Customer reviews of Sambavanilla

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DIDIER M.

Rating: 4 out of 5

Published on 16/08/2023 à 17h27 following a purchase from 14/07/2023

Good product. No complaints.

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CATHERINE J.

Rating: 4 out of 5

Published on 14/06/2023 à 18h21 following a purchase from 27/05/2023

Very good

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Response from Sambavanilla Published on 17/06/2023

Thank you very much Catherine, it's much appreciated!

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Elisabeth S.

Rating: 4 out of 5

Published on 13/06/2023 à 17h25 following a purchase from 25/05/2023

Not bad, but I was expecting larger, shinier pods.

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Response from Sambavanilla Published on 17/06/2023

Thank you Elisabeth for your feedback. We take note of your comments and will think about how to improve our product.

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Emmanuel D.

Rating: 4 out of 5

Published on 07/06/2023 à 14h49 following a purchase from 21/05/2023

Very good product

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Response from Sambavanilla Published on 09/06/2023

Thank you very much for your review, Emmanuel. We are delighted that you enjoy Sambavanilla!

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Yves G.

Rating: 4 out of 5

Published on 05/06/2023 à 06h36 following a purchase from 18/05/2023

This is our second order on this site. We repeated the operation because we were satisfied with it. For the new purchase, everything is online.

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Response from Sambavanilla Published on 09/06/2023

Thank you Yves for choosing Sambavanilla once again. We are delighted that you are happy with your purchase and that everything went smoothly. We hope to see you again soon.

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Claudine P.

Rating: 4 out of 5

Published on 27/04/2023 à 06h03 following a purchase from 10/04/2023

Compliant

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Response from Sambavanilla Published on 29/04/2023

Thank you Claudine for taking the time to give us your feedback and rating. We appreciate your support and remain at your disposal for any further questions.

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Regis L.

Rating: 4 out of 5

Published on 21/04/2023 à 10h00 following a purchase from 04/04/2023

Very good.

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Response from Sambavanilla Published on 22/04/2023

Thank you for your rating and review, Regis! We are glad you like the site and hope you will come back soon.

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Morteza T.

Rating: 4 out of 5

Published on 28/03/2023 à 20h00 following a purchase from 10/03/2023

Orde was okay

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Catherine G.

Rating: 4 out of 5

Published on 22/03/2023 à 09h22 following a purchase from 03/03/2023

Good product. The pods are beautiful but the shelf life is short: 3 months

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Response from Sambavanilla Published on 31/03/2023

Thank you Catherine for your review. We are pleased that you enjoyed our vanilla beans. We are working to improve our shelf life and thank you for your input.

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j-pierre R.

Rating: 4 out of 5

Published on 07/03/2023 à 17h48 following a purchase from 18/02/2023

Product with a satisfactory quality/price ratio

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Stephane L.

Rating: 4 out of 5

Published on 23/02/2023 à 19h20 following a purchase from 08/02/2023

As expected. Fast delivery.

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FRANCK N.

Rating: 4 out of 5

Published on 12/02/2023 à 08h33 following a purchase from 25/01/2023

Fast and accurate delivery. A small drawback however, hence only 4 stars, for the extra vanilla beans that I would have thought a little more fleshy (but taste and aroma are there).

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Laurent V.

Rating: 4 out of 5

Published on 05/02/2023 à 08h55 following a purchase from 19/01/2023

Conforms to my order, just wait and enjoy

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Joel B.

Rating: 4 out of 5

Published on 26/01/2023 à 19h56 following a purchase from 10/01/2023

Fast delivery, nothing to complain about I recommend this site.

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EMILIE C.

Rating: 4 out of 5

Published on 25/01/2023 à 09h29 following a purchase from 07/01/2023

Very good, and package received quickly.

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sebastien G.

Rating: 4 out of 5

Published on 18/01/2023 à 18h48 following a purchase from 02/01/2023

In the tonka bean there were very beautiful but also very small unfortunately

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Patrick T.

Rating: 4 out of 5

Published on 29/12/2022 à 22h21 following a purchase from 13/12/2022

a real vanilla, but disappointed with a tube of vanilla bean break so plain vanilla glasses too bad.

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Dorothee G.

Rating: 4 out of 5

Published on 29/12/2022 à 17h52 following a purchase from 13/12/2022

Nothing to say about the vanilla pods, but the delivery. I paid for a home delivery, I was present the day of the deliveryman's visit, he didn't even make the effort to come, he went directly to the relay point. The person in charge of the relay point confirmed that the deliveryman in question did not make the effort to go to people's homes and that she had had several complaints about this. It's a pity that my first order arrived by post, so no problem, but as I had ordered a glass bottle, I think that's why it was a deliveryman. I advise to change carrier or at least to pass on the information.

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Response from Sambavanilla Published on 30/12/2022

Sorry for the delivery problem; we will forward the remarks to the carrier.

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Anne L.

Rating: 4 out of 5

Published on 25/12/2022 à 17h47 following a purchase from 07/12/2022

Quality-price ratio and quality service are at the rendezvous this time again. Total satisfaction.

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EDWIGE F.

Rating: 4 out of 5

Published on 24/12/2022 à 14h03 following a purchase from 08/12/2022

Nice pods. I thought they would be a little longer...

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JEAN MICHEL D.

Rating: 4 out of 5

Published on 23/12/2022 à 21h28 following a purchase from 07/12/2022

As I expected, I will repeat the experience.

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Dominique D.

Rating: 4 out of 5

Published on 22/12/2022 à 21h33 following a purchase from 06/12/2022

Very good product. Excellent vanilla. Fast delivery.

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guy S.

Rating: 4 out of 5

Published on 14/12/2022 à 07h36 following a purchase from 28/11/2022

Well received.

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Nicolas S.

Rating: 4 out of 5

Published on 13/12/2022 à 18h29 following a purchase from 26/11/2022

Very good site. The products offered are really of quality! I have never been disappointed. I still withdraw a star because I would have appreciated that the delivery is offered from a certain amount.

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Response from Sambavanilla Published on 14/12/2022

Hello, too bad you didn't see that the delivery was offered from 70€ of purchases.

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jean-michel L.

Rating: 4 out of 5

Published on 30/11/2022 à 08h14 following a purchase from 12/11/2022

Clear - no problem

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Viviane A.

Rating: 4 out of 5

Published on 29/11/2022 à 14h49 following a purchase from 11/11/2022

very good

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Aurélien I.

Rating: 4 out of 5

Published on 21/11/2022 à 15h55 following a purchase from 03/11/2022

Great products but delivery problem with GLS, I had to go pick up my package in a relay point while I paid for a home delivery with GLS +.

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Mladen S.

Rating: 4 out of 5

Published on 18/11/2022 à 10h27 following a purchase from 01/11/2022

Ok delivery time, looks very fresh smells amazing.

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Olivier B.

Rating: 4 out of 5

Published on 12/11/2022 à 15h18 following a purchase from 28/10/2022

Small problem of payment via paypal (cancellation first order). Fast delivery :) quality vanilla :)

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Nathalie B.

Rating: 4 out of 5

Published on 11/11/2022 à 17h02 following a purchase from 26/10/2022

Delivery a little long. Otherwise everything is ok

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Marie France R.

Rating: 4 out of 5

Published on 03/11/2022 à 14h56 following a purchase from 19/10/2022

I am satisfied with the follow-up of my order of Corossol. Just, I find the shipping costs a little too high!

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Anne D.

Rating: 4 out of 5

Published on 29/10/2022 à 14h05 following a purchase from 13/10/2022

Order received, conforms to my expectations.

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Theo K.

Rating: 4 out of 5

Published on 27/10/2022 à 20h29 following a purchase from 11/10/2022

Wide choice Fast delivery Only negative point, paid deliveries... but otherwise top site.

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Adrien L.

Rating: 4 out of 5

Published on 22/10/2022 à 14h20 following a purchase from 07/10/2022

Very good product, it's a pity that there are not more relay points available for delivery

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philippe D.

Rating: 4 out of 5

Published on 20/10/2022 à 15h16 following a purchase from 04/10/2022

compliant

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Jean-Michel B.

Rating: 4 out of 5

Published on 15/10/2022 à 15h08 following a purchase from 27/09/2022

Delivery in accordance with my order. A small problem with the delivery in a relay point with 4 days of delay compared to the planned date.

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Olivia R.

Rating: 4 out of 5

Published on 11/10/2022 à 20h27 following a purchase from 24/09/2022

Fast service, good prices, wide variety of different products. The small packages are a real plus: they allow you to experiment with unusual vanillas.

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Ole R.

Rating: 4 out of 5

Published on 07/10/2022 à 21h13 following a purchase from 22/09/2022

Five stars

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Thomas L.

Rating: 4 out of 5

Published on 24/09/2022 à 11h45 following a purchase from 04/09/2022

Vanilla at the top very satisfied with the pods. On the other hand, not very satisfied with the vanilla extracts with and without grains. Second purchase of extract and the 1st I was delighted, a very pronounced and delicious vanilla taste it gave desire to drink it from the bottle. This time if it is not the case the perfume and the taste are less appreciable. The color is brown while the first time the bottle was black. Disappointed with the extracts but I will continue to take vanilla

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Mickael R.

Rating: 4 out of 5

Published on 16/09/2022 à 17h55 following a purchase from 31/08/2022

Nickel... order arrived quickly... Ergonomics of the site to review. Not great, hence my low star.

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