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S
Rating: 3 out of 5
Good product but shipping costs too expensive
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Customer reviews of Sambavanilla
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 4 447 published reviews
Summary of reviews
Sambavanilla consistently delivers exceptional product quality, with many customers highlighting the rich flavors and aromatic profiles of items like bourbon vanilla pods and smoked pepper. The vacuum sealing and careful packaging ensure that products arrive in perfect condition, contributing to a highly satisfactory shopping experience. Fast delivery times are frequently mentioned, with several customers noting that their orders arrived promptly and as expected.
3 star reviews
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Rating: 3 out of 5
I did not receive my first package because of the post office but Sambavanilla was very reactive to send me back a package that I received well this time, the vanilla looks top quite fragrant. I thank you Sambavanilla, I would surely do another order with you.
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J
Rating: 3 out of 5
I ordered the top of the range and expected better, I don't see the difference with the one I buy in a bag at the supermarket. I'm very pleased with the service.
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Response from Sambavanilla
The first difference is probably the price.
M
Rating: 3 out of 5
Good value for money, better pods for more expensive at other dealers ;)
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Response from Sambavanilla
We strive to offer the best value for money. Of course, it is always possible to find more expensive products at other merchants.
F
Rating: 3 out of 5
Disappointed, the pods are really not big...I wouldn't recommend anymore...too bad
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H
Rating: 3 out of 5
Vanilla quite dry
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Response from Sambavanilla
The moisture content of our vanillas remains in line with our stated standards.
J
Rating: 3 out of 5
A little disappointed with the size of the vanilla, very small
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Response from Sambavanilla
The kelly pods have a size of 13 cm. If you want longer pods, we can offer you the gourmet pods or the Papua XL pods.
M
Rating: 3 out of 5
One of the few sites to mention the vanillin content, vanilla as described .... ...but, the taste is not there. I'm used to making ice cream and custards with vanilla beans, but I didn't find the smell and taste I usually had. I'm going to double the doses, and it will become a luxury dessert, too bad.
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Response from Sambavanilla
For a better infusion of the pods, we recommend that you let them soak in the milk for at least 24 hours in the refrigerator before starting your preparations.
F
Rating: 3 out of 5
I thought the pod would be larger however it was well filled and had a lot of flavor. Next time I will take the higher quality.
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M
Rating: 3 out of 5
I have received my order and it is now ready to be shipped. The product was just crushed (cocoa bean crumbs). I would like to thank you for the great service.
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H
Rating: 3 out of 5
Correct delivery on time, average quality of vanilla. Good vacuum packaging.
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Y
Rating: 3 out of 5
Received quickly but not yet tasted
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Response from Sambavanilla
It would have been better to test the product before giving your opinion.
L
Rating: 3 out of 5
I just received my order, the vanilla is still beautiful. I ordered cinnamon and instead I got turmeric... too bad
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Response from Sambavanilla
We are sorry for the error and would like to point out that we have returned the cinnamon to you.
P
Rating: 3 out of 5
Aroma not very intense
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L
Rating: 3 out of 5
Quite disappointed with the black pepper from Madagascar. Indeed it is quite bland, unlike that of another supplier
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E
Rating: 3 out of 5
Disappointed that the vanilla does not come from Reunion Island. It comes from Madagascar. ...less good for my taste. Less fleshy pods than the ones I had brought from Reunion. Fast shipping but too expensive for the quality.
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Response from Sambavanilla
We thought it was sufficiently clear that our vanilla comes from Madagascar.
We take note of your comment without entering into the debate of whether vanilla from Reunion is better than vanilla from Madagascar.
As for the shipping costs, they are calculated according to the weight of the packages and not the quality of the products.
We take note of your comment without entering into the debate of whether vanilla from Reunion is better than vanilla from Madagascar.
As for the shipping costs, they are calculated according to the weight of the packages and not the quality of the products.