Customer reviews of SailProof

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 298 published reviews

Summary of reviews

The online store SailProof is highly regarded for its efficient delivery, with many customers noting quick receipt of their products without any issues. The ordering process is consistently described as smooth and straightforward, contributing to a positive shopping experience. Customers frequently commend the product quality, particularly highlighting the excellent performance of the tablets in various conditions, such as outdoor visibility and resistance to weather elements.

Reviews 1, 2 and 5 stars

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E
Edward S.
Rating: 5 out of 5
following a purchase from 27/07/2024
So far it's been great. The battery lasts a long time and the screen is bright.
J
Jorrit D.
Rating: 5 out of 5
following a purchase from 18/07/2024
After the first delivery seemed to have a problem with the battery the team from SailProof immediately and very customer friendly sent my new tablet SP10S. Because of this I now enjoy alee unprecedented possibilities they have to offer. Thanks again for the quick action!
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Peter R.
Rating: 5 out of 5
following a purchase from 11/07/2024
The purchase process was fine, had tablet within a few days. Usage disappoints me, Android is a nightmare compared to IOS. The navico app "link" turned out to be virtually unfindable in the Google play store, via a detour of weeks I finally managed to download the app. In addition, the readability of the screen in day and sunlight is bitterly disappointing. In comparison, the screen is nowhere near the readability of my B&G plotter.
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Francis J.
Rating: 5 out of 5
following a purchase from 09/07/2024
I was well advised by the service, and the order was quickly dispatched.
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Ghislain F.
Rating: 5 out of 5
following a purchase from 06/07/2024
Product as described. Excellent communication and advice. I highly recommend the product for navigation use.
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Michel E.
Rating: 5 out of 5
following a purchase from 02/05/2024
Very happy with my purchase and the seriousness with which the order was processed.
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oliver G.
Rating: 5 out of 5
following a purchase from 04/07/2024
Good tablet
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thierry C.
Rating: 5 out of 5
following a purchase from 28/03/2024
Perfect product, the weather prevented me from testing the readability with my polarized glasses. Pre-ordered the product, but production problems were well documented by sailproof. The product was worth the delay.
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Jan S.
Rating: 5 out of 5
following a purchase from 16/03/2024
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Alain D.
Rating: 5 out of 5
following a purchase from 25/03/2024
Very good exchange with customer service throughout this order. And very good product.
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Brian M.
Rating: 5 out of 5
following a purchase from 04/07/2024
Excellent customer servcice
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Eric G.
Rating: 5 out of 5
following a purchase from 17/06/2024
Top
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FRANCOIS B.
Rating: 5 out of 5
following a purchase from 17/03/2024
Very good tablet, very satisfied.
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Frederic K.
Rating: 5 out of 5
following a purchase from 17/03/2024
Serious company
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Joy N.
Rating: 5 out of 5
following a purchase from 18/03/2024
Ordered the new sp10s in the pre-sale. Delivery was delayed up to 2 times. But needed the tablet for vacation and Sailproof loaned me an 8 inch one (Jean-Michel) Super service!!! Delivered the sp10s now. Hope to use them soon. But expect as good as the 8 inch.
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DAVOR M.
Rating: 5 out of 5
following a purchase from 19/03/2024
I waited a long time for delivery, but it was worth it. The tablet is really robust, I installed navionics maps and it works great! A great thing is the LED that warns of 20% battery capacity!
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Les M.
Rating: 5 out of 5
following a purchase from 17/06/2024
Exelent
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Nicholas B.
Rating: 5 out of 5
following a purchase from 16/06/2024
Very pleased with the tablet.
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xavier R.
Rating: 2 out of 5
following a purchase from 17/03/2024
A lot of delays. I concede, however, that information about the delay has been circulated, and that my schedule constraints have been taken into account.
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Response from SailProof
Hello, 2/5 is still tough. We did our utmost (and you came before other customers) to get you the tablet in time for your departure, and you say the product is good, I think we deserved better.
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Geert E.
Rating: 5 out of 5
following a purchase from 13/06/2024
Fine
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JACQUES C.
Rating: 5 out of 5
following a purchase from 16/01/2024
Despite a long wait, the tablet was delivered with little gifts. Many thanks
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Jean-Marc C.
Rating: 5 out of 5
following a purchase from 26/05/2024
Excellent after-sales service
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Hans V.
Rating: 5 out of 5
following a purchase from 24/01/2024
The tablet is ok.If you use a wifi transponder with ais and gps you have to turn of the internal gps of the tablet. Now it is working well
F
François B.
Rating: 5 out of 5
following a purchase from 08/01/2024
Everything conforms
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Philippe G.
Rating: 5 out of 5
following a purchase from 21/05/2024
*****
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olivier R.
Rating: 5 out of 5
following a purchase from 05/03/2024
fine
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Hervé L.
Rating: 5 out of 5
following a purchase from 11/01/2024
The order went well and the product is as I expected.
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rached J.
Rating: 5 out of 5
following a purchase from 24/05/2024
Professional
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Manuel M.
Rating: 5 out of 5
following a purchase from 31/01/2024
I am a professional skipper, looking to Sailproof for a professional, sailing-specific and alternative support to the conventional I-Pad.

I am currently communicating with the support team because of some anomalies regarding the battery and the Gps: I can say that although initially these anomalies have weakened my pleasure of having finally found the tablet tailored for sailors, the cooperation and willingness' to solve the problem that the Sailproof team is demonstrating is proving to be excellent.

It's not a given to find a company so willing to help the customer.

I have confidence that we will solve the anomalies found and pleasure, as soon as the problem is solved, to be able to use this innovative product for sailing, which was previously missing in the market.
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Cécile B.
Rating: 5 out of 5
following a purchase from 14/01/2024
Order conforms, shipment on time. Everything is perfect!
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Calum I.
Rating: 1 out of 5
following a purchase from 23/12/2023
It records my track but more often than not it does not show my current speed . For the money not impressed.
Response from SailProof
Hi Calum,
I'm a bit astonished that you never opened a support ticket about this. Moreover, I'm not sure that this issue is due to the tablet itself. Could you open a ticket on our support page and we'll come back to you asap?
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GEOFFREY T.
Rating: 5 out of 5
following a purchase from 21/02/2024
Perfect shaving
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franck M.
Rating: 5 out of 5
following a purchase from 10/01/2024
reliable supplier
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Maxime G.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very sturdy and reliable
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David S.
Rating: 5 out of 5
following a purchase from 28/01/2024
Works great but the battery does drain rather fast
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Habib M.
Rating: 5 out of 5
following a purchase from 16/12/2023
Excellent, my tablet works very well with the Boating software and I can enter all the boat's information: AIS, depth, speed, etc.
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Maarten V.
Rating: 5 out of 5
following a purchase from 20/02/2024
Well cared for and shipped quickly
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marc L.
Rating: 5 out of 5
following a purchase from 08/12/2023
I'm happy with the ruggedized shelf, but my only regret is that there's no system for attaching it to a vertical panel. So I did it myself.
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Patrick D.
Rating: 2 out of 5
following a purchase from 13/01/2024
No way of getting advice despite my requests
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Response from SailProof
Hello,
we responded to your request within 24 hours. We then emailed you again because you hadn't reacted and said you hadn't received anything. We therefore sent you our reply again. I don't know what more we can do... It's always a good idea to check your spam folder and, if there are any concerns, whitelist our address.
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Christophe H.
Rating: 5 out of 5
following a purchase from 05/02/2024
Good products. Delays respected
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