Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.
Navigating the site is easy and well organized. The products are original and well cut. The shipping is very fast, however, the return procedure is tedious (requested by email) and the choices are limited: no refund on credit card, return at the customer's expense, which is a shame.
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Response from Ruckfield
Hello Alison,
We sincerely thank you for your message and for taking the time to share your experience. We are pleased to read that the navigation on our site, the quality of our products, and the speed of shipping have satisfied you.
We also thank you for your feedback regarding our return procedure. This is valuable and allows us to continuously improve our services. Currently, our customers are only autonomous for size exchanges directly via their account. For any other request, including refunds, it is necessary to go through our After-Sales Service, which handles the return request.
Our team remains at your disposal, whether by phone or email, to assist you in your procedures.
Thank you again for your trust,
The Ruckfield team.
A
Amélie G.
Rating: 4 out of 5
following a purchase from 01/03/2026
Always very satisfied with my purchases on the ruckfield site. Very good quality clothing, except for the last order. One of the t-shirts ordered was torn. Disappointed
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Response from Ruckfield
Dear Amélie,
Thank you for your positive feedback on the quality of our clothing. We are sincerely sorry to hear that one of your items was defective. Please do not hesitate to contact our customer service so that we can resolve this issue as quickly as possible.
The Ruckfield team.
C
Corine J.
Rating: 4 out of 5
following a purchase from 08/04/2026
Happy even if the sweater was not what I thought
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Response from Ruckfield
Hello Corine, we thank you for your feedback and are delighted to hear that you are satisfied with your experience on our Ruckfield site. We apologize if the sweater received did not meet your expectations. Please feel free to contact us with any questions or to explore other options!
The Ruckfield team.
O
Olivier T.
Rating: 4 out of 5
following a purchase from 04/04/2026
Very good, good quality, discreet elegance as I like.
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Response from Ruckfield
Hello Olivier,
Thank you very much for your positive feedback on our Ruckfield site! We are delighted to hear that you appreciate the quality and elegance of our products. See you soon!
The Ruckfield Team
A
Arnaud C.
Rating: 4 out of 5
following a purchase from 02/04/2026
Nothing to report except a defect on the polo that I had to exchange
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Response from Ruckfield
Hello Arnaud,
Thank you very much for your feedback and your trust in Ruckfield. We are delighted that you are generally satisfied with your experience. We apologize for the inconvenience encountered with the polo and we are happy that the exchange could be made. Please do not hesitate to contact us if you need anything else.
The Ruckfield team.
O
Olivier M.
Rating: 4 out of 5
following a purchase from 17/02/2026
Nothing to report; everything was as expected
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Response from Ruckfield
Hello Olivier,
Thank you for your positive feedback and we are delighted to hear that your experience with Ruckfield met your expectations. Please feel free to reach out to us if you need anything. See you very soon!
Best regards,
The Ruckfield Team
C
Claude D.
Rating: 4 out of 5
following a purchase from 14/12/2025
Good
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Response from Ruckfield
Dear Cyril,
We sincerely thank you for your positive review of our Ruckfield site. Your satisfaction is our priority, and we are delighted to know that you found your experience pleasant. Please feel free to reach out to us with any questions or suggestions.
The Ruckfield Team
N
Nell F.
Rating: 4 out of 5
following a purchase from 12/12/2025
!
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Response from Ruckfield
Hello Nell,
Thank you for your positive feedback on Ruckfield! We are delighted that you like our site. If you have any additional suggestions or comments, please feel free to share them. Your feedback is valuable to us!
Best regards,
The Ruckfield team
D
Didier M.
Rating: 4 out of 5
following a purchase from 29/11/2025
Always a lot of choices. Quality items. Regular promotions. Just a communication policy a bit too present. Maybe slightly reduce the number of emails sent.... Otherwise very good!
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Response from Ruckfield
We sincerely thank you for your positive feedback and constructive remarks regarding our Ruckfield site. We are delighted to learn that you appreciate the variety and quality of our items, as well as our promotions. We take note of your suggestion regarding the frequency of emails and we will ensure to adjust our communication to better meet your expectations.
The Ruckfield Team
J
Jean Bernard B.
Rating: 4 out of 5
following a purchase from 19/03/2026
beautiful sweatshirt, good quality, happy with my purchase.
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Response from Ruckfield
Hello Jean Bernard,
Thank you very much for your review and positive comments! We are delighted that you are happy with your purchase and that you like the quality of the sweatshirt. Feel free to come back and visit our site to discover our new collections.
Best regards,
The Ruckfield Team
F
Francis D.
Rating: 4 out of 5
following a purchase from 23/11/2025
Good site
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Response from Ruckfield
Hello Francis,
Thank you very much for your review and your rating of 4/5! We are delighted that you found our site good. Please feel free to share your suggestions to further improve your experience.
Best regards,
The Ruckfield Team
E
Emmanuel P.
Rating: 4 out of 5
following a purchase from 16/03/2026
4/5 Beautiful products, good quality.
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Response from Ruckfield
Dear Emmanuel, we warmly thank you for your positive review on our Ruckfield site. We are delighted that you appreciate the quality of our products. Please feel free to reach out to us if you have any other comments or suggestions!
The Ruckfield Team
P
Patrick B.
Rating: 4 out of 5
following a purchase from 09/11/2025
Fast and efficient
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Response from Ruckfield
Hello Patrick, we thank you for your feedback and are delighted to see that our site mostly satisfies you. Please feel free to share your suggestions to further improve your experience. Your feedback is valuable to us!
The Ruckfield Team
A
Anne-Sophie M.
Rating: 4 out of 5
following a purchase from 16/02/2026
The vest I bought for my husband is of beautiful quality.
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Response from Ruckfield
Hello Anne-Sophie,
Thank you very much for your positive feedback! We are delighted to hear that you appreciate the quality of the vest you chose for your husband. We hope he will like it and that you will continue to find happiness at Ruckfield.
See you soon,
The Ruckfield Team
J
Jeremy M.
Rating: 4 out of 5
following a purchase from 13/03/2026
Received cap with a moisture stain certainly during transport but customer service was very responsive and refunded my cap with a voucher thank you
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Response from Ruckfield
Hello Jeremy, we sincerely thank you for your positive feedback and your understanding. We are delighted to learn that our customer service was able to respond quickly to your issue. Please do not hesitate to reach out to us if you have any other questions or if you need assistance.
The Ruckfield Team
T
Thierry C.
Rating: 4 out of 5
following a purchase from 12/11/2025
Good product, fits well, I recommend
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Response from Ruckfield
Dear Thierry, we sincerely thank you for your positive feedback and your recommendation. We are delighted to learn that our products suit you and that the size is to your liking. Please do not hesitate to reach out to us for any questions or future needs.
The Ruckfield Team
D
Dominique D.
Rating: 4 out of 5
following a purchase from 07/12/2025
SUPER GOOD
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Response from Ruckfield
Hello Dominique,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and encourages us to continue improving our services.
See you soon,
The Ruckfield Team
M
Monika C.
Rating: 4 out of 5
following a purchase from 24/03/2026
The quality is still there after many washes.
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Response from Ruckfield
We sincerely thank you for your positive feedback, Monika. We are delighted to learn that the quality of our products remains intact even after numerous washes. Your satisfaction is our priority, and your comments encourage us to continue offering the best to our customers.
The Ruckfield Team
S
Serge C.
Rating: 4 out of 5
following a purchase from 17/03/2026
Finally some nice plus-size clothing, thank you for thinking of us.
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Response from Ruckfield
Hello Serge,
We sincerely thank you for your message. We are happy that our plus size offer meets your expectations. We will continue to develop collections suitable for everyone.
The Ruckfield team.
A
Anne-Claire G.
Rating: 4 out of 5
following a purchase from 30/11/2025
Item conforms to the description.
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Response from Ruckfield
Dear Anne-Claire,
We sincerely thank you for your positive feedback and for taking the time to share your experience. We are delighted to hear that the item was as described. Your satisfaction is our priority, and we hope to see you again soon on our site.
The Ruckfield team.
V
Vincent B.
Rating: 4 out of 5
following a purchase from 07/11/2025
Quality varies depending on the products
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Response from Ruckfield
Hello Vincent,
Thank you for your feedback! We pay great attention to the quality of all our products, even if some materials or models may indeed offer different sensations. Your comments are valuable for us to improve.
The Ruckfield team
E
Eric F.
Rating: 4 out of 5
following a purchase from 12/11/2025
I have made several purchases on the Ruckfield site and have never been disappointed by the quality of the products I received. Quality cotton, careful embroidery, impeccable finish, nothing to complain about. I recommend.
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Response from Ruckfield
Hello Eric,
We sincerely thank you for your review and your trust in Ruckfield. We are delighted to learn that you are satisfied with the quality of our products and their finishes. Your recommendation is greatly appreciated and motivates us to continue offering the best to our customers. Please feel free to reach out to us for your future purchases!
The Ruckfield team
P
Philippe Marie P.
Rating: 4 out of 5
following a purchase from 24/11/2025
Easy to access, clear, practical
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Response from Ruckfield
We sincerely thank you for your positive feedback on our Ruckfield site, Mr. Philippe Marie. We are delighted to hear that you find it easy to access, clear, and practical. Your satisfaction is our priority, and we will continue to work to further improve your experience.
The Ruckfield team
C
Chantal J.
Rating: 4 out of 5
following a purchase from 27/11/2025
Good value for money
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Response from Ruckfield
Dear Chantal,
We sincerely thank you for your review. We are delighted to learn that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you soon on our site for new discoveries.
The Ruckfield team.
M
Mancilla A.
Rating: 4 out of 5
following a purchase from 30/11/2025
Good
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Response from Ruckfield
Hello,
We are delighted that you are satisfied with your experience on our Ruckfield site. Do not hesitate to share your suggestions to help us improve even further. Looking forward to seeing you again soon!
The Ruckfield team.
F
Francine G.
Rating: 4 out of 5
following a purchase from 18/02/2026
Quality of products online or in the Hagondange store, kindness and professionalism, always satisfied with the items
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Response from Ruckfield
Dear Francine,
We warmly thank you for your positive review and your rating of 4/5. We are delighted to learn that you are satisfied with the quality of our products as well as the welcome and professionalism of our team in Hagondange. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Ruckfield Team
C
Chantal C.
Rating: 4 out of 5
following a purchase from 23/11/2025
Very good
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Response from Ruckfield
Dear Chantal,
We sincerely thank you for your positive review and for your score of 4/5. We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Please do not hesitate to reach out to us if you have any questions or suggestions.
Best regards,
The Ruckfield Team
C
Christian G.
Rating: 4 out of 5
following a purchase from 20/12/2025
The promotions are not very visible
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Response from Ruckfield
Hello Christian,
We thank you for your review and your rating of 4/5. We take your comment regarding the visibility of our promotions into account and we will work on improving this aspect on our site. Your satisfaction is our priority, and your feedback is valuable to us. Please do not hesitate to share any other suggestions.
Best regards,
The Ruckfield Team
G
Genevieve M.
Rating: 4 out of 5
following a purchase from 22/03/2026
Always a very good quality-price ratio
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Response from Ruckfield
We sincerely thank you for your positive feedback, Geneviève. We are delighted to see that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
The Ruckfield Team
M
Maryline C.
Rating: 4 out of 5
following a purchase from 29/11/2025
Good
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Response from Ruckfield
Hello Maryline, we sincerely thank you for your positive feedback on our Ruckfield site. We are delighted that you enjoyed your experience and we hope to see you again soon to continue satisfying you. Do not hesitate to share your suggestions to further improve our services.
The Ruckfield Team
B
Bernard C.
Rating: 4 out of 5
following a purchase from 09/12/2025
Nothing to report
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Response from Ruckfield
Hello Bernard,
Thank you for your feedback and your rating of 4/5. We are delighted that you had a positive experience with Ruckfield. If you have any suggestions or improvements to propose, please do not hesitate to let us know. Your satisfaction is our priority.
Best regards,
The Ruckfield Team
J
Jean R.
Rating: 4 out of 5
following a purchase from 01/12/2025
Size and color conforming.
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Response from Ruckfield
Hello Jean, we thank you for your positive review on our Ruckfield site. We are delighted to learn that you found our items conforming in size and color. Please feel free to reach out to us for any other questions or needs; we will be happy to assist you.
The Ruckfield Team
J
Johann D.
Rating: 4 out of 5
following a purchase from 21/03/2026
Top-notch for delivery times and quality
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Response from Ruckfield
Hello Johann,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our timelines and the quality of our products. Your support is valuable and encourages us to continue improving our services.
See you soon at Ruckfield!
Best regards,
The Ruckfield Team
J
Jean Yves R.
Rating: 4 out of 5
following a purchase from 10/12/2025
Great: keep it up!
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Response from Ruckfield
Hello Jean-Yves,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted that you appreciate our Ruckfield site. Your support motivates us to continue improving our services. Please feel free to reach out to us if you have any suggestions or specific needs.
See you soon!
The Ruckfield Team
L
Laurent C.
Rating: 4 out of 5
following a purchase from 12/12/2025
It is a pity that returns are at your expense
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Response from Ruckfield
Hello Laurent,
Thank you for your feedback and for the 4-star rating. We understand your concern regarding the return fees. Please know that this decision aims to maintain the quality of our services and to offer products at competitive prices. We appreciate your feedback and will certainly take it into account for the future. Do not hesitate to contact us if you have any other suggestions or questions.
Best regards,
The Ruckfield Team
R
Remy B.
Rating: 4 out of 5
following a purchase from 19/02/2026
Received quickly corresponds to the description
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Response from Ruckfield
Hello Rémy,
Thank you for your positive feedback and we are delighted to learn that your order was received quickly and met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
The Ruckfield Team
D
David F.
Rating: 4 out of 5
following a purchase from 28/02/2026
Perfect
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Response from Ruckfield
Hello David,
Thank you very much for your positive feedback! We are delighted that you found your experience with Ruckfield perfect. Please feel free to come back to see us, your feedback is valuable to us.
See you soon!
The Ruckfield Team
L
Laure D.
Rating: 4 out of 5
following a purchase from 20/03/2026
I have ordered clothes several times and I love the proposed style, the collections, etc... But several times also that the cuts of some products do not fit and I have to return them because of the sizes. While it is the right size and the other products fit well. This is also the case with my last order, but I got fed up and did not take the time to return it, too bad for me. I don't want to pay for the return for 1 t-shirt. Key point: Very annoying to always have under-sized pieces. But the quality and design are very nice.
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Response from Ruckfield
Hello Laure,
Thank you for taking the time to share your experience and for your loyalty.
We are delighted to read that you appreciate the style and quality of our collections. However, we are sincerely sorry for the difficulties encountered regarding the cuts and sizes of certain items.
We completely understand your frustration, especially when it leads you to make returns or to refrain from doing so. Your comment about the undersized products is very important and will be forwarded to our teams to improve the consistency of our cuts.
We invite you to consult our size guide for each item and, if necessary, to contact our customer service: Eva and Bénédicte will be happy to advise you to avoid these inconveniences with your future orders.
We sincerely hope to provide you with a fully satisfactory experience in the future.
Thank you again for your trust.
See you very soon,
The Ruckfield Team
N
Nicole B.
Rating: 4 out of 5
following a purchase from 23/03/2026
COMPLIANT WITH THE ORDER
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Response from Ruckfield
Dear Nicole,
We sincerely thank you for your positive review and for taking the time to share your experience. We are delighted to hear that your order met your expectations. Please feel free to reach out to us if you need anything else.
Best regards,
The Ruckfield Team
M
Mauricette R.
Rating: 4 out of 5
following a purchase from 27/03/2026
Very good
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Response from Ruckfield
Hello Mauricette,
We sincerely thank you for your positive feedback and for the rating of 4/5. We are delighted to hear that you are satisfied with your experience on our Ruckfield site. Please feel free to reach out to us if you have any questions or if you would like to share any other impressions.
Best regards,
The Ruckfield Team
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