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C
Rating: 4 out of 5
Very good
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Customer reviews of Sambavanilla
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 4 447 published reviews
Summary of reviews
Sambavanilla consistently delivers exceptional product quality, with many customers highlighting the rich flavors and aromatic profiles of items like bourbon vanilla pods and smoked pepper. The vacuum sealing and careful packaging ensure that products arrive in perfect condition, contributing to a highly satisfactory shopping experience. Fast delivery times are frequently mentioned, with several customers noting that their orders arrived promptly and as expected.
Reviews 1, 2, 3 and 4 stars
Reset filtersP
Rating: 4 out of 5
Good products but a bit chewy
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S
Rating: 2 out of 5
A little disappointed, they were small and moreover all fines are disappointed, I will pass by another site next time.
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Response from Sambavanilla
Hello,
We offer vanilla beans up to 25 cm in length. The Kely vanilla beans you have chosen are between 12 and 13 cm. If you prefer larger beans, we invite you to choose from our Extra, Prima or Noire Gourmet beans.
Best regards,
We offer vanilla beans up to 25 cm in length. The Kely vanilla beans you have chosen are between 12 and 13 cm. If you prefer larger beans, we invite you to choose from our Extra, Prima or Noire Gourmet beans.
Best regards,
E
Rating: 4 out of 5
The Sambavanillia team is exceptionally helpful and the products ordered are perfect. I recommend it to everyone.
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R
Rating: 3 out of 5
Delivery time too long, order placed on November 22 and only delivered to GLS relay point on December 4 after complaint. I would like to see more delivery options, such as colissimo.
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Response from Sambavanilla
We apologize for the carrier's late delivery. We are considering alternative carriers.
Thank you for your comment.
Thank you for your comment.
R
Rating: 2 out of 5
First time I'm disappointed, tonka beans almost no taste
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Response from Sambavanilla
I'm sorry to hear that the Tonka beans are not to your liking. We'll check the batch and get back to you.
F
Rating: 4 out of 5
Delivery time ok Product not yet tested
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V
Rating: 4 out of 5
Package received. Good quality.
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D
Rating: 4 out of 5
Ras
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C
Rating: 3 out of 5
Parcel impossible to collect Person at the relay 3 return trips for nothing, parcel sent back, and I'm asked to pay fees.....
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Response from Sambavanilla
The parcel remained at the relay point for 8 days without being collected, and was then returned to us. Under these conditions, we systematically ask the customer to pay new delivery charges to return the parcel.
F
Rating: 4 out of 5
Very good, but quantities adjusted and vegetarian chillies a little hot when they shouldn't be. Otherwise, very good products.
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B
Rating: 4 out of 5
a little surprised by the discrepancy between the photo and what was delivered: I thought the vanilla was fleshier and longer. but maybe it's due to the vacuum packing.
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F
Rating: 3 out of 5
Received too late
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F
Rating: 4 out of 5
Very satisfied with my order
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J
Rating: 4 out of 5
delighted: thank you
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D
Rating: 4 out of 5
Exactly what I was looking for, very good.
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R
Rating: 4 out of 5
Nice
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G
Rating: 4 out of 5
Good quality products
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J
Rating: 4 out of 5
Good product but the grammage does not correspond to what was announced by telephone (between 4 and 5g per pod). It's more like between 3 and 4g per pod.
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Response from Sambavanilla
Sorry, weights are for guidance only. As vanilla is naturally produced, we cannot give a weight to the nearest gram.
P
Rating: 4 out of 5
Good products
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T
Rating: 4 out of 5
Please provide more information about the 2 types of tubes of the same diameter for storing vanilla beans and justify the price difference.
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Response from Sambavanilla
I invite you to look at the description again and you'll see that the tubes don't have the same diameter. We sell tubes with diameters of 24 and 29 mm.
J
Rating: 4 out of 5
Quality not as good as usual
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Response from Sambavanilla
What did you find not so good?
W
Rating: 3 out of 5
The vanilla beans I received were not as large as in previous years.
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Response from Sambavanilla
We strive to deliver pods with the most consistent sizes possible. I hope that next time the size will suit you better.
D
Rating: 4 out of 5
Very fast.well packed
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D
Rating: 4 out of 5
good products
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B
Rating: 4 out of 5
.
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S
Rating: 4 out of 5
Serious
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Y
Rating: 2 out of 5
Very small and without many seeds
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V
Rating: 4 out of 5
Very satisfied
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P
Rating: 4 out of 5
Very satisfactory, price very correct I recommend only regret liquid vanilla is sweet 😜 go for it! good products ^^
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T
Rating: 4 out of 5
The product looks good but hasn't been used yet.
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C
Rating: 4 out of 5
Really small, fine pods. Maybe not the most expensive, but still
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B
Rating: 4 out of 5
Nothing to complain about, good products.
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J
Rating: 4 out of 5
Nice vanilla beans, but I haven't used them yet so I didn't appreciate the flavor.
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A
Rating: 4 out of 5
Good product
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M
Rating: 4 out of 5
A very warm welcome
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R
Rating: 4 out of 5
Very well packaged, just as I expected. Quality products.
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S
Rating: 4 out of 5
good quality vanilla caviar
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J
Rating: 1 out of 5
I never received the package
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S
Rating: 3 out of 5
I thought the pods would be much bigger, but this will do.
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