Customer reviews of SailProof

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 298 published reviews
5 254 85% 4 24 8% 3 10 3% 2 4 1% 1 6 2%

Summary of reviews

The online store SailProof is highly regarded for its efficient delivery, with many customers noting quick receipt of their products without any issues. The ordering process is consistently described as smooth and straightforward, contributing to a positive shopping experience. Customers frequently commend the product quality, particularly highlighting the excellent performance of the tablets in various conditions, such as outdoor visibility and resistance to weather elements.

Reviews 2, 4 and 5 stars

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O
olivier E.
Rating: 5 out of 5
following a purchase from 30/07/2024
Delivery on time, perfect material
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Scott B.
Rating: 5 out of 5
following a purchase from 04/07/2024
We have not had the opportunity to give this product a thorough workout yet, but the team at SailProof was excellent about keeping us informed when the initial shipment was delayed and the product is well-made.
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FABRIZIO A.
Rating: 4 out of 5
following a purchase from 01/07/2024
Aside from the delivery being a little later than expected, the product is very good and is in line with what I expected, I only report one malfunction, which is that it occasionally turns itself off and then struggles to turn itself back on, I think if it continues I will contact support. Thank you. Fabrizio.
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Ralf K.
Rating: 5 out of 5
following a purchase from 06/08/2024
Very fast and competent service.
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Stuart G.
Rating: 5 out of 5
following a purchase from 13/08/2024
Excellent service / very professional
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Mark K.
Rating: 4 out of 5
following a purchase from 16/06/2024
Delivery was delayed, but was also stated. Updates on delivery time could be better.
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Marc A.
Rating: 5 out of 5
following a purchase from 26/06/2024
Very good Thank you
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Philippe E.
Rating: 5 out of 5
following a purchase from 23/07/2024
All that's left is to try it out at sea.
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SAMUEL S.
Rating: 5 out of 5
following a purchase from 09/08/2024
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Michael S.
Rating: 5 out of 5
following a purchase from 19/03/2024
Excellent support and timely responses. Great product design... I love the waterproof charging!
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Patrick V.
Rating: 4 out of 5
following a purchase from 26/06/2024
All in all a correct company. Delivery was a month late due to too many orders, but I was also allowed to cancel the purchase and get my money back. Due to a small defect I sent my device back and am now waiting for the repair. Contacting them is fine and you always get a response, even on Sundays and holidays. (Device itself meets my expectations)
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Frédéric M.
Rating: 5 out of 5
following a purchase from 10/05/2024
Responsive, on time and delivered the product I ordered. I am satisfied with the use of my 8 inch tablet with the support systems that I bought in addition.
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Elayne C.
Rating: 5 out of 5
following a purchase from 15/07/2024
great service, and the product looks great too, can't wait to use it
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nicolas P.
Rating: 5 out of 5
following a purchase from 27/07/2024
Keep up the good work.
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Edward S.
Rating: 5 out of 5
following a purchase from 27/07/2024
So far it's been great. The battery lasts a long time and the screen is bright.
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Jorrit D.
Rating: 5 out of 5
following a purchase from 18/07/2024
After the first delivery seemed to have a problem with the battery the team from SailProof immediately and very customer friendly sent my new tablet SP10S. Because of this I now enjoy alee unprecedented possibilities they have to offer. Thanks again for the quick action!
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Peter R.
Rating: 5 out of 5
following a purchase from 11/07/2024
The purchase process was fine, had tablet within a few days. Usage disappoints me, Android is a nightmare compared to IOS. The navico app "link" turned out to be virtually unfindable in the Google play store, via a detour of weeks I finally managed to download the app. In addition, the readability of the screen in day and sunlight is bitterly disappointing. In comparison, the screen is nowhere near the readability of my B&G plotter.
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Francis J.
Rating: 5 out of 5
following a purchase from 09/07/2024
I was well advised by the service, and the order was quickly dispatched.
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Ghislain F.
Rating: 5 out of 5
following a purchase from 06/07/2024
Product as described. Excellent communication and advice. I highly recommend the product for navigation use.
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Michel E.
Rating: 5 out of 5
following a purchase from 02/05/2024
Very happy with my purchase and the seriousness with which the order was processed.
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oliver G.
Rating: 5 out of 5
following a purchase from 04/07/2024
Good tablet
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thierry C.
Rating: 5 out of 5
following a purchase from 28/03/2024
Perfect product, the weather prevented me from testing the readability with my polarized glasses. Pre-ordered the product, but production problems were well documented by sailproof. The product was worth the delay.
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Bert V.
Rating: 4 out of 5
following a purchase from 26/06/2024
Clear communication in delivery and the product met my expectations.
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Jan S.
Rating: 5 out of 5
following a purchase from 16/03/2024
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Alain D.
Rating: 5 out of 5
following a purchase from 25/03/2024
Very good exchange with customer service throughout this order. And very good product.
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Brian M.
Rating: 5 out of 5
following a purchase from 04/07/2024
Excellent customer servcice
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Eric G.
Rating: 5 out of 5
following a purchase from 17/06/2024
Top
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FRANCOIS B.
Rating: 5 out of 5
following a purchase from 17/03/2024
Very good tablet, very satisfied.
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Frederic K.
Rating: 5 out of 5
following a purchase from 17/03/2024
Serious company
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Joy N.
Rating: 5 out of 5
following a purchase from 18/03/2024
Ordered the new sp10s in the pre-sale. Delivery was delayed up to 2 times. But needed the tablet for vacation and Sailproof loaned me an 8 inch one (Jean-Michel) Super service!!! Delivered the sp10s now. Hope to use them soon. But expect as good as the 8 inch.
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DAVOR M.
Rating: 5 out of 5
following a purchase from 19/03/2024
I waited a long time for delivery, but it was worth it. The tablet is really robust, I installed navionics maps and it works great! A great thing is the LED that warns of 20% battery capacity!
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Les M.
Rating: 5 out of 5
following a purchase from 17/06/2024
Exelent
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Nicholas B.
Rating: 5 out of 5
following a purchase from 16/06/2024
Very pleased with the tablet.
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xavier R.
Rating: 2 out of 5
following a purchase from 17/03/2024
A lot of delays. I concede, however, that information about the delay has been circulated, and that my schedule constraints have been taken into account.
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Response from SailProof
Hello, 2/5 is still tough. We did our utmost (and you came before other customers) to get you the tablet in time for your departure, and you say the product is good, I think we deserved better.
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Geert E.
Rating: 5 out of 5
following a purchase from 13/06/2024
Fine
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JACQUES C.
Rating: 5 out of 5
following a purchase from 16/01/2024
Despite a long wait, the tablet was delivered with little gifts. Many thanks
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Jean-Marc C.
Rating: 5 out of 5
following a purchase from 26/05/2024
Excellent after-sales service
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Hans V.
Rating: 5 out of 5
following a purchase from 24/01/2024
The tablet is ok.If you use a wifi transponder with ais and gps you have to turn of the internal gps of the tablet. Now it is working well
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François B.
Rating: 5 out of 5
following a purchase from 08/01/2024
Everything conforms
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Philippe G.
Rating: 5 out of 5
following a purchase from 21/05/2024
*****
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