Customer reviews of Sambavanilla

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Noelle G.

Rating: 4 out of 5

Published on 05/02/2024 à 04h38 following a purchase from 17/01/2024

Very detailed follow-up from order to delivery. Thank you

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Paolo R.

Rating: 4 out of 5

Published on 01/02/2024 à 10h46 following a purchase from 14/01/2024

perfect shipment on time

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Jerome D.

Rating: 4 out of 5

Published on 25/01/2024 à 15h14 following a purchase from 09/01/2024

OK 👌

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michel G.

Rating: 4 out of 5

Published on 24/01/2024 à 07h37 following a purchase from 05/01/2024

Despite the bad weather, the parcel arrived on time. I've ordered from Samba Vanille before and it's always very good.

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BELLUCO M.

Rating: 4 out of 5

Published on 19/01/2024 à 16h44 following a purchase from 03/01/2024

La qualità dei prodotti (io amo la vaniglia) è favolosa. Per l'invio delle capsule, avrei preferito i tubi in alluminio o vetro, piuttosto del sottovuoto, ma è soltanto una mia del tutto personale opinione. Sambavanilla è il mio fornitore di riferimento quando cerco la vaniglia tra le migliori al mondo.

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Delphine D.

Rating: 4 out of 5

Published on 19/01/2024 à 10h22 following a purchase from 31/12/2023

Perfect, quickly delivered, and as described. And excellent!

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Emmanuel D.

Rating: 4 out of 5

Published on 11/01/2024 à 18h04 following a purchase from 23/12/2023

I'll tell you more when my rums have finished macerating ;) thanks

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Yvette A.

Rating: 4 out of 5

Published on 27/12/2023 à 23h49 following a purchase from 11/11/2023

Hello, The 15 vanilla beans I received correspond to the description on the website. My next orders will be placed on this same site. Yvette

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Ballarano S.

Rating: 4 out of 5

Published on 20/12/2023 à 20h42 following a purchase from 04/12/2023

Very fast delivery I recommend

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Christine B.

Rating: 4 out of 5

Published on 19/12/2023 à 17h08 following a purchase from 03/12/2023

Super product I recommend

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Samuel M.

Rating: 4 out of 5

Published on 15/12/2023 à 07h00 following a purchase from 28/11/2023

Good product fast shipping

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Nicolas P.

Rating: 1 out of 5

Published on 13/12/2023 à 19h09 following a purchase from 25/11/2023

Impec

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Response from Sambavanilla Published on 15/12/2023

Why leave a 1/5 review if you like the product?

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Damien J.

Rating: 4 out of 5

Published on 25/11/2023 à 15h06 following a purchase from 10/11/2023

There's nothing to say, except that I might reconsider the maceration time of 2 or 3 months, whereas it's recommended 6 months for vanilla. Most of the time I remove the cinnamon after a month, otherwise the taste is too strong.

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MARYSE R.

Rating: 1 out of 5

Published on 22/11/2023 à 17h43 following a purchase from 06/11/2023

Very fragrant vanilla and very good spices.

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Response from Sambavanilla Published on 24/11/2023

Your review does not reflect your rating. You must have inverted the scale.

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Stephanie V.

Rating: 4 out of 5

Published on 15/11/2023 à 15h08 following a purchase from 30/10/2023

Articles conform to the description and received quickly I recommend

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Irmine R.

Rating: 4 out of 5

Published on 14/11/2023 à 15h23 following a purchase from 27/10/2023

Good contact. Quick commercial return and delivery. Now to test the products ... quietly, as they are mainly spices and peppers. Sincerely

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john B.

Rating: 4 out of 5

Published on 12/11/2023 à 12h04 following a purchase from 27/10/2023

Perfect product, fast delivery...

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Björn F.

Rating: 3 out of 5

Published on 31/10/2023 à 18h18 following a purchase from 15/10/2023

This is not my first order, never disappointed, but delivery to be reviewed.

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Michael F.

Rating: 4 out of 5

Published on 20/09/2023 à 05h04 following a purchase from 03/09/2023

I received the order OK

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Laurent C.

Rating: 1 out of 5

Published on 07/09/2023 à 22h11 following a purchase from 22/08/2023

I would have liked to be delivered much more quickly!!!!! Paying for 24/48h delivery receiving the delivery confirmation email after 24h and receiving the order 5 days later!!!!

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Response from Sambavanilla Published on 09/09/2023

We apologize for the delay in delivery. We would like to remind you that weekends are not counted as part of delivery times, and that in the end your parcel was only one day late.

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MARIE ANNE V.

Rating: 3 out of 5

Published on 01/09/2023 à 05h52 following a purchase from 12/08/2023

Smaller pods than model...

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Response from Sambavanilla Published on 07/09/2023

Pod size is always as described.

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Sylvie T.

Rating: 4 out of 5

Published on 24/08/2023 à 16h58 following a purchase from 08/08/2023

Good product

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Abderahmane H.

Rating: 1 out of 5

Published on 22/08/2023 à 17h39 following a purchase from 05/08/2023

Fast, careful dispatch. Fresh pods, carefully wrapped.

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Response from Sambavanilla Published on 24/08/2023

Why a score of 1 if you're happy with the product and the shopping experience?

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DIDIER M.

Rating: 4 out of 5

Published on 16/08/2023 à 17h27 following a purchase from 14/07/2023

Good product. No complaints.

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Françoise M.

Rating: 1 out of 5

Published on 05/07/2023 à 02h36 following a purchase from 14/06/2023

I was very disappointed by the vanilla pod sachets. During my trip to Polynesia, I brought back bags of vanilla pods and only one pod had the weight of your 10 vanilla pods. What a disappointment!

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CATHERINE J.

Rating: 4 out of 5

Published on 14/06/2023 à 18h21 following a purchase from 27/05/2023

Very good

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Response from Sambavanilla Published on 17/06/2023

Thank you very much Catherine, it's much appreciated!

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Elisabeth S.

Rating: 4 out of 5

Published on 13/06/2023 à 17h25 following a purchase from 25/05/2023

Not bad, but I was expecting larger, shinier pods.

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Response from Sambavanilla Published on 17/06/2023

Thank you Elisabeth for your feedback. We take note of your comments and will think about how to improve our product.

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Eric C.

Rating: 3 out of 5

Published on 13/06/2023 à 13h57 following a purchase from 28/05/2023

Extremely hard vanilla bean

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Response from Sambavanilla Published on 17/06/2023

The vanilla beans are drier in the preparation sachets because the other ingredients tend to absorb their moisture, but as soon as they are mixed with the rum, they rehydrate.

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Emmanuel D.

Rating: 4 out of 5

Published on 07/06/2023 à 14h49 following a purchase from 21/05/2023

Very good product

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Response from Sambavanilla Published on 09/06/2023

Thank you very much for your review, Emmanuel. We are delighted that you enjoy Sambavanilla!

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Yves G.

Rating: 4 out of 5

Published on 05/06/2023 à 06h36 following a purchase from 18/05/2023

This is our second order on this site. We repeated the operation because we were satisfied with it. For the new purchase, everything is online.

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Response from Sambavanilla Published on 09/06/2023

Thank you Yves for choosing Sambavanilla once again. We are delighted that you are happy with your purchase and that everything went smoothly. We hope to see you again soon.

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Claudine P.

Rating: 4 out of 5

Published on 27/04/2023 à 06h03 following a purchase from 10/04/2023

Compliant

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Response from Sambavanilla Published on 29/04/2023

Thank you Claudine for taking the time to give us your feedback and rating. We appreciate your support and remain at your disposal for any further questions.

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Regis L.

Rating: 4 out of 5

Published on 21/04/2023 à 10h00 following a purchase from 04/04/2023

Very good.

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Response from Sambavanilla Published on 22/04/2023

Thank you for your rating and review, Regis! We are glad you like the site and hope you will come back soon.

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Morteza T.

Rating: 4 out of 5

Published on 28/03/2023 à 20h00 following a purchase from 10/03/2023

Orde was okay

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Catherine G.

Rating: 4 out of 5

Published on 22/03/2023 à 09h22 following a purchase from 03/03/2023

Good product. The pods are beautiful but the shelf life is short: 3 months

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Response from Sambavanilla Published on 31/03/2023

Thank you Catherine for your review. We are pleased that you enjoyed our vanilla beans. We are working to improve our shelf life and thank you for your input.

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Eric D.

Rating: 3 out of 5

Published on 15/03/2023 à 17h42 following a purchase from 27/02/2023

Great product. The only downside is that the shipping costs are really too high.

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j-pierre R.

Rating: 4 out of 5

Published on 07/03/2023 à 17h48 following a purchase from 18/02/2023

Product with a satisfactory quality/price ratio

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Mohamed A.

Rating: 3 out of 5

Published on 27/02/2023 à 19h44 following a purchase from 07/02/2023

I am not satisfied because I had ordered whole leaves and they sent me leaves cut in small pieces; too bad because I intended to recommend them cordially

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Response from Sambavanilla Published on 03/03/2023

Hello, I invite you to check your order carefully, but you had selected chopped leaves, which corresponds to the product we sent you. Best regards,

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Stephane L.

Rating: 4 out of 5

Published on 23/02/2023 à 19h20 following a purchase from 08/02/2023

As expected. Fast delivery.

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Emmanuel D.

Rating: 1 out of 5

Published on 16/02/2023 à 07h04 following a purchase from 29/01/2023

Very good products

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Response from Sambavanilla Published on 17/02/2023

why put a score of 1 if the products are good?

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Marianne J.

Rating: 3 out of 5

Published on 15/02/2023 à 20h53 following a purchase from 30/01/2023

Product corresponds to my expectations and fast delivery

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