Customer reviews of SB COLLECTION

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 609 published reviews
5 552 91% 4 27 4% 3 6 1% 2 5 1% 1 19 3%

Summary of reviews

SB COLLECTION consistently delivers with fast, careful shipping and well-packaged orders that arrive as ordered, making delivery a reliable strength. The store earns praise for responsive, helpful customer service and smooth, personalized follow-up, contributing to a sense of trust and strong relationships. Customers repeatedly highlight high-quality products, pleasant scents, and professional interactions, along with neat packaging and accurate orders. Overall, the experience is characterized by reliability, quality, and positive, attentive service.

2 star reviews

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Stéphanie P.
Rating: 2 out of 5
following a purchase from 11/10/2024
Disappointed with customer service mails sent several times so my order arrived very late 😕
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Response from SB COLLECTION
We're sorry you received your order too late.
Your order was ready and we asked you several times for your phone number so that your order could be sent in good conditions and avoid many delivery problems.
You obviously don't receive our e-mails and we still don't have your telephone number...
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Anne-Marie A.
Rating: 2 out of 5
following a purchase from 21/07/2024
I got 1 sachet of apple star bath pearls and a vanilla heart sachet too.
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S.
Rating: 2 out of 5
Delivery on time but damaged box with boxed goods. Not good
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M.
Rating: 2 out of 5
Enerve! I'd have gone into more detail but it's obviously too long!
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B.
Rating: 2 out of 5
Il bancale ci e stato consegnato danneggiato.
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