We take your comment regarding the price into account, your opinion is valuable to us. Happy that you like your purchase!
The Ruckfield Team
R
Rating: 4 out of 5
Very good
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Response from Ruckfield
Hello Roland,
We sincerely thank you for your positive feedback on our Ruckfield site. Your satisfaction is our priority, and we are glad to know that you had a good experience. Please feel free to share your suggestions for further improvement.
The Ruckfield Team
We sincerely thank you for your positive feedback on our Ruckfield site. Your satisfaction is our priority, and we are glad to know that you had a good experience. Please feel free to share your suggestions for further improvement.
The Ruckfield Team
O
Rating: 4 out of 5
After receiving a defective item, professional sales service
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Response from Ruckfield
Hello Olivier and Murielle,
Thank you for your feedback. We are sincerely sorry that the received item did not meet your expectations.
However, we are pleased to have been able to provide you with a solution quickly and that our customer service was able to meet your needs.
Your satisfaction remains our priority, and we hope to have the pleasure of fully satisfying you on your next order.
The Ruckfield Team.
Thank you for your feedback. We are sincerely sorry that the received item did not meet your expectations.
However, we are pleased to have been able to provide you with a solution quickly and that our customer service was able to meet your needs.
Your satisfaction remains our priority, and we hope to have the pleasure of fully satisfying you on your next order.
The Ruckfield Team.
J
Rating: 4 out of 5
Very good quality, original clothing.
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Response from Ruckfield
Hello,
Thank you for your message! We are very pleased to know that you appreciate the quality and originality of our pieces. See you soon!
The Ruckfield Team
Thank you for your message! We are very pleased to know that you appreciate the quality and originality of our pieces. See you soon!
The Ruckfield Team
J
Rating: 4 out of 5
Serious, meets deadlines.
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Response from Ruckfield
Hello Jean Christophe,
Thank you very much for your message! Meeting our deadlines is a priority for us, so your feedback is particularly pleasing.
The Ruckfield Team
Thank you very much for your message! Meeting our deadlines is a priority for us, so your feedback is particularly pleasing.
The Ruckfield Team
J
Rating: 4 out of 5
It's good to have promotions, but very few choices in sizes.
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Response from Ruckfield
Dear Jean Luc,
Thank you for your feedback and for your comment. We are delighted that you like the promotions. We are taking your feedback regarding the sizes into account and are doing our best to expand the availability. See you very soon!
The Ruckfield Team
Thank you for your feedback and for your comment. We are delighted that you like the promotions. We are taking your feedback regarding the sizes into account and are doing our best to expand the availability. See you very soon!
The Ruckfield Team
F
Rating: 4 out of 5
It's a shame that returns are not free.
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Response from Ruckfield
Hello Frederick,
We thank you for your review and are delighted that you appreciated our Ruckfield site. We take your comment regarding return fees into account, and we will not fail to examine it in order to improve our customers' experience. Please feel free to reach out to us if you have any other suggestions.
The Ruckfield Team
We thank you for your review and are delighted that you appreciated our Ruckfield site. We take your comment regarding return fees into account, and we will not fail to examine it in order to improve our customers' experience. Please feel free to reach out to us if you have any other suggestions.
The Ruckfield Team
L
Rating: 4 out of 5
Correct item, I would have liked a slightly thicker material like a sweatshirt.
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Response from Ruckfield
Hello Liliane,
Thank you for your review and your 4/5 rating! We are glad that the item suits you. We take your comment regarding the thickness of the material into account and will consider it for our future collections. Your satisfaction is important to us.
Best regards,
The Ruckfield Team
Thank you for your review and your 4/5 rating! We are glad that the item suits you. We take your comment regarding the thickness of the material into account and will consider it for our future collections. Your satisfaction is important to us.
Best regards,
The Ruckfield Team
E
Rating: 4 out of 5
As usual, very good exchange with the sales service, good tracking of the package. Don't change anything.
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Response from Ruckfield
Hello Edouard,
We sincerely thank you for your feedback and for the rating of 4/5. We are delighted to hear that you appreciated your interaction with our customer service as well as the tracking of your package. Your satisfaction is our priority, and we will continue to do our best to provide you with quality service.
See you soon at Ruckfield!
We sincerely thank you for your feedback and for the rating of 4/5. We are delighted to hear that you appreciated your interaction with our customer service as well as the tracking of your package. Your satisfaction is our priority, and we will continue to do our best to provide you with quality service.
See you soon at Ruckfield!
G
Rating: 4 out of 5
very good quality product thank you
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Response from Ruckfield
Hello Géraldine,
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with the quality of our products. Your input is very valuable and motivates us to continue improving our range. Please feel free to reach out to us for any other questions or needs.
Best regards,
The Ruckfield team
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with the quality of our products. Your input is very valuable and motivates us to continue improving our range. Please feel free to reach out to us for any other questions or needs.
Best regards,
The Ruckfield team
A
Rating: 4 out of 5
Quality items but expensive. However, it offers a very good quality-price ratio during sales.
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Response from Ruckfield
Hello Alain,
Thank you very much for your feedback and your rating of 4/5! We are delighted that you appreciate the quality of our products. We understand that our prices may seem high, but we strive to offer good value for money throughout the year thanks to our various offers ... Black Friday, Christmas, winter and summer sales, Valentine's Day, French Days, clearance offers, Father's Day, as well as the loyalty program ...
We are constantly working to improve our offer to best meet the expectations of all our customers. Your feedback is valuable to us and motivates us to continue improving our offer.
See you soon at Ruckfield!
Best regards,
The Ruckfield team
Thank you very much for your feedback and your rating of 4/5! We are delighted that you appreciate the quality of our products. We understand that our prices may seem high, but we strive to offer good value for money throughout the year thanks to our various offers ... Black Friday, Christmas, winter and summer sales, Valentine's Day, French Days, clearance offers, Father's Day, as well as the loyalty program ...
We are constantly working to improve our offer to best meet the expectations of all our customers. Your feedback is valuable to us and motivates us to continue improving our offer.
See you soon at Ruckfield!
Best regards,
The Ruckfield team