Customer reviews of SailProof

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 308 published reviews

Summary of reviews

SailProof consistently delivers reliable service with fast, on-time delivery and clear communication throughout the ordering process, keeping customers informed and ensuring packages arrive securely and quickly. The product experiences high satisfaction for its practical sailing usefulness, with many noting easy setup, helpful pre- and post-sale assistance, and compatibility with navigation software and mounting options for both outdoor and indoor use. Customer service stands out for responsiveness, professionalism, and willingness to resolve issues promptly, including quick replacements and attentive support across languages and regions. The overall impression is that the equipment performs well in real-world sailing contexts and meets or exceeds expectations in usability, durability, and service.

Reviews 1, 3, 4 and 5 stars

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K
Karsten P.
Rating: 5 out of 5
following a purchase from 11/03/2025
Very satisfied
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Pascal A.
Rating: 5 out of 5
following a purchase from 07/03/2025
Excellent product and very good follow-up
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Heiko A.
Rating: 5 out of 5
following a purchase from 27/02/2025
I am very satisfied with the tablet so far. Also, the answers to some questions were always answered very promptly via email.
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Roger C.
Rating: 4 out of 5
following a purchase from 11/02/2025
Very happy with the tablet, it meets my expectations. A bit surprised by the ordering process. You cannot pay by credit card, and you don't really receive an order confirmation (you only receive that the order has been received, which is not 100% the same). There is no delivery time indicated. After 1 week without news, I thought I had been scammed, but when I sent an inquiry to the contact, I received an immediate response telling me that I would be delivered soon... In summary, zero problems, just an unusual commercial communication process.
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Response from SailProof
Hello, you can easily pay by credit card, there are different options available, including payment by bank transfer, credit card, Klarna, Trustly, Bancontact, etc. They may differ depending on the country of order, but the credit card is available in all countries, and the bank transfer as well. At the time of purchase, you receive a confirmation that the order is indeed registered. For products on restock, availability times are indicated on the site. Delivery times are provided in the 'delivery' section. When the order is shipped, you receive a confirmation along with the invoice. And a second email from our shipping platform provides you with the tracking link, which allows you to track the package day by day. It is obviously always possible that these emails end up in your spam folder.
N
Nazareno T.
Rating: 4 out of 5
following a purchase from 08/02/2025
Kind and professional in processing the order.
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Stuart L.
Rating: 5 out of 5
following a purchase from 17/02/2025
Shipped quickly and staff were very responsive in answering all,y questions.
S
Sybren K.
Rating: 5 out of 5
following a purchase from 27/02/2025
A nice robust tablet. It was shipped immediately and was there the next day
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Patrick F.
Rating: 5 out of 5
following a purchase from 17/01/2025
The material seems to be of good quality. I've loaded navionics. I'm in the getting started phase.
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 04/02/2025
Bonjour. Le personnel de Sailproof est aimable et compétent, mais la tablette est trop sensible aux projections d'eau pour que nous puissions l'utiliser comme PDA dans notre pisciculture;
J
Jean-Marc C.
Rating: 5 out of 5
following a purchase from 07/02/2025
Fine
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Loïc G.
Rating: 5 out of 5
following a purchase from 18/01/2025
compliance, quality
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Fabrizio A.
Rating: 5 out of 5
following a purchase from 01/07/2024
Every thing ok
C
Cesar L.
Rating: 5 out of 5
following a purchase from 25/04/2024
I am very happy with my Saiproof tablet. A better and cheaper opition than a Navigator Chartplotters
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Loic R.
Rating: 3 out of 5
following a purchase from 21/05/2024
Little snag with the wrong accessory being shipped with the tablet which was promptly resolved by customer service. Not so positive about being stuck with Android 12. I could have bought any rugged Android tablet with a brighter screen.
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Maxime G.
Rating: 4 out of 5
following a purchase from 11/02/2024
Good warranty. Thank you
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Guy E.
Rating: 3 out of 5
following a purchase from 23/10/2024
The brightness of the screen makes it unusable in sunlight
Response from SailProof
Hi! We are a bit astonished of your comment. We have thousands of tablets on the market, used by professional sailors in races like the Vendée Globe or the America's Cup and never receive any complaint. or perhaps there's an issue with your particular tablet, we had the problem one time. But then please open a support ticket and we'll deal with it.
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Pierre M.
Rating: 5 out of 5
following a purchase from 18/01/2024
5
J
Julien R.
Rating: 5 out of 5
following a purchase from 12/08/2023
all good
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Patrick J.
Rating: 5 out of 5
following a purchase from 02/11/2024
Thank you
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Stefan B.
Rating: 4 out of 5
following a purchase from 07/01/2025
Good day, quite satisfied so far - the actual test success at the end of May on the motorboat. Greetings Stefan
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Thomas H.
Rating: 5 out of 5
following a purchase from 22/08/2023
Super
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Ingo H.
Rating: 5 out of 5
following a purchase from 14/04/2024
great support experience - thanks!
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Enrique A.
Rating: 5 out of 5
following a purchase from 28/06/2024
The tablet is very good and useful. We used it for a couple of races in Long Island Sound and it was the only navigation system on the boat. It worked very well!
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Luigi Andrea M.
Rating: 5 out of 5
following a purchase from 18/02/2024
Excellent.
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Jean-Louis A.
Rating: 5 out of 5
following a purchase from 24/11/2023
Solid, quality product. Professional site and seller.
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Stefano N.
Rating: 5 out of 5
following a purchase from 04/04/2024
Satisfied
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Gilles B.
Rating: 5 out of 5
following a purchase from 20/08/2024
Beautiful material and fast shipping
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Stefan S.
Rating: 5 out of 5
following a purchase from 20/11/2024
The device makes a very stable and high-quality impression.
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Ignacio V.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very happy with the tablet and with the purchase process.
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Gonzalo S.
Rating: 5 out of 5
following a purchase from 17/12/2024
Todo perfecto
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Anthony H.
Rating: 5 out of 5
following a purchase from 27/11/2023
I have not placed an order since late 2023
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Xavier B.
Rating: 5 out of 5
following a purchase from 15/01/2024
je suis très contant de ma tablet je l utilise pour la navigation en voilier a conseiller sans problème
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Marco B.
Rating: 5 out of 5
following a purchase from 23/07/2024
excellent
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Kai W.
Rating: 5 out of 5
following a purchase from 15/07/2024
Excellent service, very good device. I can recommend Sailproof.
M
Marcelo P.
Rating: 5 out of 5
following a purchase from 25/06/2024
Excelent for sailing!!! The Best !!!!
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Laurent S.
Rating: 5 out of 5
following a purchase from 09/11/2023
Très bien.
A
Alain D.
Rating: 5 out of 5
following a purchase from 25/03/2024
Chouette produit qui correspond à mes attentes.
J
Jean C.
Rating: 5 out of 5
following a purchase from 14/07/2024
Super produit bonne réactivite du SAV
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Eric V.
Rating: 5 out of 5
following a purchase from 05/11/2024
Pour l'instant, tablette simple, stable et efficace !
J
Julian A.
Rating: 5 out of 5
following a purchase from 31/10/2023
Great very happy