Customers consistently highlight the exceptional quality of products offered by SB COLLECTION, noting that items like soaps and mini bath balls possess delightful scents and are always well-packaged. The quick delivery service stands out as a major strength, with many expressing satisfaction over receiving their orders promptly and in excellent condition. The attentive customer service also receives praise, with experiences of personalized follow-ups and responsiveness to inquiries making a positive impression.
Items are always missing and never returned when you send an email.
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Response from SB COLLECTION
Hello,
We haven't seen your e-mails about missing articles. Perhaps they arrived as spam. To be sure to get back to you, I invite you to use our contact page on the site to avoid this kind of problem. Concerning missing items, I'm sorry if you had a problem with your delivery. Please be aware that we systematically recount the number of items for verification after order preparation. You can see the total number of items at the bottom of your delivery note. If it is circled, this means that the verification has taken place.
Best regards
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Laurence K.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very good
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Virginie G.
Rating: 5 out of 5
following a purchase from 09/11/2024
Excellent customer service. Excellent value for money. Super-fast deliveries! Just great!
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Response from SB COLLECTION
Thank you for your positive feedback on our SB COLLECTION website. We are delighted that our customer service and low prices have met your expectations. The speed of our deliveries is one of our priorities. Thank you for your trust and your 5/5 rating, which encourages us to continue in the same vein. See you soon on SB COLLECTION!
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Amandine L.
Rating: 5 out of 5
following a purchase from 13/11/2024
Everything went very well as always 😊
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Sabrina M.
Rating: 5 out of 5
following a purchase from 13/11/2024
Fast delivery and very good product. It was my first order and it won't be my last.
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Françoise L.
Rating: 5 out of 5
following a purchase from 11/11/2024
I am delighted with my various orders, very good quality products! Great customer service too !!!
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Response from SB COLLECTION
It's a pleasure to read you, Françoise! We're happy to hear that you're satisfied with your orders from SB COLLECTION. We will continue to offer you quality products and impeccable customer service. Thank you for your trust and your positive review!"
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Louise S.
Rating: 5 out of 5
following a purchase from 12/11/2024
Very satisfied very fast shipping
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Olivia A.
Rating: 5 out of 5
following a purchase from 08/11/2024
Very good product I am delighted to have ordered
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SANDRINE D.
Rating: 5 out of 5
following a purchase from 08/11/2024
Very satisfied with my purchase, I'm preparing my next order.
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Barbara S.
Rating: 5 out of 5
following a purchase from 05/11/2024
All perfect! products as well as in photos,active and courteous customer service,punctual shipping
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Christelle H.
Rating: 5 out of 5
following a purchase from 31/10/2024
A very good address. The only downside is the high delivery costs.
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Véronique G.
Rating: 5 out of 5
following a purchase from 05/11/2024
As described, lovely little alphabet soaps
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Naomie C.
Rating: 5 out of 5
following a purchase from 05/11/2024
Very good products, I am satisfied with my purchase! I will recommend it soon.
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Maria M.
Rating: 5 out of 5
following a purchase from 05/11/2024
Very good.
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GUY G.
Rating: 5 out of 5
following a purchase from 03/11/2024
IMPECCABLE
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Laure E.
Rating: 5 out of 5
following a purchase from 01/11/2024
Super!!!!
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stephanie D.
Rating: 5 out of 5
following a purchase from 25/10/2024
Very satisfied
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elodie M.
Rating: 5 out of 5
following a purchase from 27/10/2024
Always so well packaged super work thank you to you
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Sabrina G.
Rating: 5 out of 5
following a purchase from 18/10/2024
Impeccable I recommend, very professional
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celine Z.
Rating: 5 out of 5
following a purchase from 24/10/2024
Fast delivery and top-quality merchandise Easy to contact on the phone
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Patrick D.
Rating: 5 out of 5
following a purchase from 23/10/2024
Products always top-notch
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Virginie M.
Rating: 5 out of 5
following a purchase from 18/10/2024
Very good and fast
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Delphine H.
Rating: 5 out of 5
following a purchase from 21/10/2024
I am more than delighted with my order
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stéphanie P.
Rating: 2 out of 5
following a purchase from 11/10/2024
Disappointed with customer service mails sent several times so my order arrived very late 😕
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Response from SB COLLECTION
We're sorry you received your order too late.
Your order was ready and we asked you several times for your phone number so that your order could be sent in good conditions and avoid many delivery problems.
You obviously don't receive our e-mails and we still don't have your telephone number...
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Morgane C.
Rating: 5 out of 5
following a purchase from 11/10/2024
Perfect Top products Fast preparation and dispatch
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Delphine M.
Rating: 5 out of 5
following a purchase from 15/10/2024
Everything is well packaged, fast delivery and whaouuuuu scents.
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laura R.
Rating: 5 out of 5
following a purchase from 05/10/2024
Perfect delivery, good product for the price.
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joelle H.
Rating: 5 out of 5
following a purchase from 04/10/2024
Very satisfied with my order and communication with the company Products as per photos
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Ingrid J.
Rating: 5 out of 5
following a purchase from 04/10/2024
I give them 4 stars because that's all I can give them. I am completely satisfied with my first order. And it won't be my last! Careful packaging, fast shipping, items as described. Thank you👍 Thank you
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jean-michel L.
Rating: 5 out of 5
following a purchase from 29/09/2024
fast, careful delivery
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sandrine B.
Rating: 5 out of 5
following a purchase from 01/10/2024
Perfect order and products!!!
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Response from SB COLLECTION
Thank you very much for your positive feedback on our site SB COLLECTION, it makes us very happy to know that you were satisfied with our products and services. Thank you again and see you soon on our site!
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cindy V.
Rating: 5 out of 5
following a purchase from 30/09/2024
very good products
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Response from SB COLLECTION
Thank you for your positive review of our products. We attach great importance to the quality of our products and are delighted that you liked them. We hope to see you soon on our SB COLLECTION website.
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Nawel L.
Rating: 5 out of 5
following a purchase from 28/09/2024
Super product I recommend without hesitation
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Response from SB COLLECTION
Thank you very much for your recommendation, Nawel! We are delighted that you are satisfied with our products. Please come back and visit us again to see what's new. We hope to see you soon!
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Nadine K.
Rating: 5 out of 5
following a purchase from 29/09/2024
Perfect
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Patrick M.
Rating: 5 out of 5
following a purchase from 01/10/2024
Super supplier with good products and great prices Really good and lovely service I recommend 1000%.
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Response from SB COLLECTION
Thank you very much for your positive review of our site, SB COLLECTION. We are delighted to know that you appreciate our products and our affordable prices. We do our best to provide quality service to our customers and we're glad you noticed. Your recommendation means a lot to us. Thanks again and see you soon!
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nathalie C.
Rating: 5 out of 5
following a purchase from 26/09/2024
products met my expectations
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charlotte M.
Rating: 5 out of 5
following a purchase from 25/09/2024
Impeccable order, quality product as always
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Amélie D.
Rating: 5 out of 5
following a purchase from 21/09/2024
Top of the line with exceptional after-sales service
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Adeline R.
Rating: 5 out of 5
following a purchase from 19/09/2024
Great product
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christina E.
Rating: 5 out of 5
following a purchase from 22/09/2024
I'm very happy with your products, the quality and the fast, careful shipping. Thank you very much.
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