Sambavanilla consistently delivers exceptional product quality, with many customers highlighting the rich flavors and aromatic profiles of items like bourbon vanilla pods and smoked pepper. The vacuum sealing and careful packaging ensure that products arrive in perfect condition, contributing to a highly satisfactory shopping experience. Fast delivery times are frequently mentioned, with several customers noting that their orders arrived promptly and as expected.
Great products and variety of choices! The delivery costs are a bit high, but the delays are very short and the packages are very well protected. I highly recommend it!
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Eric B.
Rating: 4 out of 5
Product as I expected, concentrated and very fragrant. However, the label does not contain any information about the composition, the origin...
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Response from Sambavanilla
The composition is stated in the product description.
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stephane L.
Rating: 3 out of 5
Very good product but the prices have gone up in less than a year and that's a shame
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Response from Sambavanilla
Over the last 12 months we have not applied any price increase and the prices of vanilla have even decreased. We do not understand your comment very well.
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Catherine G.
Rating: 4 out of 5
following a purchase from 15/03/2021
Very good products, problems validating home delivery.
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Gianni S.
Rating: 4 out of 5
following a purchase from 14/03/2021
Good vanilla beans, excellent service.
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Sébastien C.
Rating: 4 out of 5
following a purchase from 07/03/2021
Very good product but problem with delivery (lack of information given to the carrier and selected relay point with which the carrier no longer works).
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elsa H.
Rating: 3 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. The lack of communication was the problem caf I had to send a message to know why my order did not arrive (approx 10 days) while the delivery charges are to my taste a little expensive.
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Response from Sambavanilla
we send emails at each step of the order's progress.
Once the package is shipped, the carrier is responsible for communicating on the tracking of packages.
Perhaps you had badly informed your email address.
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Christophe B.
Rating: 4 out of 5
Quality products and corresponding to the order. One star less because the delivery arrived late. The choice of GLS is probably not relevant.
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Response from Sambavanilla
We are sorry that our carrier took longer to deliver your order and we apologize.
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Gregory P.
Rating: 4 out of 5
following a purchase from 07/03/2021
The only downside is the price of delivery.
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Maxime P.
Rating: 4 out of 5
following a purchase from 06/03/2021
Very serious, fast delivery and well packaged! I'm very pleased with the quality of the product, and the quality of the delivery. I'm very happy with the quality of the product.
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Yann F.
Rating: 4 out of 5
following a purchase from 04/03/2021
Product ok, fast delivery
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Cedric B.
Rating: 4 out of 5
following a purchase from 04/03/2021
Serious site order well received
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Jean Pierre G.
Rating: 4 out of 5
following a purchase from 05/03/2021
The items ordered were well packaged. The only negative point is that the delivery took longer than expected.
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lise G.
Rating: 4 out of 5
following a purchase from 01/03/2021
as usual very good
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Yannick R.
Rating: 3 out of 5
following a purchase from 26/02/2021
Fast shipping. I ordered 3 different kinds of vanilla (kely, prima and papouasie). The size and freshness is decent, but I find it severely lacking in flavor. I expected much better.
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William P.
Rating: 4 out of 5
following a purchase from 23/02/2021
Very good price and good quality. The only drawback is the shipping costs, a little expensive if you only order one product.
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nathalie D.
Rating: 4 out of 5
following a purchase from 15/02/2021
fast delivery, as ordered, I will take the product back
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Stéphane R.
Rating: 3 out of 5
following a purchase from 13/02/2021
Good product but shipping costs too expensive
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Christos S.
Rating: 4 out of 5
following a purchase from 08/02/2021
N/A
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Thomas F.
Rating: 3 out of 5
following a purchase from 05/02/2021
I did not receive my first package because of the post office but Sambavanilla was very reactive to send me back a package that I received well this time, the vanilla looks top quite fragrant. I thank you Sambavanilla, I would surely do another order with you.
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cecile P.
Rating: 4 out of 5
following a purchase from 05/02/2021
Satisfied
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GILLES G.
Rating: 4 out of 5
following a purchase from 03/02/2021
I've received my order on time. Not enough time to judge the quality yet, but it looks good
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Jonathan P.
Rating: 3 out of 5
I ordered the top of the range and expected better, I don't see the difference with the one I buy in a bag at the supermarket. I'm very pleased with the service.
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Response from Sambavanilla
The first difference is probably the price.
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Cyril V.
Rating: 4 out of 5
following a purchase from 23/01/2021
Order conformed and received quickly Quality products
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Michèle U.
Rating: 4 out of 5
following a purchase from 22/01/2021
Expensive shipping costs. Good products.
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Richard C.
Rating: 4 out of 5
following a purchase from 21/01/2021
Shipping time a bit long.
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CÉLINE L.
Rating: 4 out of 5
Very good sign. Great quality product. I am disappointed with the delivery method because they do not take into account the requests of customers (request for delivery date not respected and delivered without my consent to a relay point while I paid for a home delivery)
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Response from Sambavanilla
Hello Celine,
I'm sorry that our carrier did not take into account your delivery wishes and I'm going to bring the information up.
The delivery costs are the same for a relay point.
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Christophe R.
Rating: 4 out of 5
following a purchase from 15/01/2021
Great products and fast 👍
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Michelle H.
Rating: 4 out of 5
following a purchase from 07/01/2021
I have received my package, everything is in accordance with what I had ordered, now there is more to do! Sincerely
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AGNES M.
Rating: 4 out of 5
following a purchase from 23/12/2020
I am very pleased with the quality of their vanilla. I will call on them again without hesitation. Thank you so much!
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Manon C.
Rating: 3 out of 5
Good value for money, better pods for more expensive at other dealers ;)
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Response from Sambavanilla
We strive to offer the best value for money. Of course, it is always possible to find more expensive products at other merchants.
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Emmanuelle S.
Rating: 4 out of 5
following a purchase from 30/11/2020
Very good and on time
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Evelyne T.
Rating: 4 out of 5
following a purchase from 29/11/2020
I have not yet tasted the vanilla, but it seems to be quite fleshy and shiny.
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Franck G.
Rating: 3 out of 5
following a purchase from 25/11/2020
Disappointed, the pods are really not big...I wouldn't recommend anymore...too bad
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ANDREE G.
Rating: 4 out of 5
following a purchase from 23/11/2020
The package was received very quickly. The vanilla beans are beautiful and fragrant. I will gladly recommend.
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olivier R.
Rating: 4 out of 5
following a purchase from 23/11/2020
Quality products and careful packaging that justifies the high price!
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Corinne L.
Rating: 4 out of 5
following a purchase from 09/11/2020
The site has a good selection, good quality, very fast shipping, I recommend.
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alexandre V.
Rating: 4 out of 5
following a purchase from 08/11/2020
fast and well packaged
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Sylvie B.
Rating: 4 out of 5
A little disappointed with the low volume of the pods. Not yet tasted.
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Response from Sambavanilla
Next time, I invite you to try our Prima and Gourmet vanillas.
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Gérald C.
Rating: 4 out of 5
following a purchase from 29/10/2020
Fast delivery and quality products.
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