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I
Rating: 5 out of 5
great support experience - thanks!
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Customer reviews of SailProof
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 298 published reviews
Summary of reviews
The online store SailProof is highly regarded for its efficient delivery, with many customers noting quick receipt of their products without any issues. The ordering process is consistently described as smooth and straightforward, contributing to a positive shopping experience. Customers frequently commend the product quality, particularly highlighting the excellent performance of the tablets in various conditions, such as outdoor visibility and resistance to weather elements.
Reviews 1, 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
The tablet is very good and useful. We used it for a couple of races in Long Island Sound and it was the only navigation system on the boat. It worked very well!
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L
Rating: 5 out of 5
Excellent.
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J
Rating: 5 out of 5
Solid, quality product. Professional site and seller.
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S
Rating: 5 out of 5
Satisfied
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G
Rating: 5 out of 5
Beautiful material and fast shipping
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S
Rating: 5 out of 5
The device makes a very stable and high-quality impression.
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I
Rating: 5 out of 5
Very happy with the tablet and with the purchase process.
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G
Rating: 5 out of 5
Todo perfecto
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A
Rating: 5 out of 5
I have not placed an order since late 2023
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X
Rating: 5 out of 5
je suis très contant de ma tablet je l utilise pour la navigation en voilier a conseiller sans problème
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M
Rating: 5 out of 5
excellent
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K
Rating: 5 out of 5
Excellent service, very good device. I can recommend Sailproof.
M
Rating: 5 out of 5
Excelent for sailing!!! The Best !!!!
L
Rating: 5 out of 5
Très bien.
A
Rating: 5 out of 5
Chouette produit qui correspond à mes attentes.
J
Rating: 5 out of 5
Super produit bonne réactivite du SAV
E
Rating: 5 out of 5
Pour l'instant, tablette simple, stable et efficace !
J
Rating: 5 out of 5
Great very happy
I
Rating: 5 out of 5
Purchased a Sailproof SP10S tablet for use as an on deck navigational tablet. The tablet has been in use for cruising on the west coast of Scotland, Irish Sea, English Channel, and South Brittany. Cruising has meant it has been used on both day and night passages. The Sailproof has delivered impeccable performance with excellent visibility in bright sunlight and in night time conditions. Used with open cpn and navionics software with no issues. Excellent support from the Sailproof team answering our queries promptly and professionally, a great team with extensive knowledge of sailing and their product which they use personally on their own boats. I highly recommend this product.
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J
Rating: 5 out of 5
Bislang gab es keine Probleme, alles in Ordnung
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M
Rating: 5 out of 5
Parfait pour mon besoin
M
Rating: 5 out of 5
Malgré des problèmes sur ma tablette, vos techniciens ont parfaitement régler mon problème Je suis très satisfait du produit
N
Rating: 5 out of 5
ok
T
Rating: 5 out of 5
Sorry for my previous answer. I didn't notice this e-mail in english. Of course I am satisfied, Nice product!
A
Rating: 5 out of 5
Very quick delivery
F
Rating: 5 out of 5
Bonjour,
D
Rating: 5 out of 5
Best Navigation tool for the dollar
F
Rating: 5 out of 5
TRES BONNE TABLETTE
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J
Rating: 5 out of 5
Great products and fine handling
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M
Rating: 5 out of 5
Super handling; great product. I would buy again from Sailproof.
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R
Rating: 5 out of 5
Bon produit démarrage très long
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L
Rating: 1 out of 5
I returned the unit as it was not as advertised. I received the price of the unit but not the shipping cost in either direction.
Response from SailProof
Hi! Conditions of return and refund in the EU are clear. You are integrally refunded (except shipping costs) if you return in the 14 days an unused device, in his original packaging. You returned it after using it more than 2 months and still we refunded the total value, except the shipping costs. There was an issue with the GPS in this batch of tablets, that we solved through a firmware update just after you returned it. For the rest, you'll understand that comments like below doesn't have anything to do with the way our tablet is advertised: "the keyboard has no back arrow (<). Just like an IPad." (this is just a setting ??) or "the Navionics menu screen does not rotate (the chart screen does rotate so you can have it in landscape mode) so we can only mount it in its vertical position." (issue that has nothing to do with our tablet, but with the way you set your display up).
A
Rating: 5 out of 5
Good
E
Rating: 5 out of 5
Great tablet. Used it in races and it worked very well.
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J
Rating: 5 out of 5
Matériel robuste et simple d'utilisation
D
Rating: 5 out of 5
Rapide, efficace avec des interlocuteurs compétents
N
Rating: 5 out of 5
After a sailing season with long journeys using the tablet it appears the performances are as specified. There has been a serious issue with the GPS but the vendor has carefully followed up and provided a solution. The vendor is committed to service quality : because the ordered model couldn't be shipped on time the vendor sent a High-End model instead without additional cost. Although improvements are of course always possible, like everywhere, the tablet is of great and reliable assistance for sailing.
B
Rating: 5 out of 5
Great service
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J
Rating: 3 out of 5
late delevery, but correct coomunication