Customer reviews of Saneamientos Carmelo, S.L.

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 343 published reviews

Summary of reviews

The reviews consistently highlight fast and reliable shipping, with many customers noting quick delivery, timely processing, and items arriving in good condition. Customers also emphasize careful packaging, accurate product fulfillment, and clear, ongoing communication about orders, which contributes to a smooth, informed purchasing experience. Product availability and pricing are repeatedly praised, with mentions of wide selection, competitive prices, and items matching expectations. Overall, the store is described as professional and dependable, with responsive service and a positive, hassle-free ordering process.

1 star review

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Javier J.
Rating: 1 out of 5
I paid for fast shipping and it arrived late
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Response from Saneamientos Carmelo, S.L.
Hello Javier,

Thank you for sharing your experience. We are sorry that the shipment did not arrive on time. Your satisfaction is very important to us and we will take your comment into account to improve our services.

Sincerely,
Saneamientos Carmelo, S.L.
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Jordi C.
Rating: 1 out of 5
It was not the expected part according to the model. Shower spring presto dl 40 were much larger and impossible to put on
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Rossi M.
Rating: 1 out of 5
Terrible
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Response from Saneamientos Carmelo, S.L.
Dear friend, I would greatly appreciate it if you could provide me with an explanation of the reason that led to this classification. I am aware that your order at MIRAVIA is in the process of being returned, but I do not know the reasons and if we made any mistake, I would like to know it to avoid it in the future. Sincerely, Eduardo
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Julian F.
Rating: 1 out of 5
I have been waiting for more than 3 days for the answer to a simple question. I think this response procedure to inquiries is not very efficient.
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Response from Saneamientos Carmelo, S.L.
Dear Julian, I regret your discomfort with this situation. I have reviewed the available communication channels and cannot locate your inquiry; please resend it or contact again if you still need answers. Sincerely, Eduardo