Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2017
Good but mistakes from the first order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
no comment the stars are enough
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
Fast delivery and always top product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2017
I received a few extra boxes, just in case. I think it's great of the brand to offer us this little extra!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
Very professional, fast, nice and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2017
Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2017
Very good structure, the products are detailed, the order is simple. The plus is the explanatory video for assembly. Moreover, the fact of adding a few copies is a plus.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2017
sticks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2017
a lot and does not allow to easily put the remaining sheets back inside after use. A less
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2017
packaging would be appreciated.
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2017
Clear order, very reasonable prices, delivery ok, with little extras in the package. I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Very good and fast!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Very good but visiting the site is sometimes a bit complex
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
I am delighted with this first experience and this purchase. The order tracking reassured me and the delivery was very fast. I thought the labels would be stuck on the boxes but it was actually easy to assemble the boxes and simple to stick the labels. The final result is great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2017
This is my second order on the site, I am still very satisfied with the quality and service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2017
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2017
Well packaged, fast, in accordance with the order, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2017
User-friendly site, easy to use with clear and precise photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2017
Great site!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/09/2017
Three orders with the same address, three different delivery addresses..
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Response from Selfpackaging
Hello,
Thank you for taking the time to respond to our questionnaire.
We have been in direct contact via email regarding the delivery of your last orders. One could not be delivered because you forgot a letter in the delivery address. That is why your order was returned to us indicating that the address was unknown.
Then the following deliveries were successfully delivered to the indicated address.
Our Customer Service is always at your disposal to assist you in any situation from the realization of your order to its receipt.
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
Fast and careful shipping! No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
a variety of choices, and orders that arrive quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2017
Really great, efficient, and friendly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2017
Beautiful ideas, beautiful products.
Small delivery issue but responsive and friendly team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
great
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/10/2017
All good with the order, but I wasn't notified of the product's arrival!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
I received my order in excellent condition and especially on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2017
A wide choice to offer packaging that truly reflects your company :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
An increasingly refined site. Clear explanations for each product. Choice of colors. Everything is there!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2017
FAST DELIVERY AND ITEMS IN GOOD CONDITION
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
Efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2017
Perfect; fast, efficient, good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
In accordance with the photo
For next time, it would be good to have the instructions to assemble the box.
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Response from Selfpackaging
Hello Virginie,
Thank you for your feedback. We are delighted that you like the box.
For all our boxes, you will find a video of the assembly on the page of each one on our website. You need to click on the camera icon located above the photo of the box.
Looking forward to seeing you for your next order!
Best regards,
Selfpackaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2017
Compliant with the description and the order
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