Customer reviews of Selfpackaging

9,3 /10

Based on 2 706 published reviews

5 2 081 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 23/07/2019 à 13h54 following a purchase from 15/07/2019

Excellent! Compliant product and fast delivery.

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Acheteur Vérifié

Published on 23/07/2019 à 09h59 following a purchase from 12/07/2019

Hello, I am relatively happy with the quality of the boxes, however the shipping costs are very very expensive! Too bad

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Acheteur Vérifié

Published on 19/07/2019 à 17h30 following a purchase from 05/07/2019

Perfect! Fast delivery! Thank you!!!

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Acheteur Vérifié

Published on 17/07/2019 à 10h51 following a purchase from 17/06/2019

Very satisfied with my packaging! Christelle was very attentive to solve my problem! (I am a professional, I recommend!)

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Response from Selfpackaging Published on 17/07/2019

A big thank you for your message Estelle! We will always be attentive to you because your satisfaction is our priority. Have a great day and see you soon. Christelle

Acheteur Vérifié

Published on 16/07/2019 à 22h30 following a purchase from 05/07/2019

Perfect product!

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Acheteur Vérifié

Published on 13/07/2019 à 22h48 following a purchase from 02/07/2019

A lot of choices, fast shipping and quality products. We appreciated the various options to customize our order (color, window, label...)

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Acheteur Vérifié

Published on 12/07/2019 à 14h21 following a purchase from 21/06/2019

good site

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Acheteur Vérifié

Published on 11/07/2019 à 09h39 following a purchase from 20/06/2019

Excellent site, I easily find what I need. But above all, I have an excellent collaborator.

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Acheteur Vérifié

Published on 09/07/2019 à 23h38 following a purchase from 27/06/2019

Easy to find the right product. Quite a few options for custom packaging even though I wanted something very simple. Very good.

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Acheteur Vérifié

Published on 09/07/2019 à 13h33 following a purchase from 01/07/2019

Clear and pleasant site. Very easy to find what you are looking for. Well done.

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Acheteur Vérifié

Published on 09/07/2019 à 13h16 following a purchase from 30/06/2019

Too bad the street number was missing from the address. The postman must have searched for a long time and was somewhat annoyed, which is normal, especially since I had clearly provided you with the street number!

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Response from Selfpackaging Published on 09/07/2019

Hello Joseph, You had indicated the street number in the title of your registered address in your client area and not in the 'address' field intended for the carrier. I took the liberty of correcting the address you registered in your space so that this does not happen again and that the number appears correctly on the shipping label. Have a great day.

Acheteur Vérifié

Published on 08/07/2019 à 13h41 following a purchase from 28/06/2019

Perfect

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Acheteur Vérifié

Published on 08/07/2019 à 13h36 following a purchase from 30/06/2019

Very complete and easy to use site. Very fast delivery, good quality products. I recommend!

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Acheteur Vérifié

Published on 05/07/2019 à 13h25 following a purchase from 27/06/2019

Perfect

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Acheteur Vérifié

Published on 04/07/2019 à 14h13 following a purchase from 19/06/2019

My contacts were very responsive and very friendly.

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Acheteur Vérifié

Published on 03/07/2019 à 12h30 following a purchase from 24/06/2019

Good product! But not delivered to the given address while I was present! Had to go to a warehouse 4km away to pick up my package!

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Acheteur Vérifié

Published on 03/07/2019 à 11h31 following a purchase from 21/06/2019

A bit long delay but impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 02/07/2019 à 17h15 following a purchase from 23/06/2019

NO PROBLEM

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Acheteur Vérifié

Published on 02/07/2019 à 14h08 following a purchase from 24/06/2019

correct

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Acheteur Vérifié

Published on 02/07/2019 à 13h39 following a purchase from 24/06/2019

Nothing to complain about. Always very serious both in terms of the product and the ultra-fast preparation and shipping of the order.

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Acheteur Vérifié

Published on 02/07/2019 à 13h04 following a purchase from 20/06/2019

Products meet our expectations

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Acheteur Vérifié

Published on 27/06/2019 à 23h25 following a purchase from 12/06/2019

good value for money

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Acheteur Vérifié

Published on 27/06/2019 à 14h41 following a purchase from 20/06/2019

Top notch!

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Acheteur Vérifié

Published on 26/06/2019 à 13h14 following a purchase from 12/06/2019

I recommend, perfect site! Order received on time.

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Acheteur Vérifié

Published on 26/06/2019 à 12h51 following a purchase from 30/04/2019

A disaster!

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Response from Selfpackaging Published on 26/06/2019

Hello Myriam,
We are all surprised to read your comment knowing that we are currently in the first phase of creating your mockup and that this is not the final order.
We have tried to meet the many criteria requested for your mockup as much as possible with the resources available in our offices. Our designer spent an entire day creating your mockup trying a multitude of options.
As indicated in my email following the sending of the mockup, I detailed the modifications made due to technical restrictions.
I will get back to you in the afternoon so that we can continue working on this project and find the most suitable solutions.
Best regards,
Christelle

Acheteur Vérifié

Published on 25/06/2019 à 12h53 following a purchase from 15/06/2019

Great customer service, and processing speed, nothing to complain about!

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Acheteur Vérifié

Published on 24/06/2019 à 11h02 following a purchase from 13/06/2019

Satisfied with my order

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Acheteur Vérifié

Published on 20/06/2019 à 16h18 following a purchase from 12/06/2019

Perfect!

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Acheteur Vérifié

Published on 19/06/2019 à 14h52 following a purchase from 11/06/2019

The boxes are easy to make. I received more in quantity than I ordered which allows for a backup if some are not perfect (the plastics are less regular than the boxes, but overall it's good). I recommend

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Acheteur Vérifié

Published on 19/06/2019 à 14h38 following a purchase from 11/06/2019

Relevant, efficient and responsive

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Acheteur Vérifié

Published on 19/06/2019 à 14h24 following a purchase from 11/06/2019

Very good

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Acheteur Vérifié

Published on 19/06/2019 à 13h34 following a purchase from 07/06/2019

Very nice quality packaging, careful and fast shipping

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Acheteur Vérifié

Published on 19/06/2019 à 10h06 following a purchase from 08/06/2019

Efficiency, speed.

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Acheteur Vérifié

Published on 18/06/2019 à 14h29 following a purchase from 06/06/2019

Excellent work... I ordered about 30 packages for my e-commerce where I was able to place my own logo prominently and everything arrived in 1 week and perfectly done... I highly recommend this company!

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Acheteur Vérifié

Published on 18/06/2019 à 12h13 following a purchase from 08/06/2019

I recommend, varied choice and fast delivery.

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Acheteur Vérifié

Published on 17/06/2019 à 16h55 following a purchase from 05/06/2019

Responsiveness and ease in finding a solution.

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Acheteur Vérifié

Published on 13/06/2019 à 14h50 following a purchase from 29/05/2019

Serious site, impeccable service, fast delivery.
I highly recommend

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Acheteur Vérifié

Published on 12/06/2019 à 13h49 following a purchase from 04/06/2019

Fast shipping, order as expected. Nothing to complain about.

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Acheteur Vérifié

Published on 10/06/2019 à 14h09 following a purchase from 30/05/2019

Very disappointed!
Poor print quality.
To throw away!

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Response from Selfpackaging Published on 11/06/2019

Hello Sofia,
I just sent you an email to ask you to send us photos of the received boxes so we can check the print quality.
Thank you in advance.