Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 706 published reviews
5 2 081 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2018
serious, products arrived quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
Professional site, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2018
Deadline respected and a little extra when needed! Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2018
Practical and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2018
I would recommend it to everyone. Fast, efficient, not too expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2018
very complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2018
Very good! fast and true to the photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2018
Ultra fast delivery, perfect products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2018
Serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2018
Very good site, responsive communication, serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2018
top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2018
First order and I am already satisfied. I recommend 100%!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2018
Effective listening and fast
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/01/2018
I thought the boxes were different.
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Response from Selfpackaging
Hello Perrine,
Thank you for taking the time to leave a comment following your order.
I just left you a message on your voicemail to understand the situation.
For your information, we allow our customers to order samples of our boxes before placing larger orders to test them and especially to verify that they meet your expectations.
You also have the option to return the boxes if they do not suit you by following the steps in the title "Exchanges and returns".
Do not hesitate to get back to me if you need more information at 01 86 65 07 34.
I am available from 9 am to 6:30 pm from Monday to Thursday and from 9 am to 3 pm on Friday.
Best regards,
Christelle - Selfpackaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2018
super packaging! I love your products and am happy to work with you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2018
Efficient site, I received my items very quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
Great products but it's a shame that a manual was not included with the order...
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Response from Selfpackaging
Hello Fanny,
Thank you for taking the time to respond to our survey.
We are delighted that you like our products!
For your information, you will find the assembly video for each of our boxes on their page on our site.
Just click on the camera icon located above the main photo of the box.
Do not hesitate to contact our Customer Service for any additional information.
See you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2018
Fast delivery but the packaging is not secure enough to withstand deliveries!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2018
Very fast, with a few extra boxes! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Very fast, well done for your catalog and sales to individuals
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2017
Very accessible. Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
Fast and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Easy-to-use site with a very wide selection of products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2017
Not very easy to use and not aesthetic (too complicated)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Very good packaging site, very practical when you need small quantities
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2017
Nice and very varied packaging, custom packaging possible, very responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Perfect, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2017
I am very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2017
PERFECT!!! SPEECHLESS
IMPECCABLE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2017
Very well built
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
The shipping was fast, the quality of the boxes I ordered was also very good. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
Everything was perfect, impeccable service and compliant products. Maybe lacking a few assembly instructions.
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Response from Selfpackaging
Hello Jeanne,
Thank you for your comment. We are delighted that you are satisfied with our products and service.
Regarding the instructions, you will find an explanatory video for the assembly of each box on their page on our site by clicking on the camera icon.
Do not hesitate to get back to us if you need more information.
We wish you a very happy end of year celebrations!
Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2017
PRODUCT COMPLIANT WITH THE ORDER, FAST SHIPPING!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2017
Fast delivery and very well packaged products, great concept!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2017
Very good
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