Customer reviews of Selfpackaging

9,3 /10

Based on 2 704 published reviews

5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 2, 3 and 5 stars

Reset filters

Acheteur Vérifié

Published on 11/05/2020 à 14h04 following a purchase from 29/04/2020

Very good customer service

Translated reviews

Acheteur Vérifié

Published on 07/05/2020 à 17h39 following a purchase from 27/04/2020

Very happy with the self-packaging service, I will come back now I am a customer

Translated reviews

Acheteur Vérifié

Published on 29/04/2020 à 12h51 following a purchase from 20/04/2020

Beautiful site and beautiful products

Translated reviews

Acheteur Vérifié

Published on 23/04/2020 à 17h11 following a purchase from 14/04/2020

very good, very efficient, I found exactly what I wanted very easily perfect, delivered in record time, the merchandise, perfect exactly what I wanted, I am delighted. (thank you for the candies!)

Translated reviews

Acheteur Vérifié

Published on 21/04/2020 à 15h33 following a purchase from 12/04/2020

Professional quality and fast shipping!

Translated reviews

Acheteur Vérifié

Published on 17/04/2020 à 10h02 following a purchase from 07/04/2020

fast delivery, the quality of the cardboard boxes is not great

Translated reviews

Acheteur Vérifié

Published on 16/04/2020 à 11h16 following a purchase from 03/04/2020

Careful packaging, everything arrives in perfect condition.
Perfect!!!

Translated reviews

Acheteur Vérifié

Published on 30/03/2020 à 13h52 following a purchase from 22/03/2020

Fast and careful shipping!

Translated reviews

Acheteur Vérifié

Published on 27/03/2020 à 22h11 following a purchase from 20/02/2020

I love the site

Translated reviews

Acheteur Vérifié

Published on 19/03/2020 à 11h46 following a purchase from 11/03/2020

I received my order quite quickly, well packaged and well protected. Thank you! I am satisfied with my purchase :-) Samia.

Translated reviews

Acheteur Vérifié

Published on 18/03/2020 à 15h58 following a purchase from 23/02/2020

My order was supposed to be delivered a month ago but it wasn't and was returned to the seller. Customer service was supposed to resend it to me. No news since. I do not recommend selfpackaging at all.

Translated reviews

Response from Selfpackaging Published on 18/03/2020

Hello Rémy, as I indicated in my email of March 10, we have resent your order which is currently at the corresponding pickup point since March 11. You should contact them to find out if they are still open at the moment. I will send you a new email with the details. Have a nice day. Christelle.

Acheteur Vérifié

Published on 12/03/2020 à 18h48 following a purchase from 04/03/2020

Excellent service, as usual! ... and thank you for the candies :o)

Translated reviews

Acheteur Vérifié

Published on 09/03/2020 à 13h25 following a purchase from 01/03/2020

Speed and quality

Translated reviews

Acheteur Vérifié

Published on 09/03/2020 à 12h44 following a purchase from 26/02/2020

Free samples very appreciated! Thank you

Translated reviews

Acheteur Vérifié

Published on 05/03/2020 à 17h25 following a purchase from 26/02/2020

Very good and very fast.

Translated reviews

Acheteur Vérifié

Published on 05/03/2020 à 17h08 following a purchase from 26/02/2020

Excellent follow-up and great quality of products.

Translated reviews

Acheteur Vérifié

Published on 01/03/2020 à 20h23 following a purchase from 15/02/2020

A wide choice, aesthetic models appreciated.

Translated reviews

Acheteur Vérifié

Published on 19/02/2020 à 14h09 following a purchase from 10/02/2020

Good

Translated reviews

Acheteur Vérifié

Published on 18/02/2020 à 17h02 following a purchase from 08/02/2020

Items shipped quickly and especially in good packaging. A small addition of goods that I greatly appreciated. I will repeat the experience with other products for sure.

Translated reviews

Acheteur Vérifié

Published on 18/02/2020 à 08h30 following a purchase from 09/02/2020

Site and delivery by UPS are acceptable, but I am not satisfied with the content. I had ordered 5 boxes with burgundy lids. In fact, I received 6 boxes, 5 with brown lids and only one with a burgundy lid.

Translated reviews

Response from Selfpackaging Published on 18/02/2020

Hello Claire, Following your message, I have just requested our workshop to resend you the 5 lids in burgundy color, you should receive them by the end of the week. Indeed, in case of error, you should contact us by phone or email so that we can resolve the situation as quickly as possible. Thank you for your understanding.

Acheteur Vérifié

Published on 14/02/2020 à 13h15 following a purchase from 06/02/2020

Very good!

Translated reviews

Acheteur Vérifié

Published on 13/02/2020 à 13h10 following a purchase from 05/02/2020

Matches the ordered product.

Translated reviews

Acheteur Vérifié

Published on 08/02/2020 à 18h05 following a purchase from 30/01/2020

Simple and effective!

Translated reviews

Acheteur Vérifié

Published on 06/02/2020 à 14h04 following a purchase from 29/01/2020

Careful and quick order

Translated reviews

Acheteur Vérifié

Published on 06/02/2020 à 07h56 following a purchase from 24/01/2020

UPS pickup point far from my home. Moreover, it was 30 minutes late on its opening time. 30 minutes where I had to wait without being able to contact them. The package was well damaged. I would like to have the option to choose another pickup point, which is not the case on your site.

Translated reviews

Acheteur Vérifié

Published on 05/02/2020 à 13h42 following a purchase from 28/01/2020

Order received quickly, contents of the package perfect (the color rendering of the stickers is really top-notch) Attractive price RAS, I would order again with my eyes closed.

Translated reviews

Acheteur Vérifié

Published on 03/02/2020 à 12h28 following a purchase from 21/01/2020

Simple and fast

Translated reviews

Acheteur Vérifié

Published on 31/01/2020 à 13h04 following a purchase from 22/01/2020

This is my second order. I am very satisfied. Perfect

Translated reviews

Acheteur Vérifié

Published on 29/01/2020 à 13h55 following a purchase from 20/01/2020

Perfect box. Fast shipping.

Translated reviews

Acheteur Vérifié

Published on 29/01/2020 à 11h31 following a purchase from 09/01/2020

an exemplary commercial service, products of quite respectable quality, a good price... What more could you ask for? I really have nothing to complain about!

Translated reviews

Response from Selfpackaging Published on 29/01/2020

Hello Yann,
A big thank you for your comments. We are delighted to assist you with your projects and that you are so satisfied.
Looking forward to it.

Acheteur Vérifié

Published on 27/01/2020 à 11h33 following a purchase from 14/01/2020

Perfect

Translated reviews

Acheteur Vérifié

Published on 27/01/2020 à 08h31 following a purchase from 13/01/2020

Very good and the box as well in case of a mistake is a nice touch!!! Thank you

Translated reviews

Acheteur Vérifié

Published on 25/01/2020 à 22h47 following a purchase from 16/01/2020

Very good site

Translated reviews

Acheteur Vérifié

Published on 22/01/2020 à 10h01 following a purchase from 12/01/2020

Super fast, recommend with closed eyes

Translated reviews

Acheteur Vérifié

Published on 21/01/2020 à 12h52 following a purchase from 10/01/2020

Impeccable, thank you very much!

Translated reviews

Acheteur Vérifié

Published on 20/01/2020 à 15h38 following a purchase from 10/01/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 20/01/2020 à 13h34 following a purchase from 09/01/2020

Navigation on the site is very simple. A small problem placing my order but an immediate responsiveness from the staff.

Translated reviews

Acheteur Vérifié

Published on 20/01/2020 à 13h33 following a purchase from 09/01/2020

Fast and efficient service. Beautiful products

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 17h03 following a purchase from 06/01/2020

The navigation on the site is smooth, the order was received quickly, with a few extra units facilitating decoration tests, a very good experience, we will certainly come back to order again!

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 15h32 following a purchase from 18/12/2019

Very good, impeccable service, fast, careful and attentive. Quality product. I recommend!

Translated reviews