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D
Rating: 5 out of 5
Very easy to assemble and good quality!
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Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Everything perfect in every order for over 6 years.
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O
Rating: 5 out of 5
I received some poorly die-cut boxes, when I notified them they acknowledged the error without hesitation and quickly sent me the same boxes properly die-cut. I really appreciate the gesture and the speed.
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P
Rating: 5 out of 5
great products, simple and easy purchase
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M
Rating: 5 out of 5
Quality boxes, easy to assemble and fast shipping. Everything perfect :)
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L
Rating: 5 out of 5
Great experience !
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A
Rating: 2 out of 5
I ordered 2 sample boxes, I paid for both as I wanted to see how they looked in both colors. I received 2 black boxes (I ordered 1 white and one beige) and 2 separate color samples. If I had known that the samples were like this and not the box in the colors I wanted, I would have ordered only 1 sample box. In the end, I wanted to decide on one of the colors and seeing them in black does not allow me to decide on any. The boxes are very nice but my experience regarding the samples is not satisfactory.
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Response from Selfpackaging
Hello Alejandra,
We sincerely appreciate your feedback and regret that your experience was not as expected.
In the window that appears when you request samples, there is a notice that samples are always sent in random colors and we send the pieces of chosen colors when we do not have the boxes directly. We cannot produce just one box.
We will also use your opinion to improve our sample shipping process. Please do not hesitate to contact us if you want more information or assistance.
Thank you very much,
The Selfpackaging team
We sincerely appreciate your feedback and regret that your experience was not as expected.
In the window that appears when you request samples, there is a notice that samples are always sent in random colors and we send the pieces of chosen colors when we do not have the boxes directly. We cannot produce just one box.
We will also use your opinion to improve our sample shipping process. Please do not hesitate to contact us if you want more information or assistance.
Thank you very much,
The Selfpackaging team
L
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
Very good quality, so many different models and a lot of speed
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M
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Always top, precise, punctual and attentive to any request.
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M
Rating: 5 out of 5
Everything perfect
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F
Rating: 5 out of 5
Excelente calidad y servicio. La gama permite ser muy creativa con los diseños.
A
Rating: 5 out of 5
Great seller, safe, fast, reliable, polite and precise communication. Everything positive, highly recommend!
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C
Rating: 5 out of 5
Very good service, perfect boxes, they sent me extra just in case, arrived in perfect condition
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T
Rating: 5 out of 5
everything perfect!
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B
Rating: 5 out of 5
Very good products, good price, fast delivery
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H
Rating: 5 out of 5
Very reliable. Thank you
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R
Rating: 5 out of 5
Super packaging
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K
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Always a very good service!
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M
Rating: 5 out of 5
Everything perfect, from customer service to the intuitiveness of the page, the shipping and the quality of the product. 100% recommendable
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D
Rating: 5 out of 5
Very well packaged and good product quality
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V
Rating: 5 out of 5
Always perfect! and fast
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P
Rating: 4 out of 5
good
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R
Rating: 5 out of 5
fast and careful delivery
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A
Rating: 5 out of 5
Website rather easy to use including for design customization.
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M
Rating: 5 out of 5
A very friendly customer service and great work! I am delighted with my boxes, well printed! :-)
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E
Rating: 4 out of 5
Well done, except that you cannot delete created designs, which can create confusion.
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M
Rating: 5 out of 5
Very clear
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M
Rating: 1 out of 5
Nothing is going well
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J
Rating: 5 out of 5
A responsive team that listens to customer needs, express delivery (to France), good quality and a price that defies all competition!
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D
Rating: 5 out of 5
Top!!
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C
Rating: 5 out of 5
Very good products, good service, I recommend!
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J
Rating: 5 out of 5
My order arrived quickly. The items are of very good quality
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A
Rating: 5 out of 5
Easy site with good readability, clear, all sizes are mentioned.
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H
Rating: 5 out of 5
interesting price and correct delivery
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B
Rating: 5 out of 5
Perfect as usual
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S
Rating: 5 out of 5
Very good
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N
Rating: 2 out of 5
Very good products, but be careful with the packaging! This is not the first time that the boxes are poorly secured in the shipping carton, resulting in torn, folded boxes... a small number certainly on the quantity, but unusable, so to be thrown away. Too bad because it still represents a cost!!
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