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K
Rating: 4 out of 5
Great, fast shipping, ingredients are as I expected. I recommend this site.
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Customer reviews of Sambavanilla
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 4 447 published reviews
Summary of reviews
Sambavanilla consistently delivers exceptional product quality, with many customers highlighting the rich flavors and aromatic profiles of items like bourbon vanilla pods and smoked pepper. The vacuum sealing and careful packaging ensure that products arrive in perfect condition, contributing to a highly satisfactory shopping experience. Fast delivery times are frequently mentioned, with several customers noting that their orders arrived promptly and as expected.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Good product. Received quickly. Nothing to complain about.
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F
Rating: 4 out of 5
The vanilla I ordered is of very good quality, the pods are soft, large and well filled. I don't buy in supermarkets anymore since I discovered Sambavanilla. Thank you
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Y
Rating: 3 out of 5
Received quickly but not yet tasted
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Response from Sambavanilla
It would have been better to test the product before giving your opinion.
L
Rating: 4 out of 5
conforms to our order I recommend the site
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M
Rating: 4 out of 5
The product was very well packaged in vacuum bags. However, despite the good packaging, the vanilla beans were not as fresh as I would expect, compared to my previous purchase in another online store. I mean, there were soft and fresh looking beans mixed with drier and harder ones. The aroma was also not so intense as the ones I had purchased before in another store.
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Response from Sambavanilla
I thank you for your comments.
To complete, our beans are not mixed and come from same batch.
We only sell last harvest beans and our beans are fresh.
May be you make confusion with moisture level?
To complete, our beans are not mixed and come from same batch.
We only sell last harvest beans and our beans are fresh.
May be you make confusion with moisture level?
F
Rating: 4 out of 5
All went well I recommend this site
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R
Rating: 4 out of 5
Good quality product, was as advertised vanilla soft. Vacuum packed package.
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L
Rating: 3 out of 5
I just received my order, the vanilla is still beautiful. I ordered cinnamon and instead I got turmeric... too bad
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Response from Sambavanilla
We are sorry for the error and would like to point out that we have returned the cinnamon to you.
P
Rating: 3 out of 5
Aroma not very intense
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F
Rating: 4 out of 5
Good products
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M
Rating: 4 out of 5
Fast and efficient
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S
Rating: 4 out of 5
Very good vanilla received in time would definitely recommend
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L
Rating: 3 out of 5
Quite disappointed with the black pepper from Madagascar. Indeed it is quite bland, unlike that of another supplier
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D
Rating: 4 out of 5
perfectly
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P
Rating: 4 out of 5
Very good products Fast delivery
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E
Rating: 3 out of 5
Disappointed that the vanilla does not come from Reunion Island. It comes from Madagascar. ...less good for my taste. Less fleshy pods than the ones I had brought from Reunion. Fast shipping but too expensive for the quality.
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Response from Sambavanilla
We thought it was sufficiently clear that our vanilla comes from Madagascar.
We take note of your comment without entering into the debate of whether vanilla from Reunion is better than vanilla from Madagascar.
As for the shipping costs, they are calculated according to the weight of the packages and not the quality of the products.
We take note of your comment without entering into the debate of whether vanilla from Reunion is better than vanilla from Madagascar.
As for the shipping costs, they are calculated according to the weight of the packages and not the quality of the products.
D
Rating: 4 out of 5
good product, good texture
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C
Rating: 4 out of 5
Fast delivery, as expected
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G
Rating: 4 out of 5
Very good products. Delivery time a little long for me but no problem...
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Response from Sambavanilla
Hello Geneviève,
The delivery times are indeed a little longer since the appearance of the coronavirus and we apologize for that.
The delivery times are indeed a little longer since the appearance of the coronavirus and we apologize for that.
G
Rating: 4 out of 5
I'm very pleased with the quality of this product. I'm very pleased with the service and the quality of the product...
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Response from Sambavanilla
We have set up a more economical delivery solution in a relay point which is also valid for Belgium and we invite you to test this option during your next order.
C
Rating: 4 out of 5
Great quality products well packaged I recommend
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R
Rating: 4 out of 5
I have received 20 vanilla beans that are not fresh (a bit dry) but they are still usable.
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Response from Sambavanilla
Papua vanilla beans are always a little drier than Madagascar vanilla, which does not detract from their freshness.