English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 
Polski 
A
Rating: 4 out of 5
A lot of products.
Translated reviews
Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good service and speed.
Translated reviews
A
Rating: 3 out of 5
I am satisfied with the product, that is to say the quality. However, I was surprised to see the window of the box open. To be able to store food or biscuits, it is impossible to put them directly in the box because they risk falling, so I had to buy additional bags to be able to store things inside, so disappointed on this point. What can we store in your opinion in an open bag without a plastic window???. And my biggest disappointment was with customs clearance because already the shipping costs are expensive, I was disappointed to have to add an additional amount.
Translated reviews
A
Rating: 4 out of 5
Very well designed site
Translated reviews
A
Rating: 4 out of 5
Site is quite good overall but lacks clarity regarding the color of the lid. I didn't realize that the chosen one was the same color as the box. I would have preferred it darker.
Translated reviews
A
Rating: 4 out of 5
Very well made site with many interesting products at reasonable prices. Everything seems easy until the product customization, which remains a tedious or even laborious experience.
Translated reviews
Response from Selfpackaging
Hello, Thank you for your comment. Regarding customization, please feel free to contact us by phone or email if needed. We will be happy to assist you. See you soon!
A
Rating: 3 out of 5
I am satisfied with the quality of the ordered products.
However, absolutely not satisfied with the packaging quality of my order: upon receipt, the box was completely torn, security tape was torn. So I received my order opened (e-commerce boxes), and my boxes were damaged! I cannot attach photos to my comment, but the corners are bent, even torn... I am disappointed to have to discard some of my boxes, especially since shipping costs are not free for this type of product... for €11.71 in shipping costs, I would have liked to receive my order intact.
Translated reviews
However, absolutely not satisfied with the packaging quality of my order: upon receipt, the box was completely torn, security tape was torn. So I received my order opened (e-commerce boxes), and my boxes were damaged! I cannot attach photos to my comment, but the corners are bent, even torn... I am disappointed to have to discard some of my boxes, especially since shipping costs are not free for this type of product... for €11.71 in shipping costs, I would have liked to receive my order intact.
A
Rating: 4 out of 5
I was not disappointed with my order which arrived in good condition, on time.
Translated reviews
A
Rating: 4 out of 5
The boxes arrived in perfect condition. We were surprised with a few extra boxes as a training for assembly as well as a large quantity of glue. We are very happy with the result.
Translated reviews
A
Rating: 4 out of 5
practical
Translated reviews
A
Rating: 4 out of 5
Good.
Translated reviews
A
Rating: 4 out of 5
The site is clear and easy to use. Just a reservation if you want to pay by bank transfer, there is no recipient address mentioned on the site, you have to call to know it.
Translated reviews
A
Rating: 4 out of 5
AAAA
Translated reviews
A
Rating: 4 out of 5
Practical
Translated reviews
A
Rating: 3 out of 5
very fast delivery
Translated reviews
A
Rating: 4 out of 5
Clear
Translated reviews
A
Rating: 1 out of 5
Very bad experience. Ordered samples, thinking I could deduct them all from the next order, instead, only one can be deducted at a time. Unclear explanations (site half in French, half in Spanish). Order return = scam. You have to take into account the return costs + they do not refund the shipping costs, so in the end, it's hardly worth making a return!
Translated reviews
Response from Selfpackaging
Angèle, we are sincerely sorry to read your comments.
Indeed, not all discount vouchers can be combined with each other or with other promotional offers. Regarding our site, we still have translations to perform or improve, given that we are a Spanish company. We improve it every day thanks to your comments. We will of course modify the explanations regarding the samples so that this type of confusion does not happen again. As for returns of orders due to an error (or withdrawal) on the part of the customer, the conditions clearly state that return shipping costs are the responsibility of the customer.
We remain at your disposal for any further information.
Best regards,
Indeed, not all discount vouchers can be combined with each other or with other promotional offers. Regarding our site, we still have translations to perform or improve, given that we are a Spanish company. We improve it every day thanks to your comments. We will of course modify the explanations regarding the samples so that this type of confusion does not happen again. As for returns of orders due to an error (or withdrawal) on the part of the customer, the conditions clearly state that return shipping costs are the responsibility of the customer.
We remain at your disposal for any further information.
Best regards,
A
Rating: 4 out of 5
Everything is ok
Translated reviews
A
Rating: 4 out of 5
I have difficulty giving the number of pieces I order because the bar between 1 and 2000 is capricious. For the rest, I find the site ok
Translated reviews
Response from Selfpackaging
Hello,
You just need to change the quantity directly in the
You just need to change the quantity directly in the
A
Rating: 4 out of 5
fast delivery and products matching the photos
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
Wide range
Translated reviews
A
Rating: 4 out of 5
Very good offer, the number of pieces to order is difficult to specify on this bar between 1 and 2000. I did not receive a discount voucher to reduce the price of the samples for my next order. The offer of free shipping from 95,- is not clear. But I quickly received responses by email to my questions, the order was processed quickly and well followed. And I love the designs of the boxes, super.
Translated reviews
A
Rating: 3 out of 5
a bit messy site
Translated reviews
A
Rating: 4 out of 5
Great
Translated reviews
A
Rating: 4 out of 5
generally good
Translated reviews
A
Rating: 4 out of 5
Well packaged parcel, very reasonable delay.
Translated reviews
A
Rating: 3 out of 5
Lack of clarity
Translated reviews
A
Rating: 4 out of 5
The site is very good, the only downside is the delivery price. SelfPackaging provides a few extra samples in case of problems during assembly
Translated reviews
A
Rating: 3 out of 5
The site is well made, functional, but not very precise, it would be good to inform the customer about the quality and thickness of the materials used.
Translated reviews
A
Rating: 3 out of 5
Delivery costs too high. No free shipping for certain products.
Translated reviews
A
Rating: 3 out of 5
the product is very good but delivery by ups is deplorable
Translated reviews
A
Rating: 4 out of 5
the site is well made, practical and clear
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Products received quickly and matching the description. Good quality.
High shipping costs compared to the product price, which considerably increases the unit cost.
Translated reviews
High shipping costs compared to the product price, which considerably increases the unit cost.
A
Rating: 2 out of 5
Very disappointed with my last order ("selfpackaging" written on the cardboard boxes while this is not the case in the product sheets), and even more disappointed with the after-sales service.
Translated reviews
Response from Selfpackaging
Hello,
We promote our brand to professionals and individuals, to obtain a personalized box without the mention "Selfpackaging" please contact us via the "I am a business" form
Best regards.
We promote our brand to professionals and individuals, to obtain a personalized box without the mention "Selfpackaging" please contact us via the "I am a business" form
Best regards.
A
Rating: 4 out of 5
good, fast, disappointed with the packaging of the small boxes
Translated reviews
A
Rating: 4 out of 5
kekek
Translated reviews
A
Rating: 1 out of 5
Scandalous treatment of my order.
I am informed at the last moment that the printing of my boxes is no longer possible, they do not respond to my refund request... having to find a solution urgently, a disaster!
Translated reviews
I am informed at the last moment that the printing of my boxes is no longer possible, they do not respond to my refund request... having to find a solution urgently, a disaster!
Response from Selfpackaging
Hello Aude,
I am still waiting for your bank information to proceed with the refund. We are sorry for the inconvenience encountered with your order.
Best regards.
I am still waiting for your bank information to proceed with the refund. We are sorry for the inconvenience encountered with your order.
Best regards.
A
Rating: 2 out of 5
Hello, Package in very bad condition a change of carrier would be useful
Translated reviews
Response from Selfpackaging
Hello,
We thank you for leaving a comment. We take all feedback into account to improve and offer you a better delivery service for your next orders.
Best regards.
We thank you for leaving a comment. We take all feedback into account to improve and offer you a better delivery service for your next orders.
Best regards.