Sambavanilla consistently delivers exceptional product quality, with many customers highlighting the rich flavors and aromatic profiles of items like bourbon vanilla pods and smoked pepper. The vacuum sealing and careful packaging ensure that products arrive in perfect condition, contributing to a highly satisfactory shopping experience. Fast delivery times are frequently mentioned, with several customers noting that their orders arrived promptly and as expected.
They were quick to answer my questions and the delivery was fast and hassle-free. The bottles (vanilla storage) were WELL protected, with even a little rope and a cardboard box to write something on, which was not expected - of course, I LOVE this attention!!! I recommend it. Next time, I'll order spices.
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GERARD C.
Rating: 4 out of 5
following a purchase from 16/02/2024
Very good product
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Valerie M.
Rating: 4 out of 5
following a purchase from 27/01/2024
Very good as always
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Noelle G.
Rating: 4 out of 5
following a purchase from 17/01/2024
Very detailed follow-up from order to delivery. Thank you
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Paolo R.
Rating: 4 out of 5
following a purchase from 14/01/2024
perfect shipment on time
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Jerome D.
Rating: 4 out of 5
following a purchase from 09/01/2024
OK 👌
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michel G.
Rating: 4 out of 5
following a purchase from 05/01/2024
Despite the bad weather, the parcel arrived on time. I've ordered from Samba Vanille before and it's always very good.
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BELLUCO M.
Rating: 4 out of 5
following a purchase from 03/01/2024
La qualità dei prodotti (io amo la vaniglia) è favolosa. Per l'invio delle capsule, avrei preferito i tubi in alluminio o vetro, piuttosto del sottovuoto, ma è soltanto una mia del tutto personale opinione. Sambavanilla è il mio fornitore di riferimento quando cerco la vaniglia tra le migliori al mondo.
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Delphine D.
Rating: 4 out of 5
following a purchase from 31/12/2023
Perfect, quickly delivered, and as described. And excellent!
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 23/12/2023
I'll tell you more when my rums have finished macerating ;) thanks
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Yvette A.
Rating: 4 out of 5
following a purchase from 11/11/2023
Hello, The 15 vanilla beans I received correspond to the description on the website. My next orders will be placed on this same site. Yvette
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Ballarano S.
Rating: 4 out of 5
following a purchase from 04/12/2023
Very fast delivery I recommend
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Christine B.
Rating: 4 out of 5
following a purchase from 03/12/2023
Super product I recommend
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Samuel M.
Rating: 4 out of 5
following a purchase from 28/11/2023
Good product fast shipping
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Valerie M.
Rating: 2 out of 5
following a purchase from 12/11/2023
Problem with GLS who automatically put my parcel on hold when my husband and I were present, contrary to the false allegations of the deliveryman who didn't leave a notice in the mailbox. As a result, even though I am a PRM, I had to bring my sick husband to the relay to pick up my parcel.
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Response from Sambavanilla
We sincerely apologize for this delivery problem and will pass on the information to GLS.
All the best to you!
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Damien J.
Rating: 4 out of 5
following a purchase from 10/11/2023
There's nothing to say, except that I might reconsider the maceration time of 2 or 3 months, whereas it's recommended 6 months for vanilla. Most of the time I remove the cinnamon after a month, otherwise the taste is too strong.
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Stephanie V.
Rating: 4 out of 5
following a purchase from 30/10/2023
Articles conform to the description and received quickly I recommend
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Irmine R.
Rating: 4 out of 5
following a purchase from 27/10/2023
Good contact. Quick commercial return and delivery. Now to test the products ... quietly, as they are mainly spices and peppers. Sincerely
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john B.
Rating: 4 out of 5
following a purchase from 27/10/2023
Perfect product, fast delivery...
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Björn F.
Rating: 3 out of 5
following a purchase from 15/10/2023
This is not my first order, never disappointed, but delivery to be reviewed.
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Michael F.
Rating: 4 out of 5
following a purchase from 03/09/2023
I received the order OK
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MARIE ANNE V.
Rating: 3 out of 5
following a purchase from 12/08/2023
Smaller pods than model...
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Response from Sambavanilla
Pod size is always as described.
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Sylvie T.
Rating: 4 out of 5
following a purchase from 08/08/2023
Good product
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DIDIER M.
Rating: 4 out of 5
following a purchase from 14/07/2023
Good product. No complaints.
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Philippe D.
Rating: 2 out of 5
following a purchase from 08/07/2023
I have received my parcel but I find it regrettable not to have an invoice or order form in the parcel in order to check the order.
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Response from Sambavanilla
Hello Philippe,
We would like to inform you that we have decided not to include paper invoices in our parcels in order to protect the environment.
At Sambavanilla, we are deeply committed to sustainability and the protection of our beautiful planet. We are taking steps to reduce our environmental footprint and minimize our use of non-renewable resources, such as paper.
By going paperless, we hope to help save trees and reduce the amount of waste we produce. We firmly believe that it's our responsibility to do our part to protect the environment and foster a more sustainable future.
Nevertheless, we would like to reassure you that your electronic invoice is always sent to you by email. This allows you to keep a digital record of your purchases while preserving natural resources.
We sincerely thank you for supporting our ecological approach by agreeing not to receive a paper invoice with your parcel. We value your commitment to the environment, and are proud to count you among our conscientious and responsible customers.
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Dominique G.
Rating: 2 out of 5
following a purchase from 05/07/2023
I bought 2 vanilla beans which were sent to me in an envelope. The envelope weighed 13g, which corresponds to 1.16 euros postage. However, I was charged 2.16 euros for postage, which was totally unjustified. Your company exaggerates delivery charges to make a profit.
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Response from Sambavanilla
Dear Dominique,
We have noted your comment and would like to point out that the rate of €1.16 corresponds to a simple green letter, which is not quite the case for our shipment, which was "sent by priority letter with tracking.
Please note that we strive to offer the best delivery rates, which we invoice at cost price with no additional margins. Packaging costs are not charged, and we even offer free delivery above a certain purchase amount.
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CATHERINE J.
Rating: 4 out of 5
following a purchase from 27/05/2023
Very good
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Response from Sambavanilla
Thank you very much Catherine, it's much appreciated!
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Elisabeth S.
Rating: 4 out of 5
following a purchase from 25/05/2023
Not bad, but I was expecting larger, shinier pods.
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Response from Sambavanilla
Thank you Elisabeth for your feedback. We take note of your comments and will think about how to improve our product.
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Eric C.
Rating: 3 out of 5
following a purchase from 28/05/2023
Extremely hard vanilla bean
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Response from Sambavanilla
The vanilla beans are drier in the preparation sachets because the other ingredients tend to absorb their moisture, but as soon as they are mixed with the rum, they rehydrate.
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 21/05/2023
Very good product
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Response from Sambavanilla
Thank you very much for your review, Emmanuel. We are delighted that you enjoy Sambavanilla!
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Yves G.
Rating: 4 out of 5
following a purchase from 18/05/2023
This is our second order on this site. We repeated the operation because we were satisfied with it. For the new purchase, everything is online.
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Response from Sambavanilla
Thank you Yves for choosing Sambavanilla once again. We are delighted that you are happy with your purchase and that everything went smoothly. We hope to see you again soon.
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Claudine P.
Rating: 4 out of 5
following a purchase from 10/04/2023
Compliant
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Response from Sambavanilla
Thank you Claudine for taking the time to give us your feedback and rating. We appreciate your support and remain at your disposal for any further questions.
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Regis L.
Rating: 4 out of 5
following a purchase from 04/04/2023
Very good.
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Response from Sambavanilla
Thank you for your rating and review, Regis! We are glad you like the site and hope you will come back soon.
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Morteza T.
Rating: 4 out of 5
following a purchase from 10/03/2023
Orde was okay
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Catherine G.
Rating: 4 out of 5
following a purchase from 03/03/2023
Good product. The pods are beautiful but the shelf life is short: 3 months
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Response from Sambavanilla
Thank you Catherine for your review. We are pleased that you enjoyed our vanilla beans. We are working to improve our shelf life and thank you for your input.
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Eric D.
Rating: 3 out of 5
following a purchase from 27/02/2023
Great product. The only downside is that the shipping costs are really too high.
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j-pierre R.
Rating: 4 out of 5
following a purchase from 18/02/2023
Product with a satisfactory quality/price ratio
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Mohamed A.
Rating: 3 out of 5
following a purchase from 07/02/2023
I am not satisfied because I had ordered whole leaves and they sent me leaves cut in small pieces; too bad because I intended to recommend them cordially
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Response from Sambavanilla
Hello, I invite you to check your order carefully, but you had selected chopped leaves, which corresponds to the product we sent you. Best regards,
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Stephane L.
Rating: 4 out of 5
following a purchase from 08/02/2023
As expected. Fast delivery.
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Marianne J.
Rating: 3 out of 5
following a purchase from 30/01/2023
Product corresponds to my expectations and fast delivery
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