Customer reviews of Sambavanilla

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Emmanuel D.

Rating: 4 out of 5

Published on 11/01/2024 à 18h04 following a purchase from 23/12/2023

I'll tell you more when my rums have finished macerating ;) thanks

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Yvette A.

Rating: 4 out of 5

Published on 27/12/2023 à 23h49 following a purchase from 11/11/2023

Hello, The 15 vanilla beans I received correspond to the description on the website. My next orders will be placed on this same site. Yvette

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Ballarano S.

Rating: 4 out of 5

Published on 20/12/2023 à 20h42 following a purchase from 04/12/2023

Very fast delivery I recommend

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Christine B.

Rating: 4 out of 5

Published on 19/12/2023 à 17h08 following a purchase from 03/12/2023

Super product I recommend

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Samuel M.

Rating: 4 out of 5

Published on 15/12/2023 à 07h00 following a purchase from 28/11/2023

Good product fast shipping

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Damien J.

Rating: 4 out of 5

Published on 25/11/2023 à 15h06 following a purchase from 10/11/2023

There's nothing to say, except that I might reconsider the maceration time of 2 or 3 months, whereas it's recommended 6 months for vanilla. Most of the time I remove the cinnamon after a month, otherwise the taste is too strong.

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Stephanie V.

Rating: 4 out of 5

Published on 15/11/2023 à 15h08 following a purchase from 30/10/2023

Articles conform to the description and received quickly I recommend

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Irmine R.

Rating: 4 out of 5

Published on 14/11/2023 à 15h23 following a purchase from 27/10/2023

Good contact. Quick commercial return and delivery. Now to test the products ... quietly, as they are mainly spices and peppers. Sincerely

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john B.

Rating: 4 out of 5

Published on 12/11/2023 à 12h04 following a purchase from 27/10/2023

Perfect product, fast delivery...

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Björn F.

Rating: 3 out of 5

Published on 31/10/2023 à 18h18 following a purchase from 15/10/2023

This is not my first order, never disappointed, but delivery to be reviewed.

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Michael F.

Rating: 4 out of 5

Published on 20/09/2023 à 05h04 following a purchase from 03/09/2023

I received the order OK

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MARIE ANNE V.

Rating: 3 out of 5

Published on 01/09/2023 à 05h52 following a purchase from 12/08/2023

Smaller pods than model...

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Response from Sambavanilla Published on 07/09/2023

Pod size is always as described.

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Sylvie T.

Rating: 4 out of 5

Published on 24/08/2023 à 16h58 following a purchase from 08/08/2023

Good product

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DIDIER M.

Rating: 4 out of 5

Published on 16/08/2023 à 17h27 following a purchase from 14/07/2023

Good product. No complaints.

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CATHERINE J.

Rating: 4 out of 5

Published on 14/06/2023 à 18h21 following a purchase from 27/05/2023

Very good

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Response from Sambavanilla Published on 17/06/2023

Thank you very much Catherine, it's much appreciated!

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Elisabeth S.

Rating: 4 out of 5

Published on 13/06/2023 à 17h25 following a purchase from 25/05/2023

Not bad, but I was expecting larger, shinier pods.

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Response from Sambavanilla Published on 17/06/2023

Thank you Elisabeth for your feedback. We take note of your comments and will think about how to improve our product.

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Eric C.

Rating: 3 out of 5

Published on 13/06/2023 à 13h57 following a purchase from 28/05/2023

Extremely hard vanilla bean

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Response from Sambavanilla Published on 17/06/2023

The vanilla beans are drier in the preparation sachets because the other ingredients tend to absorb their moisture, but as soon as they are mixed with the rum, they rehydrate.

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Emmanuel D.

Rating: 4 out of 5

Published on 07/06/2023 à 14h49 following a purchase from 21/05/2023

Very good product

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Response from Sambavanilla Published on 09/06/2023

Thank you very much for your review, Emmanuel. We are delighted that you enjoy Sambavanilla!

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Yves G.

Rating: 4 out of 5

Published on 05/06/2023 à 06h36 following a purchase from 18/05/2023

This is our second order on this site. We repeated the operation because we were satisfied with it. For the new purchase, everything is online.

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Response from Sambavanilla Published on 09/06/2023

Thank you Yves for choosing Sambavanilla once again. We are delighted that you are happy with your purchase and that everything went smoothly. We hope to see you again soon.

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Claudine P.

Rating: 4 out of 5

Published on 27/04/2023 à 06h03 following a purchase from 10/04/2023

Compliant

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Response from Sambavanilla Published on 29/04/2023

Thank you Claudine for taking the time to give us your feedback and rating. We appreciate your support and remain at your disposal for any further questions.

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Regis L.

Rating: 4 out of 5

Published on 21/04/2023 à 10h00 following a purchase from 04/04/2023

Very good.

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Response from Sambavanilla Published on 22/04/2023

Thank you for your rating and review, Regis! We are glad you like the site and hope you will come back soon.

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Morteza T.

Rating: 4 out of 5

Published on 28/03/2023 à 20h00 following a purchase from 10/03/2023

Orde was okay

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Catherine G.

Rating: 4 out of 5

Published on 22/03/2023 à 09h22 following a purchase from 03/03/2023

Good product. The pods are beautiful but the shelf life is short: 3 months

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Response from Sambavanilla Published on 31/03/2023

Thank you Catherine for your review. We are pleased that you enjoyed our vanilla beans. We are working to improve our shelf life and thank you for your input.

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Eric D.

Rating: 3 out of 5

Published on 15/03/2023 à 17h42 following a purchase from 27/02/2023

Great product. The only downside is that the shipping costs are really too high.

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j-pierre R.

Rating: 4 out of 5

Published on 07/03/2023 à 17h48 following a purchase from 18/02/2023

Product with a satisfactory quality/price ratio

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Mohamed A.

Rating: 3 out of 5

Published on 27/02/2023 à 19h44 following a purchase from 07/02/2023

I am not satisfied because I had ordered whole leaves and they sent me leaves cut in small pieces; too bad because I intended to recommend them cordially

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Response from Sambavanilla Published on 03/03/2023

Hello, I invite you to check your order carefully, but you had selected chopped leaves, which corresponds to the product we sent you. Best regards,

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Stephane L.

Rating: 4 out of 5

Published on 23/02/2023 à 19h20 following a purchase from 08/02/2023

As expected. Fast delivery.

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Marianne J.

Rating: 3 out of 5

Published on 15/02/2023 à 20h53 following a purchase from 30/01/2023

Product corresponds to my expectations and fast delivery

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FRANCK N.

Rating: 4 out of 5

Published on 12/02/2023 à 08h33 following a purchase from 25/01/2023

Fast and accurate delivery. A small drawback however, hence only 4 stars, for the extra vanilla beans that I would have thought a little more fleshy (but taste and aroma are there).

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Laurent V.

Rating: 4 out of 5

Published on 05/02/2023 à 08h55 following a purchase from 19/01/2023

Conforms to my order, just wait and enjoy

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Joel B.

Rating: 4 out of 5

Published on 26/01/2023 à 19h56 following a purchase from 10/01/2023

Fast delivery, nothing to complain about I recommend this site.

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EMILIE C.

Rating: 4 out of 5

Published on 25/01/2023 à 09h29 following a purchase from 07/01/2023

Very good, and package received quickly.

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sebastien G.

Rating: 4 out of 5

Published on 18/01/2023 à 18h48 following a purchase from 02/01/2023

In the tonka bean there were very beautiful but also very small unfortunately

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Patrick T.

Rating: 4 out of 5

Published on 29/12/2022 à 22h21 following a purchase from 13/12/2022

a real vanilla, but disappointed with a tube of vanilla bean break so plain vanilla glasses too bad.

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Dorothee G.

Rating: 4 out of 5

Published on 29/12/2022 à 17h52 following a purchase from 13/12/2022

Nothing to say about the vanilla pods, but the delivery. I paid for a home delivery, I was present the day of the deliveryman's visit, he didn't even make the effort to come, he went directly to the relay point. The person in charge of the relay point confirmed that the deliveryman in question did not make the effort to go to people's homes and that she had had several complaints about this. It's a pity that my first order arrived by post, so no problem, but as I had ordered a glass bottle, I think that's why it was a deliveryman. I advise to change carrier or at least to pass on the information.

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Response from Sambavanilla Published on 30/12/2022

Sorry for the delivery problem; we will forward the remarks to the carrier.

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Anne L.

Rating: 4 out of 5

Published on 25/12/2022 à 17h47 following a purchase from 07/12/2022

Quality-price ratio and quality service are at the rendezvous this time again. Total satisfaction.

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EDWIGE F.

Rating: 4 out of 5

Published on 24/12/2022 à 14h03 following a purchase from 08/12/2022

Nice pods. I thought they would be a little longer...

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JEAN MICHEL D.

Rating: 4 out of 5

Published on 23/12/2022 à 21h28 following a purchase from 07/12/2022

As I expected, I will repeat the experience.

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Dominique D.

Rating: 4 out of 5

Published on 22/12/2022 à 21h33 following a purchase from 06/12/2022

Very good product. Excellent vanilla. Fast delivery.

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guy S.

Rating: 4 out of 5

Published on 14/12/2022 à 07h36 following a purchase from 28/11/2022

Well received.

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