Customer reviews of Sambavanilla

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 4 447 published reviews
5 4 050 91% 4 307 7% 3 56 1% 2 20 0% 1 14 0%

Summary of reviews

Sambavanilla consistently delivers exceptional product quality, with many customers highlighting the rich flavors and aromatic profiles of items like bourbon vanilla pods and smoked pepper. The vacuum sealing and careful packaging ensure that products arrive in perfect condition, contributing to a highly satisfactory shopping experience. Fast delivery times are frequently mentioned, with several customers noting that their orders arrived promptly and as expected.

Reviews 1, 3 and 4 stars

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C
Christophe R.
Rating: 4 out of 5
following a purchase from 15/01/2021
Great products and fast 👍
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Michelle H.
Rating: 4 out of 5
following a purchase from 07/01/2021
I have received my package, everything is in accordance with what I had ordered, now there is more to do! Sincerely
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AGNES M.
Rating: 4 out of 5
following a purchase from 23/12/2020
I am very pleased with the quality of their vanilla. I will call on them again without hesitation. Thank you so much!
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Manon C.
Rating: 3 out of 5
Good value for money, better pods for more expensive at other dealers ;)
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Response from Sambavanilla
We strive to offer the best value for money. Of course, it is always possible to find more expensive products at other merchants.
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Emmanuelle S.
Rating: 4 out of 5
following a purchase from 30/11/2020
Very good and on time
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Evelyne T.
Rating: 4 out of 5
following a purchase from 29/11/2020
I have not yet tasted the vanilla, but it seems to be quite fleshy and shiny.
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Franck G.
Rating: 3 out of 5
following a purchase from 25/11/2020
Disappointed, the pods are really not big...I wouldn't recommend anymore...too bad
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ANDREE G.
Rating: 4 out of 5
following a purchase from 23/11/2020
The package was received very quickly. The vanilla beans are beautiful and fragrant. I will gladly recommend.
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olivier R.
Rating: 4 out of 5
following a purchase from 23/11/2020
Quality products and careful packaging that justifies the high price!
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Corinne L.
Rating: 4 out of 5
following a purchase from 09/11/2020
The site has a good selection, good quality, very fast shipping, I recommend.
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alexandre V.
Rating: 4 out of 5
following a purchase from 08/11/2020
fast and well packaged
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Sylvie B.
Rating: 4 out of 5
A little disappointed with the low volume of the pods. Not yet tasted.
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Response from Sambavanilla
Next time, I invite you to try our Prima and Gourmet vanillas.
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Gérald C.
Rating: 4 out of 5
following a purchase from 29/10/2020
Fast delivery and quality products.
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Herve R.
Rating: 3 out of 5
Vanilla quite dry
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Response from Sambavanilla
The moisture content of our vanillas remains in line with our stated standards.
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Christian R.
Rating: 4 out of 5
Package received 2 days late
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Response from Sambavanilla
Unfortunately, the postal service has been delayed since the re-containment. We apologize for this.
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Nathalie C.
Rating: 4 out of 5
No disappointment with the products. Quality vanilla, I recently ordered the Preparation for arranged rum Chocolate Combava. I waited for the rum to macerate before discovering the flavours. I'm not sure how much I'm going to get for my money, but I'm sure I'm going to get it. It is the only negative point, I hope that will not distort the taste.
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Response from Sambavanilla
the vanilla beans are actually dry in the rum preparation bags arranged so as not to bring moisture to the other ingredients.
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JOCELYNE B.
Rating: 3 out of 5
A little disappointed with the size of the vanilla, very small
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Response from Sambavanilla
The kelly pods have a size of 13 cm. If you want longer pods, we can offer you the gourmet pods or the Papua XL pods.
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Neringa S.
Rating: 4 out of 5
following a purchase from 11/10/2020
Thank you for quick delivery of the vanilla pods. The only thing was strage about the delivery is that I found the pods in my mailbox without knowing when they had been dropped into the mailbox.
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Michael M.
Rating: 4 out of 5
following a purchase from 10/10/2020
Love the products they provide. I can not it in the United States.
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Philippe M.
Rating: 4 out of 5
following a purchase from 25/09/2020
Products shipped the day after the order. Quality products. Serious seller.
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Yannick C.
Rating: 4 out of 5
following a purchase from 23/09/2020
Good service, a small delivery error quickly and kindly corrected, thank you. It's soaking wet, we'll see about the quality in 3 months. It already smells good, yum
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Cedric B.
Rating: 4 out of 5
following a purchase from 23/09/2020
Very fast! Perfect
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Jonathan F.
Rating: 4 out of 5
following a purchase from 13/09/2020
The vanilla pods are tender and well supplied with vanilla beans. Very good taste. I would like to suggest that you sell glass containers for the vanilla pods to keep them in better condition.
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MICHEL P.
Rating: 3 out of 5
One of the few sites to mention the vanillin content, vanilla as described .... ...but, the taste is not there. I'm used to making ice cream and custards with vanilla beans, but I didn't find the smell and taste I usually had. I'm going to double the doses, and it will become a luxury dessert, too bad.
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Response from Sambavanilla
For a better infusion of the pods, we recommend that you let them soak in the milk for at least 24 hours in the refrigerator before starting your preparations.
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Elisabeth P.
Rating: 1 out of 5
following a purchase from 13/09/2020
I purchased vanilla powder and was very disappointed with the quality of the product delivered. the product did not conform to the vanilla powder, there was no vanilla flavour and no smell. if it was powder from used pods, they were very used up. my husband is a pastry chef, so he was able to judge the product in good faith. the dispute was resolved and we received a refund.
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Cathy G.
Rating: 4 out of 5
following a purchase from 05/09/2020
Very good product Very well packaged Very fast
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Anthony M.
Rating: 4 out of 5
following a purchase from 31/08/2020
Very satisfied with the service and the products
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thierry C.
Rating: 4 out of 5
following a purchase from 26/08/2020
fast service and no worries...
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fabienne L.
Rating: 3 out of 5
following a purchase from 21/08/2020
I thought the pod would be larger however it was well filled and had a lot of flavor. Next time I will take the higher quality.
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mathieu P.
Rating: 4 out of 5
following a purchase from 18/08/2020
compliant RAS
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morgan V.
Rating: 4 out of 5
following a purchase from 12/08/2020
They look very beautiful
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Maxime L.
Rating: 3 out of 5
following a purchase from 10/08/2020
I have received my order and it is now ready to be shipped. The product was just crushed (cocoa bean crumbs). I would like to thank you for the great service.
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Hervé C.
Rating: 3 out of 5
following a purchase from 02/08/2020
Correct delivery on time, average quality of vanilla. Good vacuum packaging.
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Sandrine L.
Rating: 4 out of 5
following a purchase from 31/07/2020
Fast delivery
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Kévin L.
Rating: 4 out of 5
following a purchase from 17/07/2020
Great, fast shipping, ingredients are as I expected. I recommend this site.
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Jean Pierre D.
Rating: 4 out of 5
following a purchase from 06/07/2020
Good product. Received quickly. Nothing to complain about.
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Frédéric C.
Rating: 4 out of 5
following a purchase from 09/04/2020
The vanilla I ordered is of very good quality, the pods are soft, large and well filled. I don't buy in supermarkets anymore since I discovered Sambavanilla. Thank you
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Yohan D.
Rating: 3 out of 5
following a purchase from 04/07/2020
Received quickly but not yet tasted
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Response from Sambavanilla
It would have been better to test the product before giving your opinion.
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Laurent A.
Rating: 4 out of 5
following a purchase from 26/06/2020
conforms to our order I recommend the site
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Miguel P.
Rating: 4 out of 5
following a purchase from 04/04/2020
The product was very well packaged in vacuum bags. However, despite the good packaging, the vanilla beans were not as fresh as I would expect, compared to my previous purchase in another online store. I mean, there were soft and fresh looking beans mixed with drier and harder ones. The aroma was also not so intense as the ones I had purchased before in another store.
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Response from Sambavanilla
I thank you for your comments.
To complete, our beans are not mixed and come from same batch.
We only sell last harvest beans and our beans are fresh.
May be you make confusion with moisture level?
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