Customer reviews of Selfpackaging

9,3 /10

Based on 2 706 published reviews

5 2 081 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 14/07/2017 à 13h19 following a purchase from 05/07/2017

Great speed of shipping, careful package. Thank you for the candies but they got a bit warm during transport!!

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Acheteur Vérifié

Published on 13/07/2017 à 23h25 following a purchase from 30/06/2017

Perfect

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Acheteur Vérifié

Published on 11/07/2017 à 13h04 following a purchase from 30/06/2017

Very clear site, pleasant to browse, wide choice.

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Acheteur Vérifié

Published on 07/07/2017 à 15h05 following a purchase from 28/06/2017

Fast and compliant delivery

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Acheteur Vérifié

Published on 07/07/2017 à 07h26 following a purchase from 26/06/2017

Order well received in less than 7 days. Very satisfied with the ordered product, I will reorder without hesitation

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Acheteur Vérifié

Published on 05/07/2017 à 00h08 following a purchase from 23/06/2017

Perfect

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Acheteur Vérifié

Published on 04/07/2017 à 15h02 following a purchase from 18/06/2017

I recommend selfpackaging! I received an order of about fifty 'picnic boxes': speed, quality, and reliability! A few extra boxes in the package, a little welcome message, I wouldn't hesitate to repeat the operation!

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Acheteur Vérifié

Published on 02/07/2017 à 09h36 following a purchase from 21/06/2017

Fast delivery and quality products. A bit expensive.

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Acheteur Vérifié

Published on 02/07/2017 à 07h44 following a purchase from 20/06/2017

Great variety of products and colors. Quality site.

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Acheteur Vérifié

Published on 29/06/2017 à 07h01 following a purchase from 19/06/2017

Perfect cardboard. Assembly is quick and the result is great. Thank you for the fast shipping.

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Acheteur Vérifié

Published on 28/06/2017 à 16h30 following a purchase from 07/06/2017

And also very good after-sales service.

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Acheteur Vérifié

Published on 26/06/2017 à 11h06 following a purchase from 16/06/2017

Pleasant site, but the product does not match the request. Too bad!

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Response from Selfpackaging Published on 26/06/2017

Thank you very much for your comment. Please send an email to [email protected] with the reason for your dissatisfaction and we will do our best to remedy it. Thank you.

Acheteur Vérifié

Published on 23/06/2017 à 14h13 following a purchase from 14/06/2017

Quick order, easy to assemble packaging, very neat and professional!

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Acheteur Vérifié

Published on 22/06/2017 à 19h47 following a purchase from 13/06/2017

The products are pretty good overall but the service really needs improvement!!
-please update your UPS pickup points, the one I chose hasn't existed for 3 years!! So my package went back to the sender in Spain, then resent to my address as requested. A lot of time wasted...
-impossible to reach someone by phone for information or a problem...
-not always a French translation in the received emails! Sometimes it's completely in Spanish, not practical at all when you don't speak the language!
-no SMS or email to notify that the package has arrived! More time wasted...

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Response from Selfpackaging Published on 22/06/2017

Hello Marianne,
Thank you for your feedback. We'll make a complaint to UPS since one of the UPS Ac. Point locations is not available anymore, as you said. We're sorry for the inconvenience caused.
You can send us an email to [email protected] or you can reach us at 186 650 734 if you require any further information. Kind Regards

Acheteur Vérifié

Published on 20/06/2017 à 22h27 following a purchase from 12/06/2017

Order shipped and reviewed very quickly! This is the second time I order and I was very satisfied! Thank you

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Acheteur Vérifié

Published on 20/06/2017 à 17h52 following a purchase from 09/06/2017

The order arrived in good condition and quickly. The little extra bonus in terms of quantity is welcome.

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Acheteur Vérifié

Published on 20/06/2017 à 12h16 following a purchase from 11/06/2017

Order received on time, and with the right products!
PS: I appreciated the extra boxes and the candies with the invoice.

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Acheteur Vérifié

Published on 17/06/2017 à 12h17 following a purchase from 07/06/2017

Very good

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Acheteur Vérifié

Published on 16/06/2017 à 17h05 following a purchase from 26/05/2017

Very clear site, easy and quick order.
The received product is of quality and matches the product sheet. I recommend.

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Acheteur Vérifié

Published on 15/06/2017 à 22h48 following a purchase from 17/05/2017

Simple site to use

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Acheteur Vérifié

Published on 15/06/2017 à 17h16 following a purchase from 02/06/2017

Very professional! Well done!

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Acheteur Vérifié

Published on 14/06/2017 à 14h48 following a purchase from 05/06/2017

Quality items and super fast delivery

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Acheteur Vérifié

Published on 14/06/2017 à 13h06 following a purchase from 01/06/2017

Box easy to assemble, matches the order, affordable price

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Acheteur Vérifié

Published on 10/06/2017 à 15h00 following a purchase from 01/06/2017

happy

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Acheteur Vérifié

Published on 09/06/2017 à 13h05 following a purchase from 31/05/2017

Delivery time respected, product meets my expectations and a nice touch with the package! (candies and a little note). I will use this site again in the future!

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Acheteur Vérifié

Published on 09/06/2017 à 12h27 following a purchase from 31/05/2017

Easy to use, fast delivery and good result.
Personally, I find that the prices are not steep enough for very large quantities.

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Acheteur Vérifié

Published on 09/06/2017 à 11h12 following a purchase from 25/05/2017

Very pleasant, playful presentation, creative

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Acheteur Vérifié

Published on 08/06/2017 à 15h01 following a purchase from 31/05/2017

Products conform to the description and the photo / delivery on time

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Acheteur Vérifié

Published on 08/06/2017 à 14h11 following a purchase from 30/05/2017

Good products with demonstration videos on the site for assembly. And a few extra units in the package, it's a nice touch

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Acheteur Vérifié

Published on 08/06/2017 à 12h55 following a purchase from 15/05/2017

no tracking email with the package number
no info by email on the progress of the order, nor on the availability of the package

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Acheteur Vérifié

Published on 07/06/2017 à 09h24 following a purchase from 28/05/2017

Order received quickly, items conform, perfect!

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Acheteur Vérifié

Published on 06/06/2017 à 20h39 following a purchase from 28/05/2017

disappointed! I explain before ordering I contact the site which certifies and confirms that my invoice will not be included with my package!!!
because it is a GIFT and well do you believe ... they put the invoice in the package
BRAVO for teachers it's just unacceptable!!
moreover, express delivery paid and delivered 4 days later for 48€ the delivery is more theft than speed, I do not recommend this site, which despite their confirmation does not respect the wishes of these customers

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Response from Selfpackaging Published on 26/06/2017

Hi! Thank you for your feedback. I'll send your review to the department of quality control to analyze your case. Kind Regards

Acheteur Vérifié

Published on 05/06/2017 à 14h20 following a purchase from 25/05/2017

Wide variety of products and colors, pleasant site

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Acheteur Vérifié

Published on 02/06/2017 à 14h41 following a purchase from 24/05/2017

Simple, fast, perfect!

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Acheteur Vérifié

Published on 02/06/2017 à 12h13 following a purchase from 17/05/2017

Very bad experience

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Response from Selfpackaging Published on 02/06/2017

Hello Marion,
Thank you for your feedback. We're really sorry if you have had a bad experience with us. We always try to offer the best service to our clients but sometimes things can go wrong (most of the times we cannot control them: carrier, delay for weather problems...) We'll be more than happy to help you! Don't hesitate to send us an email to [email protected] and we'll send your message to the department of quality control. Kind Regards,

Acheteur Vérifié

Published on 02/06/2017 à 08h59 following a purchase from 23/05/2017

perfect

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Acheteur Vérifié

Published on 30/05/2017 à 16h30 following a purchase from 20/05/2017

The boxes arrived correctly! I am really happy.

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Acheteur Vérifié

Published on 30/05/2017 à 12h23 following a purchase from 19/05/2017

We order on a French site and delivery coming from Spain ...

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Response from Selfpackaging Published on 31/05/2017

Hi Julie,
Thank you for your purchase at SelfPackaging. Our boxes are coming from Spain and we ship worldwide ;) Our website has been translated into French, Italian and English and there's a sales agent for each country. Kind Regards,

Acheteur Vérifié

Published on 29/05/2017 à 16h49 following a purchase from 15/05/2017

Quality products, good service, fast delivery and very reasonable prices. I highly recommend!

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Acheteur Vérifié

Published on 28/05/2017 à 08h55 following a purchase from 16/05/2017

Bad

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Response from Selfpackaging Published on 30/05/2017

Hi Didier,
Thank you for your feedback. If you have had any issue with the box, please send us an email to [email protected] and we'll be more than happy to help
Kind Regards,