Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 706 published reviews
5 2 081 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2018
the site is well made, practical and clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2018
Products received quickly and matching the description. Good quality.
High shipping costs compared to the product price, which considerably increases the unit cost.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/08/2018
Very disappointed with my last order ("selfpackaging" written on the cardboard boxes while this is not the case in the product sheets), and even more disappointed with the after-sales service.
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Response from Selfpackaging
Hello,
We promote our brand to professionals and individuals, to obtain a personalized box without the mention "Selfpackaging" please contact us via the "I am a business" form
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2018
good, fast, disappointed with the packaging of the small boxes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2018
Thank you for the very short delay and the few extra copies provided.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
kekek
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2018
order very well packaged. products matching expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2018
Perfect! I always order from Selfpackaging, for almost 7 years now! Always satisfied, whether it's containers or delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
Speed, efficiency, pleasant and competent contact person
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2018
careful shipping, quality products RAS
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/07/2018
Scandalous treatment of my order.
I am informed at the last moment that the printing of my boxes is no longer possible, they do not respond to my refund request... having to find a solution urgently, a disaster!
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Response from Selfpackaging
Hello Aude,
I am still waiting for your bank information to proceed with the refund. We are sorry for the inconvenience encountered with your order.
Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/08/2018
Hello, Package in very bad condition a change of carrier would be useful
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Response from Selfpackaging
Hello,
We thank you for leaving a comment. We take all feedback into account to improve and offer you a better delivery service for your next orders.
Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Easy order, reasonable price and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2018
great, clean, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2018
fast, good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2018
Basket made the day before with a promotion on the items. Basket validated the next day, the promotion had expired. I would have liked to know this beforehand, I would have validated my basket the same day...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2018
Fast delivery, easy to use site. All information is accurate! I recommend without hesitation!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
The information is accurate and precise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
order delivered quickly, product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2018
Delivery a bit long but material meets my expectations, sturdy and pretty boxes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2018
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Excellent precise and careful service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2018
A very large choice and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
Perfect for DIY!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2018
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
Very satisfactory, I recommend!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/06/2018
For everything concerning boxes, no problem. However, for the printing of stickers, very very disappointed. The colors do not match even though the files were well provided in CMYK and I called to ensure the proper execution of these colors. Since it was part of a set with other goodies, the colorimetric discrepancy is significant. Unfortunately, it is impossible to redo the stickers as the deadline is too tight. Printing needs to be reviewed.
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Response from Selfpackaging
Hello Manon,
We will take your comment into account to improve our printing system in the future by offering you better print quality, in return I invite you to write to us at [email protected] to obtain a discount voucher for your next order.
Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2018
The sample ordering principle is very good.
I received them quickly and also with color and cord samples.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/06/2018
The boxes are not of good quality, I am disappointed.... the star punch performs poorly, it gets stuck and tears the support..
Article still of poor quality
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Response from Selfpackaging
Hello Aurélie,
We are sorry that the products arrived in poor condition, I invite you to contact us at the email address: salut@selfpackaging to find a solution to this bad experience.
Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2018
delays and follow-ups as well as a terrible communication no respect for requests or the urgency mentioned, moreover delivery again with damages I have photos to support more noted on the delivery receipt!
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Response from Selfpackaging
Hello Jérôme,
I am sorry to hear that the package was damaged during delivery. I invite you to contact us at [email protected] to find a solution to your problem. Please know that we do everything possible to ensure that your orders are shipped in the best conditions and as quickly as possible.
Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Perfect we were able to make very nice packages
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2018
Well organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2018
Quality products that represent my products well!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/06/2018
The boxes arrived white while the order was for printed boxes!!!
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Response from Selfpackaging
Hello Graciela,
We apologize for the mistake made during your order. As mentioned during our phone conversation in recent days, we will resend the order as you ordered it.
Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2018
For the first trial, speed, tracking of the package, and arrival without issues. Samples met my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2018
Ease of placing my order which perfectly matches my search. I was very well informed about the tracking and delivery of the ordered item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
Perfect service as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Very happy with my order! Good quality!
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