Customer reviews of Sambavanilla

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graham P.

Rating: 4 out of 5

Published on 28/10/2021 à 18h16 following a purchase from 12/10/2021

The products are great, the postage is expensive!

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Lucas B.

Rating: 4 out of 5

Published on 26/10/2021 à 21h10 following a purchase from 10/10/2021

Product conforms and delivered quickly. I am satisfied with my order.

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Pierrot B.

Rating: 4 out of 5

Published on 22/10/2021 à 14h19 following a purchase from 06/10/2021

Just as effective

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ALEXIS J.

Rating: 4 out of 5

Published on 21/10/2021 à 17h00 following a purchase from 05/10/2021

Fast shipping and well packaged.

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Sébastien B.

Rating: 4 out of 5

Published on 19/10/2021 à 16h47 following a purchase from 02/10/2021

Well

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Quentin R.

Rating: 3 out of 5

Published on 16/10/2021 à 15h01 following a purchase from 01/10/2021

I did get the vanilla extract. But it doesn't taste the same as last time: it tastes more like alcohol...

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Response from Sambavanilla Published on 31/10/2021

Our extract is produced by hand; its taste and smell may vary from one batch to another, but the ingredients remain in identical proportions.

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Félix B.

Rating: 4 out of 5

Published on 13/10/2021 à 14h42 following a purchase from 27/09/2021

Delivery a little long but quality products

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guillaume V.

Rating: 4 out of 5

Published on 06/10/2021 à 16h46 following a purchase from 17/09/2021

I am very pleased with the service and the quality of the products.

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Maxence B.

Rating: 4 out of 5

Published on 29/09/2021 à 06h51 following a purchase from 11/09/2021

Good quality

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Noura M.

Rating: 3 out of 5

Published on 28/09/2021 à 13h29

I received the order and it was on time and the pills work great.

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Response from Sambavanilla Published on 30/09/2021

I'm sorry, but weekends are not included in the delivery time. Only working days.

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CHRISTIAN B.

Rating: 4 out of 5

Published on 23/09/2021 à 13h58 following a purchase from 06/09/2021

very good fast shipping just need sms from the carrier i just got an email

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joseph B.

Rating: 4 out of 5

Published on 21/09/2021 à 18h24 following a purchase from 05/09/2021

very cash fast delivery

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Remond F.

Rating: 4 out of 5

Published on 10/09/2021 à 18h26 following a purchase from 25/08/2021

I have a favourable opinion, but I have a question, with the wood bander I had 5g of brown powder in it should I remove it or put it with the wood, ???? Thank you if you answer.

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Nicolas T.

Rating: 4 out of 5

Published on 09/09/2021 à 19h03 following a purchase from 24/08/2021

Processed, shipped and received quickly. Quality vanilla and spices. Thank you for your professionalism

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Bruno D.

Rating: 2 out of 5

Published on 23/08/2021 à 09h46

Very bad communication from this seller. Without any information during the order taking, the site validates your purchase although the delivery is suspended during the holidays. Result more than 3 weeks of delay during which your relay point or yourself may be absent because of holidays.

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Response from Sambavanilla Published on 24/08/2021

We informed our customers of our holiday periods and had limited access to our emails during our holidays. We are sorry that you did not see our messages.

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Christophe B.

Rating: 4 out of 5

Published on 30/07/2021 à 17h28 following a purchase from 12/07/2021

The package was received on time. Rum is being arranged.

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Sylvain F.

Rating: 3 out of 5

Published on 29/07/2021 à 20h29 following a purchase from 09/07/2021

Shipping costs too high

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Joackim B.

Rating: 4 out of 5

Published on 29/07/2021 à 07h11 following a purchase from 10/07/2021

Quality vanilla always packed with care.

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Dominique N.

Rating: 4 out of 5

Published on 28/07/2021 à 19h01 following a purchase from 10/07/2021

Products corresponds to the order

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Antoine G.

Rating: 4 out of 5

Published on 28/07/2021 à 17h51 following a purchase from 11/07/2021

Your products are very good, but your carrier is not serious, too bad!

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Michel G.

Rating: 4 out of 5

Published on 28/07/2021 à 07h18 following a purchase from 10/07/2021

Very good

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Fabien P.

Rating: 4 out of 5

Published on 27/07/2021 à 16h57 following a purchase from 10/07/2021

Excellent, ordered and received within 72 hours... Good quality products.

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Stéphane S.

Rating: 4 out of 5

Published on 27/07/2021 à 16h57 following a purchase from 10/07/2021

Quality product, good packaging, I recommend

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Erwan G.

Rating: 4 out of 5

Published on 24/07/2021 à 21h55 following a purchase from 08/07/2021

Order received quickly. Waiting for maceration now

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S. D.

Rating: 2 out of 5

Published on 15/07/2021 à 18h14

The packages of foodstuffs are not hermetically sealed!

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Response from Sambavanilla Published on 02/08/2021

All our spice bags are closed by hand, but are not sealed. This is to allow you to reseal them after use.

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Marie-louise N.

Rating: 4 out of 5

Published on 02/07/2021 à 13h04 following a purchase from 15/06/2021

Top products. Fast preparation. Only drawback: No answer to questions by mail

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Maxime V.

Rating: 4 out of 5

Published on 23/06/2021 à 16h47

The products are of good quality.coli received within the time limit. I have to say that I am very pleased with the quality of the product.

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Response from Sambavanilla Published on 28/06/2021

The glass tubes for preserving vanilla are not delivered free with the vanilla. Unless I am mistaken, your order did not include tubes.

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LAURENCE D.

Rating: 4 out of 5

Published on 22/06/2021 à 17h56 following a purchase from 05/06/2021

Perfect

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Audrey M.

Rating: 4 out of 5

Published on 20/06/2021 à 07h37 following a purchase from 04/06/2021

The vanilla was less "fatty" and mellow than when I first ordered it, but the flavor is there

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Céline L.

Rating: 4 out of 5

Published on 19/06/2021 à 21h57 following a purchase from 03/06/2021

Very good products, I am delighted and the vanilla smells delicious.

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Sylvain D.

Rating: 4 out of 5

Published on 18/06/2021 à 12h25 following a purchase from 31/05/2021

Excellent site; easy to order; nice range of products; fast and compliant delivery and well protected. I recommend Sambavanilla!

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Arthur R.

Rating: 4 out of 5

Published on 14/06/2021 à 07h06 following a purchase from 27/05/2021

Nice for the order. It would be nice to put an indication on the site of what the weight of a pili pili pepper represents (I took 250 gr without realizing that a pepper is super light so I took for a whole life). Otherwise very good product and good logistics.

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Marie-Claude N.

Rating: 4 out of 5

Published on 10/06/2021 à 06h37 following a purchase from 22/05/2021

I haven't used the vanilla beans I ordered from you yet, sorry. The delivery time was a bit long, but still reasonable.

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rudolphe R.

Rating: 4 out of 5

Published on 09/06/2021 à 15h57 following a purchase from 22/05/2021

Not yet opened very fast delivery again thank you

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Didier B.

Rating: 4 out of 5

Published on 06/06/2021 à 21h15 following a purchase from 17/05/2021

Package received quickly and conforms to my order

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balem D.

Rating: 4 out of 5

Published on 04/06/2021 à 18h06 following a purchase from 17/05/2021

Fast click & collect, good communication. The products are excellent.

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Sourignanh S.

Rating: 2 out of 5

Published on 03/06/2021 à 09h03 following a purchase from 13/05/2021

The products are not too bad but often out of stock...on the other hand, the customer service sucks. I was never informed of the delivery of the product at the relay point, I had to contact the customer service who never answered me by email. I had to contact the customer service who never answered by email. Contacted by phone, I was informed that my package was there...it's still incredible not to be informed of the good reception of its packages...

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Nathalie S.

Rating: 4 out of 5

Published on 01/06/2021 à 22h37 following a purchase from 15/05/2021

Easy to order. Fast delivery Product packaging Quality product

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Thomas R.

Rating: 4 out of 5

Published on 30/05/2021 à 19h00 following a purchase from 13/05/2021

Fast, good product, airtight packaging

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Ginette M.

Rating: 4 out of 5

Published on 28/05/2021 à 10h14 following a purchase from 12/05/2021

I have been a customer for several years and have always been satisfied with the quality of the products and the speed of delivery. Serious company.

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